Case File
efta-02250520DOJ Data Set 11OtherEFTA02250520
Date
Unknown
Source
DOJ Data Set 11
Reference
efta-02250520
Pages
13
Persons
0
Integrity
Extracted Text (OCR)
Text extracted via OCR from the original document. May contain errors from the scanning process.
To:
From:
Sent:
Thur 6/21/2018 1:50:10 PM
Subject: Missed a flight for Bach's. OZVGPO
Title: American Express
Lufthansa used money we already paid for flight on July 5 for new July 4th flight. We are all set.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
morning! thank you! :)
On Jun 21, 2018, at 9:18 AM, Natalia Molotkov
wrote:
Working on seats now.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Please issue the tickets for the flights shown below for July 4...etc...Ahanks
On Jun 20, 2018, at 6:08 PM, Natalia Molotkova
wrote:
International portion Mr. Bach
Your response is required to complete this reservation. Prices and availability are subject to
change.
• Total air reservation, including taxes and fees: $300.00.
EFTA_R1_01036073
EFTA02250520
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare
• Code share: LUFTH CITYLINE
• Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m
Departing: Boston Logan Intl Airport, (BOS) at 8.10pm
Arriving: Munich Airport, (MUC) at 9.25am
Fri 05 Jul - Lufthansa 1950 - Economy - 1h 10m
Departing: Munich Airport, (MUC) at 10.40am
Arriving: Pisa Intl Airport, (PSA) at 11.55am
• Sat 08 Sep - Lufthansa 1131 - Economy - 2h 10m
Departing: Barcelona Intl Airport, (BCN) at 1.50pm
Arriving: Frankfurt am Main Airport, (FRA) at 4.00pm
Sat 08 Sep - Lufthansa 420 - Economy - 8h 25m
Departing: Frankfurt am Main Airport, (FRA) at 5.55pm
Arriving: Boston Logan Intl Airport, (BOS) at 8.20pm
Family:
Your response is required to complete this reservation. Prices and availability are subject to
change.
• Total air reservation, including taxes and fees: $5834.13.
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare
• Code share: LUFTH CITYLINE
• Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m
Departing: Boston Logan Intl Airport, (BOS) at 8.10pm
Arriving: Munich Airport, (MUC) at 9.25am
Fri 05 Jul - Lufthansa 1950 - Economy - lh 10m
Departing: Munich Airport, (MUC) at 10.40am
Arriving: Pisa Intl Airport, (PSA) at 11.55am
• Wed 15 Aug - Lufthansa 183 - Economy - 1h 10m
Departing: Berlin Tegel Airport, (TXL) at 10.45am
Arriving: Frankfurt am Main Airport, (FRA) at 11.55am
Wed 15 Aug - Lufthansa 422 - Economy - 7h 55m
Departing: Frankfurt am Main Airport, (FRA) at 1.05pm
Arriving: Boston Logan Intl Airport, (BOS) at 3.00pm
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
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Yes. All this sounds good. If we must pay for the new seats, ok.
Sent from my iPhone
On Jun 20, 2018, at 5:53 PM, Natalia Molotkova
wrote:
See what you can do for us that costs us the least amount of money. Appreciate it
Sent from my iPhone
On Jun 20, 2018, at 5:42 PM, Natalia Molotkov
rote:
New fare on International flights fro Mr. Bach, with departure on July 4 - is $1718.81 (we issued
ticket at 1773.81)
For family - total 5834.13 (we paid $6021.13).
New flight will be
LH 425 04JUL BOS MUC 810P 925A 05JUL
LH1950 05JUL MUC PSA 1040A 1155A
OK to void tickets and issue new ones? Will try to use fee we paid fro seats, but no guarantee.
I probably will be leaving at 630pm.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
If I void tickets to avoid change fee, yes, we will have to pay again. If we change tickets with
change fee, we can use money we paid earlier for seats. But change fee is higher than seat fee, I
can try to talk to LH and see if they can use money we paid fro the seats, for new flights.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
they would all fly out on July 4...yes, on the seats...argh...we would need to purchase new seats...
EFTA_R1_01036075
EFTA02250522
On Jun 20, 2018, at 5:28 PM, Natalia Molotkova
wrote:
Changing just her departure or her husband's as well? Seats purchase is non-refundable, but can
be changed, fee should be same for new flights.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Natasha...I just sent the ticket to Mira and she wanted to change the first flight we had to the one
that is on this email...they wanted to leave on July 4 landing on July 5...Lufthansa #425 then on to
#1950....what a pain! and we bought seats.... can we change this for them? what does it do to
price?
On Jun 20, 2018, at 9:30 AM, Natalia Molotkova
wrote:
Super. Issue please
Sent from my iPhone
On Jun 20, 2018, at 10:32 AM, Natalia Molotkova
Excellent! Thank you for checking. We always like to save money!!
Sent from my iPhone
On Jun 20, 2018, at 10:14 AM, Natalia Molotkova
wrote:
Family:
International portion adult - $2297.71, child $1861.71 (total $6021.13) - non-refundable with
$300.00 change fee.
e:
EFTA_R1_01036076
EFTA02250523
European flight - adult $343.20, child - $288.40 (total $920.00). Non-refundable, chnage fee
EUR70.00
Grand total $6941.13.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
Hours: Mon through Friday 9AM-530PM EST
t is actually cheaper to issue separate tickets: International and European.
Mr. Bach - total will be $2119.61 ($1773.81 International portion, non-refundable, change fee is
$300.00, European legs - $345.80, non-refundable with EUR 70.00 change fee).
Pricing family - also cheaper.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Agree...
put him in coach with his family. Small kids...I know they all want to be together...thank you!
On Jun 20, 2018, at 9:30 AM, Natalia Molotkov
l
wrote:
I am sorry, I looked, and the way flights were put in writing was very confused, what she emailed
you below is way easier to understand.
Here is the thing - lower fare combination fro Mr. Bach is with one of the legs in business (his
family still in coach) - leg from Pisa to Munich, fare will be $4094.21, if I put him in coach with
family - fare is $4503.21. Please advise.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_01036077
EFTA02250524
Hours: Mon through Friday 9AM-530PM EST
OMG, I checked and double checked, and still missed it, fixing.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Morning Natasha! We mist!
See below from Mira. Can you please add in Look at
original email too (?)Thank
Sent from my iPhone
Begin forwarded message:
From: Mira Voi
Date.
To:
Subj
.
JUL18 OZVGPO
Hell
to Berlin
ank you for your quick reply! There is one flight missing ( flight Munich
If you combine the flight Pisa - Munich-Berlin the connection attached should work
fine.
It might be better to flight one day earlier in Pisa (we forgot to count in the time delay).
Everything else looks fine.
Thank you very much!!!
Have a wonderful summer!
All the best,
Mira and Joscha
8:10 pm — 9:25 am
Boston - Munich
Lufthansa 425 • Wide-body jet Airbus A340-600
Wed, Jul 4
Lands Thu. Jul 5
Ecorcrry 7h ism
EFTA_R1_01036078
EFTA02250525
Change planes in Munich (MUC)
1h 14m
Thu, Jul 5
10:40 am — 11:55 am
Munich - Pisa
Economy 1h 15m
Lufthansa 1950 • Regional jet • Canadair Regional Jet 900
Operated by Lufthansa CityLine
Pisa - Muenchen - Berlin ( 2 adults, 2 kids age 4 and 8)
12:40 pm — 2:00 pm
Pisa - Munich
Lufthansa 1951 - Regional jet • Canadair Regional Jet 900
Operated by Lufthansa CityLine
Change planes in Munich (MUG)
Wed, Jul 11
Economy 1h 20m
Oh 59m
3:00 pm - 4:05 pm
Munich - Berlin
Lufthansa 2042 Narrow-body jet Airbus A320-100/200
Berlin - Frankfurt-Boston ( 1 adult
Anfang der weitergeleiteten Nachricht:
Wed, Jul 11
Economy 1h 05m
JUL18 OZVGPO
ira Bach
il.
Please double check the '
ccuracy...confirm back to me and I will
purchase!
Begin forwarded message:
From: "American Express Travel"
<[email protected]>
Subject: Itinerary for BACHIJOSCHA 05JUL18 OZVGPO
EFTA_R1_01036079
EFTA02250526
DattigligliSM
EDT
To:
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If
you have any questions, please contact Centurion Travel
Service at 1-877-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https://myamextravel.com/baqqaqe
Your travel arrangements are outlined below in the email. Please refer to the
PDF attachment and itinerary for more details regarding
your travel arrangements. Your Centurion Travel Service
travel plans have been posted to a secure website. Please
click on the link to view your trip details and add link to your
bookmarked favorites for easy access in the future:
iew our Tri
American Express Travel OZVGPO
Record Locator
This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until
ticketing authorization is received. Please contact your travel office by 7:30 AM on June 20, or this
entire reservation will automatically cancel.
Thursday 05 Jul 18
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT
Flight Information
Date
05 Jul 2018
Airline
Lufthansa
Airline Record Locator
NFRKYL
Flight/Class
LH 425 Y Economy Class
Origin
Boston, Logan International
Destination
Muenchen, Franz Josef Strauss
Departing
08:10 PM
Arriving
09:25 AM / 06 Jul 2018
EFTA_R1_01036080
EFTA02250527
Departure Terminal
Arrival Terminal
Estimated Time
Stops
Confirmed
Friday 06 Jul 18
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Departure Terminal
Estimated Time
Stops
Confirmed
Wednesday 11 Jul 18
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Arrival Terminal
Estimated Time
Stops
Confirmed
Terminal E
Terminal 2
7 Hrs 15 Mins
Non-stop
06 Jul 2018
Lufthansa
NFRKYL
LH 1950 T Economy Class
Muenchen, Franz Josef Strauss
Pisa, Galileo Galilei
10:45 AM
11:55 AM
Terminal 2
1 Hr 10 Mins
Non-stop
11 Jul 2018
Lufthansa
NFRKYL
LH 1951 T Economy Class
Pisa, Galileo Galilei
Muenchen, Franz Josef Strauss
12:40 PM
02:00 PM
Terminal 2
1 Hr 20 Mins
Non-stop
EFTA_R1_01036081
EFTA02250528
Sunday 02 Sep 18
Night Information
Date
02 Sep 2018
Airline
Lufthansa
Airline Record Locator
NFRKYL
Flight/Class
LH 2035 Y Economy Class
Origin
Berlin, Berlin-Tegel / Otto Lilienthal
Destination
Muenchen, Franz Josef Strauss
Departing
11:00 AM
Arriving
12:10 PM
Arrival Terminal
Terminal 2
Estimated Time
1 Hr 10 Mins
Stops
Non-stop
Confirmed
Flight Information
Date
02 Sep 2018
Airline
Lufthansa
Airline Record Locator
NFRKYL
Flight/Class
LH 1812 Y Economy Class
Origin
Muenchen, Franz Josef Strauss
Destination
Barcelona, El Prat De Llobregat
Departing
12:50 PM
Arriving
02:50 PM
Departure Terminal
Terminal 2
Arrival Terminal
Terminal 1
Estimated Time
2 Hrs
Stops
Non-stop
Confirmed
Saturday 08 Sep 18
Flight Information
Date
08 Sep 2018
Airline
Lufthansa
Airline Record Locator
NFRKYL
Flight/Class
LH 1131 W Economy Class
Origin
Barcelona, El Prat De Llobregat
Destination
Frankfurt, Frankfurt International
Departing
01:50 PM
EFTA_R1_01036082
EFTA02250529
Arriving
04:00 PM
Departure Terminal
Terminal 1
Arrival Terminal
Terminal 1
Estimated Time
2 Hrs 10 Mins
Stops
Non-stop
Confirmed
Flight Information
Date
08 Sep 2018
Airline
Lufthansa
Airline Record Locator
NFRKYL
Flight/Class
LH 420 W Economy Class
Origin
Frankfurt, Frankfurt International
Destination
Boston, Logan International
Departing
05:55 PM
Arriving
08:20 PM
Departure Terminal
Terminal 1
Arrival Terminal
Terminal E
Estimated Time
8 Hrs 25 Mins
Stops
Non-stop
Confirmed
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daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at
check-out from the property. You may wish to inquire with the hotel before your trip regarding the
existence and amount of such charges.
EFTA_R1_01036083
EFTA02250530
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Mira Bach
Mira Voigt I sta
'
•
tion
www.mira-voiqt.de
Mira Bach
=
Mira Voigt I stage design
"
www.mira-voicit.de I +1
EFTA_R1_01036084
EFTA02250531
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F.
EFTA_R1_01036085
EFTA02250532
Technical Artifacts (29)
View in Artifacts BrowserEmail addresses, URLs, phone numbers, and other technical indicators extracted from this document.
Domain
www.americanexpress.comDomain
www.mira-voicit.deDomain
www.mira-voiqt.deDomain
www.visacentral.comEmail
[email protected]Flight #
LH1131Flight #
LH1812Flight #
LH1950Flight #
LH1951Flight #
LH2035Flight #
LH420Flight #
LH425Phone
1-877-877-0987Phone
2250520Phone
2250521Phone
2250522Phone
2250523Phone
2250524Phone
2250525Phone
2250526Phone
2250527Phone
2250528Phone
2250529Phone
2250530Phone
2250531Phone
2250532URL
http://www.adobe.com/productslacrobat/readstep.htmlURL
https://myamextravel.com/baqqaqeWire Ref
refundableForum Discussions
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