EFTA02254697

To: Kath tF2ttemmler[ l] From: Sent TIL ATM 2:25:44 PM Subject: Re: mytheresa.com: confirmation of receipt us11388989 Hmmmm. Ok. Trying to reach them again today Sent from my iPhone On Aug 14, 2018, at 10:23 AM, Kathy Ruemmler a wrote: No, nothing! So weird. On Aug 14, 2018, at 10:17 AM, wrote: Have you received any more emails RE your order? If so can you forward to me please? I emailed and called My Theresa yesterday but no response. Sent from my iPhone On Aug 10, 2018, at 6:33 PM, Kathy Ruemmler ‹ > wrote: No, but I wonder if it got caught up in customs? I ordered something else from there and I had to sign a power of attorney to get it released from customs! Do we have a tracking number? On Aug 10, 2018, at 5:12 PM, wrote: Did your order arrive!? Sent from my iPhone On Aug 7, 2018, at 10:54 AM Kath Ruemmler > wrote: Will do! On Aug 7, 2018, at 10:51 AM wrote: EFTA_R1_01046773 EFTA02254697 He's so good Hope you enjoy the coat and the bag I chose UPS since it stated it should arrive faster! Please do confirm with me once received.. On Aug 7, 2018, at 10:39 AM, Kathy Ruem mler wrote: It was part of a collaborative process. On Aug 7, 2018, at 10:33 AM, wrote: for sure! Really beautiful !! On Aug 7, 2018, at 10:29 AM, Kathy Ruemmler CIMMES> wrote: Thank you!!! So exciting! EFTA_R1_01046774 EFTA02254698 Begin forwarded message: From: "mytheresa.com" CEMMOMS Date: August 7, 2018 at 10:20:12 AM EDT To: Ca Subject: m theresa.com: confirmation of receipt us11388989 NEW ARRIVALS-DESIGNERS—CL CONFIRMATION OF REC Dear Mr. Jeffrey Epstein, Thank you for placing your order with mvt This email contains all details relating to y If you have any questions regarding your I an email at Please refer to the order number below w Best wishes, Your mytheresa.com team EFTA_R1_01046775 EFTA02254699 PERSONAL C Order No. us 11388989 Payment Method card type: Amex Card number: Billing Address Jeffrey Epstein 9 East 71st Street 10021 New York US 'TEN FENDI Fur-trimmed plai Size: 40 P00332395-2 EFTA_R1_01046776 EFTA02254700 lx duties, handling* $ 4,800.00 FENDI Runaway Small Size: - P00337984.1 lx duties, handling* $ 1,990.00 • Please note. customs duties ar CUSTOMER CARE x EMAIL US EFTA_R1_01046777 EFTA02254701 CHECK 0 FOLLOW US ON: mytheresa.com GmbH Office Logistics Einsteinring 9 Marsstrasse 8 85-60-9 AschheimfMunich 85-55-1 Kircht Germany Germany HypoVereinsbank Munchen - Acc. Number: SWIFT-BIC: Register • • - /Germany - Commercial number: Managing irec ors: ct ration Diotzmann. Michel This email was sent to: To ensure that our fashion alerts are directly sent your contacts. EFTA_R1_01046778 EFTA02254702 GENERAL TERMS AND § 1 General gwtheresa.com, GmbH, Einsteinring 9, 85.60.8 Dietzmann, Michael Kliper, Tracy M. Preston, 1 (hereinafter "rnytheresa corn address www m_y(hercsa cep (the •Website"). Al- deliveries and services are governed exclusively t below. as applicable at the time the order is place conditions from the customer except whore spocili The European Commission provides a platform foi which can bo viewed under htto:flocAurooti turell We are not willing to enter into dispute resolution § 2 Contracts 1. The languages available for contracts depend a Destination Available It Germany German, En Austria German, En Switzerland German. En Italy German. En France German, En UK English USA English Japan English Middle East• English, An Singapore English Hong Kong English China English, Ch Korea English. Ko: Australia English Netherlands German, En Other EU Member States German, En Non-EU European countries English Other destinations English • Middle East: Bahrain, Qatar, Kuwait. Oman, Sat 2. The presentation of products on our WebsIts dc purchase contract. 3. By submitting the order form provided on our V purchase contract with us. You submit an offer by process and posting the order form to us by using your offer you will bo able to view the details Inpu EFTA_R1_01046779 EFTA02254703 provided. 4. On receipt of your order we will send you an *- details of your order (order confirmation). Please declaration of acceptance of your contractual off* 5. A purchase contract between you and matters; accepted the offer by dispatching the goods order option. the goods will be dispatched only after thc 6. MythereSa.c0M has the right to refuse any (Mei legitimate grounds to suspect that the goods pure commercial basis. § 3 Cancellation policy advisory Tho cancellation policy applies solely to consume CANCELLATION POLICY You may repeal your contract of purchase with The allocated cancellation timeframe is 14 day party, who may not be the carrier/courier, took To administer your right to cancel your order. Marsst sssss 8 a•c, 85561 Kirchheim•Heimstette Fax: stating that you are repealing your contract of mail, fax, or an email). You may use the cancel mandatory to use this template. It will suffice to send us your notification of re order for the 14.day cancellation timeframe to CONSEQUENCES II you repeal your contract of purchase, we an received from you, including shipping costs (e choosing a different shipping option, other tha offer) immediately and within 14 days at most. The payment method which was used to make reimbursement, unless we have explicitly agre fees for the reimbursement. We reserve the right to withhold the reimburse until we have received your notification that yi The items have to be sent back to us immedial which you have notified us of the cancellation granted if the items are sent back within (purl. EFTA_R1_01046780 EFTA02254704 You are only required to compensate us for an back to unnecessary handling, which goes bey item, its characteristics and functionality. REASONS TO TERMINATE THE CANCELLATION The cancellation policy is only in place if the Personalisation of garments renders the cance End of advisory Cancellation template You can download the cancellation template here. template as soon as the contract has been conclu 4 Voluntary returns right 1. In addition to your legal right of return. mytheri return: All of the items featured on mytheresa corn can b. The voluntary right of return only applies to non-fi been worn. altered or washed; with all tags attach 2. Return shipments 2.1. All return shipments will be at our expense. 2.2 All return shipments are made solely using th using the way bill or return sticker that is enclose and instructions for returning items will bo enclos 2 3 Please note that we can only accept returns fi shipment was sent to Austria. for instance, we ca 2.4. In case of a return, we will refund the money currency fluctuations will not be refunded. 2.5. Please send all returns to: myther*S0 com G. Germany. 3. If you have questions regarding our returns poi Phon Fax: This voluntary right of return does not limit your I. mentioned cancellation policy. § 5 Prices; product presentation; availability; EFTA_R1_01046781 EFTA02254705 1. The prices stated on our Website www mytherc 2. The goods offered at mytheresa.com are preser the actual products. Minor discrepancies between as a defect in the goods ordered. 3. If you have ordered several items at the same t Sec. 266 BGB remains unaffected. Shipping char! 4. Gift Card 4.1 The Gift Card can be used to purchase any ar Gift Cards — prior to its expiration date. 4.2 Exchanges or reimbursements of your gift can withdrawal rights and conditions. 4.3 The Gift Card is only valid in countries that w website. The Gift Card can only be used in the de Card. 4.4 When purchasing the Gift Card you may choo regular mail. 4.5 mytheresa corn reserves the right to cancel or reasons, for example, in case of loss or misuse of mytheresa cam in the case of cancelling or blocki 5. Promotion Code 5.1 Promotion codes have different time periods o available on the website, except additional Gift C: the document which contains the promotion code 5.2 Exchanges or reimbursements of promotion cc you may have received on behalf of mytheresa coi promotional codes is not permissible outside of th conditions. 5.3 mytheresa.com reserves the right to cancel or legal reasons, for example, in case of loss or mist immediately by mytheresa com in the case of can 5.4 Return policy for orders purchased using a pri If you make use of legal right of return or our votu amount of the returned items. If you are returning promotion code will be adjusted accordingly, and refunded. Tho promotion code loses its validity pr returning your complete order. the amount paid w longer bo applied to future purchases. Please note replaced or refunded § 6 Storage of contract data EFTA_R1_01046782 EFTA02254706 We store your order data. If you wish to print your "acknowledgment of receipt'. It will appear on yot clicking the "complete purchase" button and your In addition, you will receive an email order concur cancellation template. which can be printed. § 7 Shipping & dispatch 1. Your package will be shipped with either DHL you may choose DHL Standard. DHL Express, UP method. Mytheresa.com is liable for any potential 2. The goods will be ready for dispatch on or after delivery will be made within 1 to 5 business days depending on the shipment method and place of c payment option, the goods will be dispatched account. 3. Deliveries to non-EU destinations 3a) Deliveries to Switzerland Based on experience, deliveries to Switzerland tel the insurance of the goods and all costs incurred indicated include value-added tax as applicable in but are exclusive or German value-added tax. In case of a return, customs duties and handling I 3b) Deliveries to Japan Based on experience. deliveries to Japan take 2 ti insurance of the goods and all costs incurred for I include value-added tax as applicable in Japan as exclusive of German value-added tax. In case of a return. customs duties and handling I 3c) Deliveries to the USA Based on experience. deliveries to the USA take I insurance of the goods and all costs incurred for include customs and handling charges. but are ex In case of a return. customs duties and handling i 3d) Deliveries to the Middle East WOO including: Bahrain, Kuwait. Oman. Qatar, U Based on experience. deliveries to the Middle Eas insurance costs of the merchandise as well as the prices are shown inclusive of customs duties and EFTA_R1_01046783 EFTA02254707 In case of a return. customs duties and handling I le) Deliveries to Hong Kong Based on experience, deliveries to Hong Kong tak insurance costs of the merchandise as well as the prices are shown inclusive of customs duties and In case of a return, customs duties and handling I 3f) Deliveries to Australia Based on experience, deliveries to Australia take insurance costs of the merchandise as well as the prices are shown inclusive of customs duties. han German sales tax. In case of a return, customs duties and handling I 3g) Deliveries to Singapore Based on experience, deliveries to Singapore take insurance costs of the merchandise as well as the prices are shown inclusive of all taxes and handl° In case of a return. customs duties and handling I 3h) Deliveries to mainland China Based on experience, deliveries to mainland Chin. cover the insurance of the goods and all costs inc indicated include value-added tax as applicable in charges. but are exclusive of German value-eddec In case of a return. customs duties and handling I Si) Deliveries to other destinations Based on experience, deliveries to countries liable be aware that we cover the insurance of the good: product prices as indicated are exclusive of value of German value-added tax. Please note that DHL handling charges separately for each count please e-mail to our Customer Care Team. responsible for any banking charges as may be in In case of a return. customs duties. import sales i 4. Shipping charges Destination —Carri Germany —DHL I Germany —DHL EFTA_R1_01046784 EFTA02254708 Germany UPS Germany —UPS Munich only —Couri Austria —UPS Austria —UPS Italy —DHL I Italy —LIPS France —OHL I France —LIPS Switzerland —OHL I UK —DHL I UK —LIPS USA —DHL I USA —LIPS Japan —OHL I Middle East —OHL I Singapore —DHL I Hong Kong —OHL I China —OHL I Korea —DHL I Australia —DHL I Netherlands —DHL I Netherlands —UPS European Union —DHL I European Union (except Malta and _UPS Cyprus) Non-EU European countries —DHL I Other Regions of Europe (AD. GG. IM. _UPS JE. LI. NO) Other destinations —DHL I Courier: 15.00 EUR. only in the Munich municipal area am ordered by 16:30 h CET. Mondays to Fridays (exc Shipping charges will be incurred only once for tit § 8 Payment; default in payment; setoff; right 1. Accepted methods of payment Please pay for your mylbstuasa.onn order in South IIMPayPal "Wise =Visa Debit aster Card =Master Card Debit =American Express To change your country of delivery, please click ki All payments and credit notes will be handled in t EFTA_R1_01046785 EFTA02254709 also currencies). 2. Payment using a Gift Card 2.1 When making a purchase using a Gift Card. s checkout. Click on "add code' in the last step of t balance, please select the payment method with Y Gift Card balance exceeds the order amount, you amount remaining will be available until your cred disbursement of the remaining Gift Card balance 3. Payment using a promotion code 3.1 When making a purchase using a promotion c field at checkout. Click on "add code' in the last promotion code balance, please select the payme. remaining. 4. Set-off The customer is barred from a set-off if the count. decided upon, and is not undisputed or if a septic/ contract. 5. Right of retention for commercial transactions In mercantile trade. the right to the retention of g. be enforced. with the exception of undisputed. leg covered in the same sales contract. § 9 Retention of title The goods delivered remain property of mvtheresS § 10 Inquiries. complaints For any inquiries about your order or complaints. email phone fax: . § 11 Warranty Claims based on defects in the delivered goods 51 the exception that any claims for damages relatin! below. § 12 Liability 1. We accept unlimited liability for damage cause breaches by ordinary negligence of any major obi, achievement of the eoniractual purpose at risk or EFTA_R1_01046786 EFTA02254710 performance of the contract and whose fulfilment obligation'). shall be limited to foreseeable damac for any breach by ordinary negligence of contract[ 2. Nothing in this shall prejudice our liability in th guarantee as to quality, for claims based on the P life, limb or health. This shall not entail a reverse 3. Any exclusion or limitation of the liability of my its employees. members of staff. representatives § 11 Governing law, severability 1. All legal disputes arising out of or in connectio exclusively by German law to the exclusion of the 2. If any provision is invalid, nothing in this shall hereof EFTA_R1_01046787 EFTA02254711