EFTA02256038

To: Jeffrey [email protected] From: Lesley Groff Sent Wed 8/8/2018 4:48:41 PM Subject Re: Toma's ticket-non refundable/No Show correct...part of the `fare rules' about a `no show' ...ticket has no value if a no show happens. I asked if we could exchange the ticket for a future ticket for her...and was told no. My regular rep, Natasha, is not in today...I will ask her to call Aeroflot herself and see if she can pull any strings. I have been told Aeroflot is very difficult to deal with and acceptions are rarely made. On Aug 8, 2018, at 12:43 PM, jeffrey E. [email protected]> wrote: is it also not exchangable On Wed, Aug 8, 2018 at 12:42 PM, Lesley Groff wrote: I called Amex to see if we could salvage any part of Toma's ticket, but unfortunately, I can't ..when the passenger is a `no show' the airline automatically cancels the entire ticket and the ticket has no value. We paid $1997.00 ... iew our Tri American Express Travel PUTBDE Record Locator E-Ticket Number(s) PENKA/T Ticket SU 5557170423255-07AUG Wednesday 08 Aug 18 Other Information CITIZENS OF LITHUANIA MUST CARRY A VALID PASSPORT Flight Information EFTA_R1_01049032 EFTA02256038 Flight Information Saturday 11 Aug 18 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Arrival Terminal Estimated Time Stops Confirmed Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time 08 Aug 2018 Aeroflot ATBVFM SU 2105 B Economy Class Vilnius, Vilnius Moscow, Sheremetyevo 11:10 AM 12:40 PM Terminal E - International 1 Hr 30 Mins Non-stop 08 Aug 2018 Aeroflot ATBVFM SU 102 8 Economy Class Moscow, Sheremetyevo New York, John F Kennedy International 02:25 PM 05:20 PM Terminal D - Domestic/Intl Terminal 1 9 Hrs 55 Mins Non-stop 11 Aug 2018 Aeroflot ATBVFM SU 101 E Economy Class New York, John F Kennedy International Moscow, Sheremetyevo 02:25 PM 06:25 AM / 12 Aug 2018 Terminal 1 Terminal D - Domestic/Intl 9 Hrs EFTA_R1_01049033 EFTA02256039 Sunday 12 Aug 18 Flight Information Stops Confirmed Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Estimated Time Stops Confirmed Entry and Exit Information for Travel Non-stop 12 Aug 2018 Aeroflot ATBVFM SU 2104 E Economy Class Moscow, Sheremetyevo Vilnius, Vilnius 08:35 AM 10:15 AM Terminal E - International 1 Hr 40 Mins Non-stop American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. 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