EFTA02256812

To: From: Natalia Molotkova Sent: Tue 9/11/2018 2:10:19 PM Subject: Flight back Title: American Express (8) Please fill claim here ( c a n fill it, due to she knows all details) https://www.finnair.com/us/eb/information-services/feedback Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Hi Natasha...Yulia says we should be able to get some money back for the flight issues from yesterday? (see her mail below) Is this something you can go to bat for us for or do I need to call Finnair? Lesley Hello , just want to tell you big thank you for your help yesterday ! And when we got the plane again , there was issues , nothing was working - as tv's , wifi , and other small stuff , as crew memeber explained that there wasnt enough time to fix everything , they wanted to bring us back to the usa faster . Just want to let you know They said we can contact the finnair and get some refund back because of the flight issues. Thank you ! :) Privacy Statement I Visit th• To Warn more about eimail security or rOpOrt a suspicious o.mail. please visit us at rir-oncenrigrosa comfahishing. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express N \ and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01050148 EFTA02256812 EFTA_R1_01050149 EFTA02256813