EFTA02257040

To: From: Sent: Thur 9/6/2018 1:24:13 PM Subject: Re: Cancel ticket JESQDN Oh my. So when I ask for a changeable ticket it could mean that we get no credit unless RE booked at the time of cancellation. What kind of ticket can I purchase to get credit? Or to get our money back completely ? is that only A fully refundable ticket price? Or arc all the airlines different? I will get back to you on whether or not we have new dates for her. Sent from my iPhone On Sep 6, 2018, at 9:1 I AM, Natalia Molotkova wrote: morning, her ticket is non refundable. If we cancel, no refund and no credit. If you want to use money you paid, we have to rebook at the same time when cancellation, for new dates. OK to proceed with cancellation or you will try to change dates? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST We need to cancel the round trip ticket for Nataliya Litvinova please. Do we get a credit? JESQDN Sept. 7 -9 Sent from my iPhone To learn more about a-mail security or report a suspicious e-mail, please visit us at americonexpress corritphishinq. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andror fees you authorize. We reserve the eight to note profile and preference data for servicing purposes. EFTA_R1_01050495 EFTA02257040