EFTA02282733

To: From: Molotkova Sent: Tue 4/23/ 1 : 204 PM Subject: Change ticket Title: American Express ® $878.90. Re ards, (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok on refund of first ticket What is The refundable price on this ticket? Sent from my iPhone OK, I requested refund for current ticket - $704.54. Refund takes up to two billing cycles. Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $729.90. • Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare • Wed, 24 Apr - Aeroflot 261 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport (SVO) at 6:00 pm Arriving: Paris Charles de Gaulle Airport (CDG) at 9:00 pm Please reply to this email and provide your authorization to proceed. Re ards, (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01104284 EFTA02282733 Hours: Mon through Friday 9AM-530PM EST Flights tomorrow around 5:00PM, which one will work? AF/SU 4935 SVO COG 600P 900P AF 1745 SVO COG 645P 940P (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST She is checked in for today's flight. Do you know what happened? Flight hasn't departed as yet, I can uncheck her and see if we can change ticket? She is definitely not going today? Re ar s, (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Hi, Lesley, let me have a look. Ms, (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01104285 EFTA02282734 Hi Natasha...we need to change ticket to fly from Moscow to Paris to tomorrow April 24th departing Moscow around 5pm. (I think the record locator is ..but WAIT, now I am looking...her flight was this morning ...so she missed the flight ...this will need to be a new purchase- one way from Moscow to Paris tomorrow departing Moscow around 5pm. We don't know when she will return or where yet... To loam more about e-mail security or report a suspicious e-mail. please visit us at 2- rg. CI 2015 American Express. MI rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note prorile and preference data for servicing purposes. OK, I requested refund for current ticket - $704.54. Refund takes up to two billing cycles. Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $729.90. • Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare • Wed, 24 Apr - Aeroflot 261 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport (SVO) at 6:00 pm Arriving: Paris Charles de Gaulle Airport (CDG) at 9:00 pm Please reply to this email and provide your authorization to proceed. Re ar s, (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Flights tomorrow around 5:00PM, which one will work? EFTA_R1_01104286 EFTA02282735 AF/SU 4935 SVO CDG 600P 900P AF 1745 SVO CDG 645P 940P Re ards, (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST She is checked in for today's flight. Do you know what happened? Flight hasn't departed as yet, I can uncheck her and see if we can change ticket? She is definitely not going today? Os, (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Hi, Lesley, let me have a look. Re ards, (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Hi Natasha...we need to change ticket to fly from Moscow to Paris to tomorrow April 24th departing Moscow around 5pm. (I think the record locator is ..but WAIT, now I am looking...her flight was this morning ...so she missed the flight ...this will need to EFTA_R1_01104287 EFTA02282736 be a new purchase- one way from Moscow to Paris tomorrow departing Moscow around 5pm. We don't know when she will return or where yet... Privacy Statement I Visit the Centurion Card website To learn more about a-mail security or report a suspicious e-mail. Woos° visit us at • *2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amencan Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andfor fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01104288 EFTA02282737