EFTA02283806

To: Bella Kiel Cc: From: Sent Mor 019 2:12:37 PM Subject Re: flight Hi Bella, Please tell them that there is no BA ticket desk and there was British Airways representative. They closed the check in on us 1 hour and a couple of minutes before take off. There were about 30 of us still in the line and I was in the front. I have now put it on my own card and will have to take it up with British Airways. It was unbelievable that there was no one who could help us. Thank you, U Sent from my iPhone On Apr 15, 2019, at 4:08 PM, Bella Klein < c> wrote: Hi M, Please read email from Amex regarding your flight. Thank you, Bella Begin forwarded message: From: "Natalia Molotkova" Subject: Date: April 15, 2019 at 10:05:45 AM EDT To: Re I -To: "Natalia Molotkova" > Bella, please ask to go back to BA desk, tell them, that she had existing reservation (ticket nurr 1257350301433), BA advised she was no-show, ask BA to re-book her next available flight and use tic she already has and possibly refund new straight ticket they issued. EFTA_R1_01105838 EFTA02283806 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Pr , nc , nirrr I Vn.i thr r,ntu'on Card ‘cebsite To learn more about e-mail security Of report a suspicious e-mail. please visit us at ei 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service even/der and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01105839 EFTA02283807