EFTA02283814

To: Natalia Molo k v Cc: Lesley Groff j: From: Bella Klein Sent: Mon 4/15/2019 2:13:55 PM Subject: Re: flight Natasha, Please sec email from and advise Thank you, Bella On Apr 15, 2019, at 10:12 AM, wrote: Hi Bella, Please tell them that there is no BA ticket desk and there was British Airways representative. They closed the check in on us 1 hour and a couple of minutes before take off. There were about 30 of us still in the line and I was in the front. I have now put it on my own card and will have to take it up with British Airways. It was unbelievable that there was no one who could help us. Thank you, U Sent from my iPhone On Apr 15, 2019, at 4:08 PM, Bella Klein e > wrote: Thank you, Bela Hi Please read email from Amex regarding your flight. Begin forwarded message: EFTA_R1_0 1105848 EFTA02283814 From: "Natalia Molotkova" u ect: Date: A ril 15 2019 at 10:05:45 AM EDT To: Re I -To: "Natalia Molotkova" Bella, please ask to go back to BA desk, tell them, that she had existing reservation (tick, 1257350301433), BA advised she was no-show, ask BA to re-book her next available flight and she already has and possibly refund new straight ticket they issued. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Flours: Mon through Friday 9AM-530PM EST To learn more about e-mail security or report a suspicious e-mail. please visit us 3t 2015 American Express. All rights reserved American Express uses 3rd party concierge senate providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the 'entice provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andror fees you euthenics. We resolve the nght to note profile and preference data for servicing purposes. EFTA_R1_01105849 EFTA02283815