EFTA02284789

To: From: MIN ova Sent: Tue 4/30/2019 1:59:23 PM Subject: question... Title: American Express (8) , are you asking about transferring points to the airline or using points to pay the difference to are coach and business? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Hi Natasha...when we transfer Amex points to upgrade a ticket and then we need to change the flight for the passenger (as happens quite a bit with us!) what happens with those points? I imagine it gets tricky...? To learn more about e-mail security or report a suspicious e-mail. please visit us at amencannoress comirahrshinq. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express L\ and you aclownviedge that American Express Is In no way responsible or liable for the actions of the service provider and the only remedy for any claims relabng to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges ancifor fees you authorize. We reserve the right to note profile and preference data for servicing purposes. ti EFTA_R1_01108561 EFTA02284789