EFTA02308768

From: Richard Kahn Sent: Monday, June 18, 2018 10:31 PM To: Karyna Shuliak Subject: Re: Your order from ducduc Shipped! did she respond? shall i call her =omorrow? Richard Kahn HBRK Associates =nc. 575 Lexington =venue, 4th Floor New York, NY =0022 On Jun 18, 2018, at 9:28 AM, Karyna Shuliak Good morning =ileen, Is it possible to get it =one by the end of this week? Thank =ou, Karyna wrote: On Jun 18, 2018, at 8:19 AM, Eileen Rollins wrote: Good =orning, We do =pologize for the error and have corrected it. I have been in contact with White =love Transportation and everything is being crated and will be =elivered prior to the 4th of July. Thank you for your patience and =ave a great day. Eileen Rollins Client Support & Logistics Coordinator The New Traditionalists ducduc 100 Lawton Street Torrington, CT 06790 www.ducducnyc.com <http://www.ducducnyc.com/> www.thenewtraditionalists.com EFTA_R1_01188727 EFTA02308768 From: Karyna Shuliak Sent: Friday, June 15, 2018 5:14 =M To: Eileen Rollins; Kathryn =agagna Cc: Richard Kahn; Daphne =allace; Bella Klein Subject: Re: Your order from ducduc =hipped! Dear Kathryn and =ileen, Based on the phone call with Eileen earlier today, I =nderstand that you made a mistake and did not crate the beds before =hipping. Please provide the new date when the =urniture will be created and shipped. I would like for it to be done by =he end of next week. Thank you, Karyna On=Jun 15, 2018, at 7:53 AM, Eileen Rollins wrote: <image003.jpg> Congratulations! Your ducduc order shipped. ORDER 100432 SHIPPED 6-14-18 CARRIER White Glove Transportation BOL 123810 It will be =elivered via the carrier listed above — they will =all the order's shipping contact to schedule a delivery =ppointment. CARRIER CONTACT Special Moving Services White Glove Transportation IMPORTANT! =nbsp; Please inspect ALL pieces before signing for the =elivery. If there is any damage please note =he issue on the Bill of Lading. If there is =ignificant damage you may refuse the delivery. The shipper will report =he issue to us, but please call Customer Service and let them know =s wel . We stand behind all of our products and will =ork with you to resolve the issues. Please keep in mind that transit times vary =ccording to final destination. 2 EFTA_R1_01188728 EFTA02308769 Tri-State (NY, NJ, =T) delivery: within 3 business days Greater US delivery East =f the Rockies: 7-14 business days Greater US =elivery West of the Rockies: 14-21 business days If you have any other =uestions at all please call us a or Sincerely, Client Services <image005.jpg). Eileen Rollins Client Support & =ogistics Coordinator The New =raditionalists ducduc 100 Lawton =treet Torrin ton CT 06790 www.ducducnyc.com <http://www.ducducnyc.com/> www.thenewtraditionalists.com Eileen =ollins Client Support & Logistics =oordinator The New =raditionalists ducduc 100 Lawton =treet Torrin ton CT 06790 www.ducducnyc.com <http://www.ducducnyc.com/> www.thenewtraditionalists.com 3 EFTA_R1_01188729 EFTA02308770