EFTA02368215

AMERICAN EXPRESS TRAVEL Document generated Wed. 06 July 2016 13:37:16 Any changes made after this time are not reflected below Travel Arrangements for ZHU/WANDI KO/PENELOPE KIMBERLY HO YAN American Express Travel Record Locator BCU LOB E-Ticket Number(s) ZHUAN ROW Agent Details American Express Travel Services Toll Free 1.866.901.1234 When Overseas Call Collect 602-537-4000 Ticket MU 7817843881102-O6JUL Ticket MU 781784388110346JUL Travel Details Friday 08 Jul 16 Other Information CITIZENS OF ENGLAND MUST CARRY A VALID PASSPORT Flight Information Airline Record Loc., ME9MCW Airline China Eastern Airlines Flight MU 502 Origin Hong Kong. Destination Shanghai, Departing 12:50 PM Aniving 03:25 PM Departure Terminal Terminal 1 Arrival Terminal Terminal 1 Class N Economy Class Seats Unassigned Assigned Seating Is Not Available On This Flight Hong Kong International Pu Dong Confirmed Estimated Time 2 Hrs 35 Mins Equipment Airbus Industrie A321 Meal Lunch Number of Stops Non-stop Baggage 2PC 00, Page 1 of 4 Itinerary BCUL08 EFTA_R1_01367088 EFTA02368215 Flight Information Airline Flight Origin Destination Departing Arriving Departure Terminal Arrival Terminal Class Seats ME9MCW China Eastern Airlines MU 297 Shanghai, Pu Dong New York, John F Kennedy International 07:30 PM 10:15 PM Terminal 1 Terminal 1 N Economy Class 68K. 68L Travel Details Flight Information i:i-i Record tocat .• Ainine Flight Origin Destination Departing Arriving Departure Terminal Arrival Terminal Class Seats Monday 25 Jul 16 Confirmed Estimated Time 14 Hrs 45 Mins Equipment Boeing 777-300 Meal Dinner Number of Stops Non-stop Baggage 2PC ME9MCW China Eastern Airlines MU 298 New York, John F Kennedy International Shanghai. Pu Dong 01:45 AM 05:10 AM/26 Jul 2016 Terminal 1 Terminal 1 CI Economy Class 43K, 43L Travel Details Flight Information Airline Record tocai ,: Airline Flight Origin Destination Departing Arriving Departure Terminal Arrival Terminal Class Sr;a:s 38J, 38K Thank You For Choosing American Express Travel Services Tuesday 26 Jul 16 Confirmed Estimated Time 15 Hrs 25 Mins Equipment Boeing 777-300 Meal Lunch Number of Stops Non-stop Baggage 2PC ME9MCW China Eastern Airlines MU 723 Shanghai. Pu Dong Hong Kong. Hong Kong International 06:50 PM 09:30 PM Terminal 1 Terminal B Economy Class Additional Messages Confirmed Estimated Tme 2 Hrs 40 Mins Equipment Airbus Industrie A321 Meal Dinner Number of Stops Non-stop Baggage 2PC ANY CHANGE OR CANCELLATION OF THIS TICKET MAY RESULT IN AN INCREASE IN FARE OR ANY AIRUNE IMPOSED PENALTY PLEASE RECONFIRM YOUR FLIGHTS WITH THE AIRLINE DIRECTLY AS SCHEDULES MAY CHANGE 24 HOURS PRIOR TO DEPARTURE FOR DOMESTIC FLIGHTS Page 2 or 4 Itinerary BCULOB VER rAN IL') SS EFTA_R1_01367089 EFTA02368216 72 HOURS PRIOR TO DEPARTURE FOR INTERNATIONAL FLIGHTS AIRPORT CHECK-IN REQUIREMENTS • 90 MINUTES PRIOR FOR DOMESTIC FLIGHTS 3 HOURS PRIOR FOR INTERNATIONAL FUGHTS PLEASE CHECK WITH CARRIER DIRECTLY FOR SPECIFIC AIRPORT CHECK IN TIMES Travel Information All services covered by this itinerary are subject to the terms and conditions specified by the travel suppliers. Customer agrees to the terms and conditions set forth on any brochures or advertisements describing any lodging, tour. cruise. accommodations, transportation or other services, and to any and all conditions contained in documents for any such services including, without limitation all cancellation and change fees. No employee. representative or agent of American Express Travel Related Services Company. Inc and its parent. subsidiaries or affiliates (collectively. *Amex') has authority to vary the terms and conditions. Please be advised that certain mandatory hotel- imposed charges. including. but not limited lo. daily resort or facility lees. may be applicable to your stay and payable at check-out. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Optional travel insurance can be purchased at . -. Please note. if you make any changes in the future to your travel plans. please be sure to update the insurance provider. International Travel Documentation and Information. Travelers desiring transportation across any international boundary are responsible for obtaining all necessary travel documents and complying with all government travel requirements. You must present all exit. entry and other documents required by law. Amex shall not be responsible to you fOr any lose or expense due to your failure to comply with such requirements. Travel Suppliers reserve me right to refuse carnage to any passenger who has not complied with applicable 'awe, regulations. Orders. demands, or requirements or whose documents are not complete. It is your responsibility to research the travel documentation requirements applicable to your journey. Many countries require that your passport be valid for up to six (6) months from your date of entry or planned departure date from the foreign country. For U.S. passport holders. country-specific documentation and passport validity requirements are accessible at ,—. • • •• . • • . Due to frequent changes. Amex cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on the foregoing website. Air Transportation Important airline ticket terms and conditions and other impanel notices apply to air transportation. Please visit rps;llmvamextravel com5talrc condlt ora. for more information. Airline Notice on Hazardous Materials Please note that V.S. Federal law forbids the carnage of hazardous materials aboard aircraft n your luggage or on your person. A violation can result in five years imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives. compressed gases. flammable liquids and solids, oxidizers. poisons. corrosives and radioactive materials. Examples: Paints. lighter fluid. fireworks. tear gases, oxygen bottles. and radio-pharmaceuticals There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carded in your luggage and certain smoking materials carried on your person. For further information contact your airline representative or visit talus ;avow faa a0walsOutAnCeltrieSna/rilat sadeity•. Liability Statement You understand and agree that American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. ' Amex"). when acting solely as a sales agent for travel sureties, shall not be liable for any loss. iniury, expense or damage to persons or property resulting. directly or adirecity. from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules, or (2) acts of God. fires, earthquakes. floods. climatic aberrations. ads of governmental authorities, civil unrest, strikes. riots, theftt disease. accidents or failures related to the public interne . telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us corn:insane as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Cartier other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. State-Specific Disclosures' CALIFORNIA. Upon cancellation of the transportation or travel services, where the passenger is not at fault and has not cancelled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the passenger, all sums paid to the seller of travel for services not provided will be promptly reimbursed to the passenger. This provision does not apply whore the seller of travel has remitted the payment from customer to another registered wholesale seller of travel or a carrier, without obtaining a refund and such other provider fails to provide the agreed-upon transportation or service. In this situation, the initial seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of the customer payment, and if disbursed to a registered wholesaler of travel, proof of current registration of that wholesaler. This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was Page 3 of 4 Itinerary BCULOB EFTA_R1_01367090 EFTA02368217 registered and participating in the TCRF at the lime of sale and the passenger is located in California at the lime of payment Elgible passengers may fie a claim with the TCRF if the passenger is owed a refund of more than $50 for transportation or travel sennces Mach the seller of travel failed to forward to a proper provider or such money was not refunded to the passenger when required The maximum amount that may be paid by the TCRF to any one passenger Is the total amount paid on behalf of the passenger 10 the seller of travel, not to exceed $16000 A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove the claim and a $35 processing fee. Claimants must agree to waive their Vino other awl remedies against a registered participating seller of travel for matters arising out of a sale for which a TCRF claim is filed. A claim form may be requested by writing to: Travel Consumer Restitution Corporation: P.O. Box 6001: Larkspur. CA 94977-6001: or by visitng the TCRF's websrte at • -• WASHINGTON: If transportation or other services are canceled by the seller of travel, as sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty (30) days of receiwng the funds from the vendor with whom the services were arranged. or if the funds were not sent to the vendor, the funds shall be returned withal fourteen (14) days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date. HAWAII: Please visit for information on Hanvaii consumer rights. The name and address of the financial institution which maintains our travel agency trust account is Bank o' Hawaii. Waikiki Branch. 2222 Nalakaua Avenue, Honolulu. HI 96815. The name of the trust account is a Client Trust Account. California CSTa1022318, Washington UBPS00.469-694, Iowa TAa669. Page 4 of 4 Itinerary BCULOEI EFTA_R1_01367091 EFTA02368218