EFTA02391396

From: Richard Kahn Sent: Tuesday, August 1, 2017 3:11 PM To: Jeffrey E. Subject: Fwd: Repair report Richard Kahn HBRK Associates Inc. 575 =exington Avenue 4th Floor New York, NY 10022 tel fax 212-320-0381 cell Begin forwarded message: From: =/b>Daphne Wallace <[email protected]> Subject: =/b>Re: Repair =eport Date: =/b>August 1, 2017 at 10:01:30 AM =DT To: =/b>Bill Hague <[email protected]>, Rich Kahn <[email protected]> Greetings =oscoe, I have =opied Rich on your evaluation of the repair reports. As always, =hank you. Kind regards, Daphne On Tue, =ug 1, 2017 at 8:59 AM, Bill Hague <[email protected]> wrote: All I see here is that =he model unit in these invoices, has had a major failure shortly before =r just after the first 1000 hours. Without any further =nformation, one can assume the following: 1. The failure was caused by operator error my misuse or ;rushing it beyond its limits. 2. The unit suffered from inappropriate maintenance or poor =r no maintenance to cause a major failure. 3. The machine wasn't set up correctly at the factory 4. This may not be the first time it failed and it wasn't =epaired correctly the first time. EFTA_R1_01417436 EFTA02391396 Why does it need a filter kit at over a thousand hours?? Did it have to =e destroyed to remove it indicating poor maintenance. ??? My biggest concern is the ominous warning by the service tech. "All good at this time" AT THIS TIME Warning... AND I do NOT RECOMMEND this model unit for the island. =all me and I'll explain it verbally. My last note alluded to the unnecessarily complex nature of =his unit. If you can't fix the one you have now " 7" 7 What are you gonna do with this one when it stops??? 2 EFTA_R1_01417437 EFTA02391397