EFTA02677378

From: Sent: Wednesday, December 11, 2013 9:56 PM To: Jeffrey Epstein; Ann Rodriquez; Daphne Wallace Subject: Fwd: Janus et Cie 1127315 SLKDESIGNS Attachments: 1127315-00 SLKDESIGNS 12-04-13.pdf; Untitled attachment 00688.htm; 1127315-01 SLKDESIGNS 12-04-13.pdf; Untitled attachment 00691.htm I told them that if they cannot honor their original time frame can they please ups or FedEx to us with no additional cost. They said below they will but seem concerned something could get damaged. Sent from my iPhone Begin forwarded message: From: Heather Smith Date: December 11, 2 at : : To: <male Cc: lvonne Rodriguez-Alvarez Subject: RE: Janus et Cie 1127315 SLKDESIGNS Hello The items on invoice 1127315-00 are packed and staged for shipping. The freight originally quoted on the order is based off shipping on our exclusive truck. Due to the sensitivity of the items in your order we highly suggest shipping on our exclusive truck to prevent damage during transit. Unfortunately It can take up to 2 weeks to fill a truck and we are barely half way full. I have gotten approval to ship your order by UPS even though the freight we charged you is less than the actual cost. Be aware that damage can occur during UPS transit. Please ask your client to document and photograph any issues to the box and products. All freight claims must be submitted within 72 hours of delivery and noted on the proof of delivery. EFTA_R1_01972023 EFTA02677378 I will provide you with the UPS tracking number once available. Heather Smith Account Coordinator JANUS et Cie 12310 Greenstone Ave., Santa Fe Springs, CA 90670 From: Heather Smith Sent: Wednesday, December 04, 2013 11:34 AM To: ' Cc: Ivonne Rodriguez-Alvarez Subject: Janus et Cie 1127315 SLKDESIGNS - New Order Confirmation Hello JANUS et Cie is pleased to submit your invoice; the items on invoice 1127315 -00 are estimated to ship within 7- 10 days. Please note that your invoice reflects a zero dollar balance. Upon completion your order will be placed in the queue for packaging, staging and shipping. The back ordered items on invoice 1127315 -01 are estimated to ship in January. Your invoice reflects a zero dollar balance. Once the items arrive your order will be placed in the queue for packaging, staging and shipping. Please take the time to review the attached document and confirm the ship to address and delivery contact are listed properly. I have included a copy of our Terms and Conditions and Shipping Information / Freight Inspection Guidelines regarding accepting receipt of your order. 2 EFTA_R1_01972024 EFTA02677379 Should you have any questions, please feel free to contact me anytime. We appreciate your business and look forward to working with you in the future. Discover our new Fibonacci Collection by clicking the link below. http://www.janusetcie.com/residential/search?keys=fibonacci <http://www.janusetcie.com/residential/search?keys=fibonacci> Heather Smith Account Coordinator JANUS et Cie 12310 Greenstone Ave., Santa Fe Springs, CA 90670 www.shopjanusetcie.com <http://www.shopjanusetcie.com/> www.janusetcie.com <http://www.janusetcie.com/> The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in relation to it, is prohibited. Please immediately contact the sender if you have received this message in error. JANUS et Cie does not warrant that any attachments are free from viruses or other defects. All liabilities for any loss, damage or other consequences that may arise from opening or using the attachments are your responsibility. P Please consider the environment before printing this email 3 EFTA_R1_01972025 EFTA02677380