Case File
efta-efta00032370DOJ Data Set 8CorrespondenceEFTA00032370
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DOJ Data Set 8
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EFTA DisclosureText extracted via OCR from the original document. May contain errors from the scanning process.
From: Microsoft Outlook <MicrosollExchange329e7lecRgae4615bbc36abece41109e(ajdoj365.onmierosoft.com>
Date: Wed. 14 Aug 2019 16:40:43 +0000
Embedded: unnamed
Your message couldn't be delivered to multiple recipients.
The recipients weren't found at bop.gov.
RDonaleski
Action Required
Unknown To address
Couldn't deliver to the following recipients:
Office 365
Recipients
Recipients
How to Fix It
The address may be misspelled or may not exist. Try one or more of the
following:
• Send the message again following these steps: In Outlook, open
this non-delivery report (NDR) and choose Send Again from the
Report ribbon. In Outlook on the web, select this NDR, then select
the link "To send this message again, click here." Then delete
and retype the entire recipient address. If prompted with an Auto-
Complete List suggestion don't select it. After typing the complete
address, click Send.
• Contact the recipient (by phone, for example) to check that the
address exists and is correct.
• The recipient may have set up email forwarding to an incorrect
address. Ask them to check that any forwarding they've set up is
working correctly.
• Clear the recipient Auto-Complete List in Outlook or Outlook on
the web by following the steps in this article: Fix email delivery
iccups feu. prrnr Mt , C I 10 in Offiro 165, and then send the
message again. Retype the entire recipient address before
selecting Send.
If the problem continues, forward this message to your email admin. If
you're an email admin, refer to the More Info for Email Admins
section below.
Was this helpful' Sethifeedbadalliaptoft
More Info for Email Admins
Status rode: 5505.1.10
This error occurs because the sender sent a message to an email address hosted by
Office 365 but the address is incorrect or doesn't exist at the destination domain. The
error is reported by the recipient domain's email servers but most often it must be fixed
by the person who sent the message. If the steps in the How to Fix It section above
don't fix the problem, and you're the email admin for the recipient try one or more of
the following:
The email address exists and is correct - Confirrn that the recipient address exists, is
correct and is accepting messages.
Synchronize your directories - If you have a hybrid environment and are using
directory synchronization make sure the recipient's email address is synced correctly in
both Office 365 and in your on-premises directory.
Errant forwarding rule - Check for forwarding rules that aren't behaving as expected.
EFTA00032370
Forwarding can be set up by an admin via mail flow rules or mailbox forwarding address
settings, or by the recipient via the Inbox Rules feature.
Recipient has a valid license - Make sure the recipient has an Office 365 license
assigned to them. The recipient's email admin can use the Office 365 admin center to
assign a license (Users > Active Users > select the recipient > Assigned License > Edit).
Mail flow settings and MX records are not correct - Misconfigured mail flow or MX
record settings can cause this error. Check your Office 365 mail flow settings to make
sure your domain and any mail flow connectors are set up correctly. Also. work with your
domain registrar to make sure the MX records for your domain are configured correctly.
For more information and additional tips to fix this issue, see Fix email delivery issues for
prror rode SI 10 in ClffieP MR.
Original Message Details
Created Date:
8/14/2019 4:40:41 PM
Sender Address:
Recipient Address:
[email protected]
Subject:
RE: MCC Visit Thursday
Error Details
Reported error:
DSN generated by
Message Hops
550 5 L 10 RESOLVERADR RecipientNotFounct Recipient
not found by SMTP address lookup
BN3P110MB0292 NAMP110.PROD.OUTLOOK.COM
HOP
TIME (UK)
FROM
TO
WIT/1
REM/TIME
8114/2019
1
4,40.41
PM
844/2019
2
4,40.42
PM
Original Message Headers
EFTA00032371
EFTA00032372
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