Service Request #25160

Service Request #25160 Needs a quote Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 22, 2019 Additional Information & Custom Fields: Customer: Contact: Service Location: Bill To: PO FBOP MCC New York MS0109 (130104.001) Main Location 150 PARK ROW NEW YORK, NY 10007 F8OP MCC New York MS0109 (130104.001) 150 PARK ROW NEW YORK. NY 10007 Is this a emergency request: Yes. You must cal Is the system in question under any warranty: What is the system in question : When was the problem first discovered: PO Number: Who reported the problem initally: Today Is this a consistent problem or CONSISTENT intermittent: Is this problem effecting all users: YES Is there power to the device in question: Do you have a spare device on site: Can you send a picture of the device: Has any work been done in the area involved: Can you describe what is or is not happening: YES Unknown NO NO Installation of new Nice Vision system. Material Required For Request: PHONE SUPPORT Who Requested the service call : Detailed Description: Justin, Please send quote for: 20 — Decoders (that is 20 not 2) EFTA00117589 8 - Spare storage drives for recorders Product ID: ST8000NM0185 Part Number: THOM40THSGT0086P007DA00 4 - Spare OS drives for Recorders. Product ID: ST600MP0036 Part Number: THOFPW68SGT0088EOOUHA01 1 - Spare OS drive for AMS. You have the AMS there, so can you look at the drive info and order a spare for him? Also, just to revisit the cameras on the quote. He told me that the business office did not want to change the part number on the quote, but that part is not on the NICEfOognify Plugin and I think that he want to stick with Axis on everything. Schedule When Assigned To Comment Aug 22, 2019, all-day Jeff Cranor, Justin Houston. Jeff McKenzie Justin will provide quote to customer. Equipment - No Equipment No Comments Details - No Detail Items EFTA00117590