Service Request #24975

Service Request #24975 Raid just crashed Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 8, 2019 Customer: Contact: Service Location: Bill To: PO #: FEIOP MCC New York MS0109 (130104.001) Main Location 150 PARK ROW NEW YORK, NY 10007 POOP MCC New York MS0109 (130104.001) 150 PARK ROW NEW YORK, NY 10007 Additional Information S Custom Fields: Is this a emergency request: Is the system in question under any warranty: What is the system in question : When was the problem first discovered: PO Number: Who reported the problem initally: Is this a consistent problem or intermittent: Is this problem effecting all users: Is there power to the device in question: Do you have a spare device on site: Can you send a picture of the device: Has any work been done in the area involved: Can you describe what is or is not happening: Material Required For Request: Who Requested the service call : Detailed Description: IRaid is showing 2 "S's on the display. Hughwon is going to get new drives from computer services for the raid and replace them In the morning. Yes. You must call Today CONSISTENT YES YES Unknown NO NO recording PHONE SUPPORT Schedule EFTA00117596 When Assigned To Comment Aug 8 - 16, 2019, all- day Jeff Cranor, Justin Houston. Jeff McKenzie Jeff Cranor will be working on this. Get a case started with Clognify. Equipment - No Equipment No Comments Details - No Detail Items EFTA00117597