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Page 1 of 2 Time Warner Cables ENJOY TWC BETTER Now upgraded services are installed at your convenience with a 1-hour appointment window. Access over 450.000 free TWC WiFis hotspots nationwide. Use our WiFi Finder app wherever you are. Watch Live TV at home or on-the-go with our free TWC TV° app. Now available for TV customers on PC. i0S. Android. Xbox One/360. Kindle Fire and Roku. Customer service Call usanytime1-212.358.0900 Visit us at twccom Due date Feb 22.2016 Service period 02/07 - 03/06 Service address Jeffrey Edwards Account PhoiaMI 301E 66th St Apt 11j New York NY10065-6217 Amount due $201.09 Previous balance & payments Balance last statement Payments received as of Feb1.2016 194.68 -194.68 Current month Monthly services Taxes. fees & surcharges 178.72 22.37 Total due by AUTOPAY $201.09 fp Time Warner Cable 4161 KISSENA BLVD FLUSHING NY 113553189 8150 1000 NO RP 01 02022016 NNIANNIOIN 01 999542 JEFFREY EDWARDS 9E 71ST ST NEW YORK. NY 1OO2141O2 Payment duedate Feb 22. 2016 Account number 9165seendoselhascoupcnnAhms payment Total amount due $201.09 Amount enclosed AUTOPAY You are an AUTOPAY customer. Thank you! Auto Bank Payment Will Be Made 02/22/16 815010005234307500201095 EFTA00307759 8150 1000 NO RP 01 02022016 NNNNINNNN 01 999542 Jeffrey Edwards Total due b AUTOPAY: 201.09 tatement ate: e Page 2 o12 Time Warner Cable Previous balance Balance last statement 194.68 Total previous balance 194.68 continued from previous column Total taxes. fees& surcharges 22.37 To calculate sales tax 25.97%ot the charge for Phone service Is for interstate/international aciNtty. Total due by AUTOPAY $201.09 01/23 Payments Credit Card Payment -194.68 Total payments -194.68 Reach us at your convenience Monthly services 02/07.03/06 Extreme Triple 139.99 In person Starter TV $1227. Package Allocation 101. Standard 43 W 23" "St , New York, NY 10010 1360 3f° Ave. New York. NY 100/5 TV $27.68. Voicemall $2.27. Phone Activate $0.00. Monday- Friday 8am - 7pm Monday - Friday Sam 7pm Home Phone National $22.94. Variety Pass $5.40. Saturday Sam 5pm Saturday 8am - 5pm Extreme Internet $34.42 Sunday llam 6Pm Sunday llam - 6Pm Service Discount -35.00 Showtime 15.99 On twc.coin Starz 15.99 Visit twC.coriVaCCount to pay your bill Online, view FAQs/self help Options and Set-Top Box & Remote 11.75 chat with a live agent. Just have your customer code above on hand. Internet Modem Lease 10.00 Home WIF1 0.00 Through your mobile device With our free My TWC' app. Ultimate 200 Upgrade 20.00 Total monthly services 178.72 Over the phone Call us anytime at 1-212-358-0900 and simply say 'pay my lalr to pay your bill for free or you Call speak to someone lye with any questions about your bill. Taxes, fees & surcharges Franchise Fee 5.75 Federal Universal Service Fund 1.15 State And Local Sales Tax 271 State Telecom Excise Tax 0.70 Local Telecom Excise Tax 0.48 Regulatory Recovery Fee 050 E-911 Fee 1.00 Basic TV tier (Starter TV) is $22.75 Mctd 186e 0.16 Public Access Fee 1.15 TV equipment charges (be fore discount &wiper device): Set-Top Box 51175: CableCARD 32.50: Digital Adapter $325 State Universal Service Fund 0.02 Broadcast TV and Sports Programming 8.75 Surcharges continued on next column Pay online Go green with online bill payment Sign up at liwc.corrlaccount Have your account number and customer code ready. found on the top of this page. Pay by phone Make a credit card payment free of charge using our automated payment option at 1-866-899-7737 simply say 'pay my air. Use your Visa. MasterCard. Discover or American Express card. Customer Information Experiencing technical Issues with dosed captioning? Call1-8006922253. email cioseocapoondotwcaoietom or rax 7.677-430-1386. Address written complaints to W.Wesseknan. Legal. 13820 Sunnse Valley Dr.. Herndon. VA 20171. anal [email protected], or lax 1.704697.4935. To follow up on a written submission only, call 1.877.27&7432 II your Check IS retailed. you expressly authorize your bank account to be electronically debited for the amount of the check plus any applicable fees. The use of a check for payment is your acknowledgment and acceptance of this policy and its terms and conditions. To view the call detail for your Home Phone calls, go to twc.com/account For NYC DoITT - Cable TV Complaint 2 MotroToch Cantor, 4th Floor, Brooklyn, NY11201 Phone 311ar nycgovicorriplaint For Information on any upcoming programming changes please consult the Legal Notices published in the New Yolk Dally News on thc1144 anc13441 Wednesday each month and on twc.com w s4 trec.cornkoreers for career opportunitk-sot Tone Warner Cable TWC imposes surcharges to rocovor costs of complying with its governmental obligations Unresolved inquiries: NYS Public Service Comnission Phone1-800-3423377 Your FCC Community Code Is NY 0234 EFTA00307760