From: "Natalia Molotkova"

From: "Natalia Molotkova" To: ' Subject: Ticket Rec. Loc#VGLODW [Incident: 160622-000080] Date: Tue, 21 Jun 2016 21:58:34 +0000 To: Subject: Ticket Rec. Loc#VGLODW From: Natalia Molotkova Sent: 06/21/2016 05:58 PM Should I make change on Virgin portion or wait? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 04:45 PM ah got it! ok..will find out. On Jun 21, 2016, at 4:43 PM, Natalia Molotkova • > wrote: From: Natalia Molotkova Sent: 06/21/2016 04:43 PM The reason why I asked about bags, if she has bags to check in, we will have to make enough time for her in Miami to get bags and check in with Virgin. Regards, Natalia (Natasha) Molotkova EFTA00323219 Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 04:36 PM fantastic...that should work. let me ask her about checking bag or carrying on.. .I would think carrying on.. I' m still waiting for her to reply back that this trip works for her...hold this for now please... On Jun 21, 2016, at 4:25 PM, Natalia Molotkova > wrote: From: Natalia Molotkova Sent: 06/21/2016 04:25 PM We can change her Virgin flights to VS 5 25JUN LHR MIA 10013 530P VS 6 30JUN MIA LHR 930P 1110A Wil be $686.40 additional collection. Will she have a bags to check in? Or just carry on? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST EFTA00323220 From: Sent: 06/21/2016 04:24 PM thanks On Jun 21, 2016, at 4:20 PM, Natalia Molotkova > wrote: From: Natalia Molotkova Sent: 06/21/2016 04:20 PM Sure, checking... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 04:18 PM HI Natasha., can you look in to changing this ticket to go from London to Miami on Sat. June 25th (instead of NY) and back home on June 30th from Miami....She will also need a ticket from STT to Miami on the 30th as well, but maybe this is a separate ticket altogether..? (She will be flying on Jeffrey s private plane to STT on Monday June 27) Or maybe it is not cost effective to do this at all with this existing ticket due to it being Virgin Atlantic, but instead, purchase a whole new ticket for this kind of trip? Can you please check it out and let me know what is best? On Jun 21, 2016, at 11:10AM, Natalia Molotkova > wrote: From: Natalia Molotkova Sent: 06/21/2016 11:15 AM EFTA00323221 Thank you!! Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 11:12AM ok.1 will continue to reach out to Margherita for new dates before tomorrow! On Jun 21, 2016, at 11:10AM, Natalia Molotkova > wrote: From: Natalia Molotkova Sent: 06/21/2016 11:10AM Yes, it is true: REPRICING AND REISSUE MUST BE COMPLETED AT THE SAME TIME THE RESERVATION IS CHANGED - - - - - - - - - - - - - - - - - - - - - - - - - - Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 11:06AM thanks On Jun 21, 2016, at 11:03 AM, Natalia Molotkova > wrote: EFTA00323222 From: Natalia Molotkova Sent: 06/21/2016 11:03 AM Let me double check.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 10:45 AM Natasha...Margherita will not be able to make her trip to NY tomorrow.. due to Virgin Atlantic rules, is it true we must re ticket at the time we cancel the trip in order to use the money spent? (I know we will need to change this ticket I just don' t have dates from her yet. this will be the 2nd time we change her ticket. The agent I used to change the ticket the first time gave me this rule..you were on holiday)...can you confirm this VA rule is correct? Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at © 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). 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