From: Lesley Groff

From: Lesley Groff To: Amex Centurian Travel < Subject: Re: Ticket for Yulia [Email Ref: 160210-000403] Date: Tue, 09 Feb 2016 20:32:43 +0000 yes On Feb 9, 2016, at 3:13 PM, Natalia Molotkova < wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY. PLEASE DO NOT REPLY BELOW THIS LINE CCenturion Banner Response (Natalia Molotkova) 02/09/2016 03:13 PM Sorry, I know, this email system can be very.confusing!!! But we got each others back. Regards, Manager Hours: Monday through Friday 9:00am to : pm Customer 02/09/2016 03:12 PM yes! for sure issue the 6:15pm fligh AA#2421 (sorry if in my original email about the flight the the info didn't come over? not sure...i could see it on my screen but I am thinking it did not mail to you from my phone? But you figured it out!) Response (Natalia Molotkova) 02/09/2016 03:03 PM You got it' " tkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to : pm Customer ) 02/09/2016 02:54 PM Yes!! Perfect. I got the ticket. Thank you!! Sent from my iPhone Response (Natalia Molotkova) 02/09/2016 02:36 PM 1 AA 2421 11FEB STT MIA 0615P 0819P 1 AA 2498 11FEB MIA IAH 0954P 1158P TOTAL FARE - USD 429.36 Non refundabel coach with $2l 9 Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to : pm Customer 02/09/2016 02:33 PM No. Needs to be later. Sent you a flight departing around 6:15 Sent from my iPhone Response (Natalia Molotkova) 02/09/2016 02:19 PM • 9 • va Centurion Relationship Hours: Monday through Friday : am o : pm EFTA00329285 Customer 02/09/2016 02:15 PM Glad I asked. Jeffrey wants Julia on this flight! Please book. Thanks Sent from my iPhoneSent from my iPhone image File Attachment IMG_0802.PNG, 429630 bytes, Added to incident Privacy Statement I Visit the Centurion Card webdte To learn more about e-mail security or report a suspicious e-mail, please visit us at arnericanexpress.comlphishing. O2016 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases. Concierge Company will provide you with certain information about the service providerts) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to ad on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Us& click here: srt ttp:llmaps.google.conVhelpiterrns maps.html). For "Map Legal Notices" click here: srt ttryfivnwe.maps.gogle.comMelpllegalnotices maps.htmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit vAvw.americanexpress.conVtraveltemis California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 Rof#160210-000403 <IMG_0802.PNG> EFTA00329286