From: Lesley Groff

From: Lesley Groff To: Amex Centurian Travel Subject: Re: Year End Review [Email Ref: Date: Wed, 03 Feb 2016 18:57:45 +0000 1 yes, I think it best ...I can always relay something to him or give him any questions I may not know the answer to...but lets start with me...do you want to talk now? On Feb 3, 2016, at 1:55 PM, Natalia Molotkova < wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE !Centurion Banner Response (Natalia Molotkova) 02/03/2016 01:55 PM No, it is not a survey, just small chat about my service, I can talk to you, if he wish, due to I think you know everything about his account. It is like a feed back chat. Regards, Natalia Molotkova assaiismiss ours: 9:00am to 5:30pm EST Customer 02/03/2016 01:54 PM HI Natasha...is this a survey you would like him to take? I have a feeling he will want me to participate on his behalf... Response (Natalia Molotkova) 02/03/2016 01:45 PM ear Lesley, het oil rho e this m finds Wal well!!! , n cl you e tel . d- eQ foLeretat r h eig gerittiliiriontlibifisallips eXer!'ence Tneto toe glliri ei n ogt of stanceanIx}ma l minutes'for me to act:I.:out i n i d bac rom you. ass} vi it icA e 1 nics2uo llo. Tit i stern° 14. t 'd rather talk torou, ue to or of time I am wo ng direct y wt you andyou ow a out s account, I wi e more _enhappy to get some ease let me Know when is the best day and time to do that. ank you so much!! Regards, Natalia. Molotkova ours: on ay through Friday 9:00am to 5:30pm EST EFTA00329788 Privacy Statement I Visit the Centurion Card website To ream more about e-mail security or report a suspicious e-mail, please visit us at 2016 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided 'AS IS,' without any express or implied warranties. Portions of this content are provided by Gayot@ and may not be used without written rmission. Used hereunder by license. For Google "Maps Terms of Use" clicic here: . For "Map Legal Notices" click here: 1. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales tar ets or other oafs. and ma also provide incentives to our travel counselors. For more information please visit California CST#1022318, Washington UE0600-469-694, Iowa TA#002, Nevada NV/12001.0126 EFTA00329789