From: Lesley Groff

From: Lesley Groff To: Spa PNY Subject: Re: Peninsula Spa Date: Tue, 15 Dec 2015 17:58:56 +0000 WE picked up our Gift Card and it is in the WRONG amount...we need the card to be for $3000 and it states $2000. I called to confirm the new amount and filled out a new form and sent it via email to you...we picked up the GC and it is wrong...we need this corrected ASAP!! I keep calling and no one is picking up the phone in the spa...Can someone please call and help me get this corrected. 212 750 9895 Thanks, On Dec 14. 2015. at 1:21 PM, Spa PNY < > wrote: Thank you for your recent inquiry to The Peninsula New York Spa. As per our conversation, enclosed you will find our Gift Certificate authorization form. On the gift certificate form you will find sections for the treatment name or you may choose to purchase a monetary value. You may also include the 4.5% sales tax as well as gratuity so that the entire spa experience is covered by the gift certificate. For any further information or to reserve your spa treatments please feel free to contact any of our Spa reservation specialists at (212) 903-3910. We look forward to welcoming you soon I Best Regards, Neydi <image001.jpg> Spa Reservations, The Peninsula Spa 700 Fifth t New York. NY 10019. USA <image002.jpg> <image003.png> <image004.png> <image005.jpg> <image006.png> <image007.jpg> SnowPage is back again this winter with a designer makeover by luxury toy collective Papinee, with "Golden Tickets" to win the ultimate Peninsula experience and proceeds being donated to Make-A-Wish® Metro New York. Click here to go behind the scenes of how our holiday ambassador comes to life, and visit our festive mini-site for more details! #SnowPage #PenMoments HONG KONG • SHANGHAI • BEIJING • TOKYO • NEW YORK • CHICAGO • BEVERLY HILLS • PARIS • BANGKOK • MANILA The Peninsula Hotels The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance of the contents of this information is strictly prohibited and may be unlawful. The Hongkong and Shanghai Hotels. Limited or any of its subsidiaries shall not be liable for the proper and complete transmission of the information contained in this communication or for any delay in its receipt. EFTA00333470 Mail Master Data Privacy and Security Policy The Hongkong and Shanghai Hotels, Limited <Gift Card Form.pdf> EFTA00333471