From: Raja FOURA

From: Raja FOURA To: Cc: Subject: RE: Urgent guest change request Date: Fri, 05 Jun 2015 16:23:28 +0000 Wine-Images: image001.jpg; image012jpg; image013jpg; image014jpg; image015jpg; image016.jpg; image017jpg; image020.png; image021jpg; image002.png; image003jpg Dear Luanne, I acknowledge receipt your email and I am pleased to confirm the amendment of Mr. Epstein hooking as per the changes you brought to the initial reservation: Ref. Booking Guest Name Dates and length of stay Room category and Rate I still and remain at your entire disposal. Best regards. Raja Foura Service des Reservations 86861509 / 86861546 Mr. Jeffrey Epstein From June the 11th to 13th , 2015( instead of June the 06th 01 Agdal Executive Suite at 11 500 MAD per night 01 Park Deluxe Room at 5 600 MAD per night Tel : cDescription : cid:imageoot.jpg0totD09973.E616Bizto Meilleurs hotels dans le monde 2015 I Conde Nast Traveler Gold list I Best hotels in the World 2015 Regardez nos videos : De Suivez-nous sur : Inscrivez-vous a notre Newsletter gratuite : Description EFTA00346838 De : TLS ARM Group [mono: Envoye : vendredi 5 juin 2015 15:56 A : Reservations MAMOUNIA Objet : RE: Urgent guest change request Dear Raja Foura, Thank you so much for you making this exception I would love to modify in my system, however it tells me I am unable to do so because we are in penalty. Can I trouble you to do it on your side please? I would be very grateful. With sincere thanks LuAnne McNamara From: Reservations MAMOUNIA [mailta:U Sent: Friday, June 05, 2015 7:58 AM To: TLS ARM Grou Cc: Subject: RE: Urgent guest change request Dear Mrs. Luanne, We would like to thank you for your email. Kindly be informed that we will allow , exceptionally , the amendment of Mr. Epstein bookings (86861509 / 86861546 ) to June the nth for 02 nights stay instead of June the 06th. Please proceed to the amendment from your system. Still and remain at your entire disposal. EFTA00346839 Øking forward to hearing back from you. Raja Foura Service des Réservations Tél : _ Description : cid:iinageooi.jpgeofflo9973.E616B14o Meilleurs hôtels dans le inonde 2015 I Condé Nast Traveler Gold I ist I Best hotels in the World 2015 Regardez nos vidéos : De Suivez-nous sur : Inscrivez-vous å notre Newsletter gratuite : Jadet liejDescriptionl EFTA00346840 De : TLS ARM Group linalltrEi 1 Envoye : vendredl S juln 2015 14:29 A : Reservations MAMOUNIA Cc : Objet : Urgent guest change request Good Afternoon Mr. Ennassiri I just spoke with one of your representatives in room reservations who could not authorize a change without penalty. Mr. Jeffrey Epstein is scheduled to arrive June 6 for 2 nites, and at the last minute has had to change his plans. He is holding 2 moms under confirmation # 86861509 and 86861546. We ask for your kind consideration to modify these reservations to arrive June II for 2nites. Please let us know at your earliest convenience if you will be able to honor this modification. Kind regards, LuAnne McNamara-Associate Relationship Manager American Express Centurion Services 20022 N. 31st Ave. MC 08-03-55 Phoenix AZ 85027 877 877 0987 x 26081 American Express made the following annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant Ic Ce courtier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilegies. Si vous pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toutc piece jointe est interdite. Si vous avez melt cette communication par erreur, veuillez nous en aviser par courrier et detruire immediatement le courrier et les pieces jointes. Merci. American Express made the following annotations EFTA00346841 "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant le Ce courrier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilegies. Si vous pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toutc piece jointe est interdite. Si vous avez Ito cette communication par effeur, veuillez nous en aviser par courrier et detruire immediatement le courrier et les pieces jointes. Merci. EFTA00346842