DS9 Document EFTA00357824

From: To: Consumer Travel Network Support < Subject: Re: Please call asap. Re to CHARLES Htl in BOSTON [Email Ref: 141129-000024] Date: Fri, 28 Nov 2014 19:14:26 +0000 ok, thanks. On Nov 28, 2014, at 2:12 PM, Consumer Travel Network Support wrote: DO NOT REPLY BELOW THIS LINE Response Travel Team) 11/28/2014 02:12 PM Hey I just looked at the notes and apparently you called once in Sep, and then again in Oct . By our rules we have to keep the original record so I kept the oldest one . The record locator is MPWFID. I have just cancelled the other locator (EWQUMU). I will send a email again with the actual valid locator to use . Thank You again for responding back. I left you some messages at office but you can ignore now. Have a nice weekend. Jermaine. Sincerely, Your Centurion Travel Services Team Two Hours of Operations 08:00am-08:00pm M-F and 09:OOam-05:30pm Sat-Sun. If ou need immediate assistance outside of these hours of operations, please call 1-877-877-0987, prompt "1' for the next Centurion Travel Consultant. Customer 11/28/2014 01:50 PM Jermaine! an you please confirm back to me that you cancel one of the sets of reservations! and let me know which reservations I am keeping! send me the record locators again so I have and can pass along to Jeffrey! thanks gri Nov 2R 2014 at 12.52 PM Consumer Tr el Network Support wrote: Customer (= ) 11/28/2014 01:42 PM That is a duplicate reservation! No one made more reservations! Please DO CANCEL one boston suite and one deluxe room! We only need one set for Jeffrey Nov. 30th (check out Dec. 1)!! thank you! avel Network Support wrote: Response (Centurion Travel Team) 11/28/2014 12:52 PM Thank You for responding. I will be awaiting your answer. Jermaine. Sincerely, Your Centurion Travel Services Team Two EFTA00357824 Hours of Operations 08:OOam-08:OOpm M-F and 09:OOam-05:30pm Sat-Sun. If you need immediate assistance outside of these hours of operations, please call 1-877-877-0987, prompt "1' for the next Centurion Travel Consultant. Customer 11/28/2014 12:28 PM HI Jermaine an t an c you or us message...Let me double check with Jeffrey how many rooms he needs. I know I only booked one Boston suite and one deluxe room...but let me find out if another assistant may have booked more rooms...will get back to you ASAM r welroNtee: Support twork Response (Centurion Travel Team) 11/28/2014 12:20 PM Good Morning. This is Team 2 in Jacksonville , FI for American Express Centurion Travel. We need to verify Mr. Epstein reservations for the Charles Hotel this Sunday, Nov 30th. I need to inform you that The Charles Hotel currently has 2 different Reservations requesting 2 rooms in each reservation. This means they have a total of 4 rooms confirmed. The Charles is calling to vefify if this is correct or if there is an error . I need for someone to confirm with us how many rooms are E uppose to be reserved under Mr. Epstein's name. The 2 locators we have right now are MPWFID, and WCPUMU. Thank you in advance. Jermaine. Sincerely, Your Centurion Travel Services Team Two Hours of Operations 08:OOam-08:OOpm M-F and 09:00am-05:30pm Sat-Sun. If you need immediate assistance outside of these hours of operations, please call 1-877-877-0987, prompt "1' for the next Centurion Travel Consultant. American Express made the following annotations on 2014-11-28 14:12:24 "This message and any attachments are solely for the intended recipient and may contain confidentiel or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information induded in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete Mis message and any attachments. Please do not respond to this email with personal identifiable information. If you need to provide personal identifiable information, you may contact us via our Secure Message Center by clicking on the following link: Thank you." American Express a ajouté le commentaire suivant le 2014-11-28 14:12:24 "Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Veuillez ne pas répondre à cet email avec l'information identifiable personnelle. Si vous devez fournir des informations identifiables personnelles, vous pouvez nous contacter par l'intermédiaire de notre centre bloqué de message en cliquant sur sur le lien suivant Merci." EFTA00357825