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From: '1 To: '1 on behalf of "The Charles Hotel" Subject: The Charles Hotel: Thank You for Visiting! Date: Sun, 17 Apr 2011 12:01:34 +0000 ;2, ;`,,,'The Charles Hotel To: Jeffrey Epstein From: The Charles Hotel Re: Thank You For Staying With Us Thank you for visiting The Charles Hotel. Our goal is to exceed your expectations at every opportunity. I would appreciate learning of any staff member who provided you with exemplary service during your stay or of anything we could have done to improve your experience or can do to enhance any future visits. Your comments are very important to us so we have provided an Online Comment Card to make it easy for you to share your feedback. Please take just a few moments to tell us about your stay. We look forward to welcoming you back to The Charles. Sincerely, yr Alex Attia General Manager THE CHARLES HOTEL • HARVARD SQUARE • ONE BENNETT STREET • CAMBRIDGE, MA 02138 EFTA00435048