From: Lesley Groff <MMS

From: Lesley Groff <MMS To: Bella Klein <a Subject: Fwd: 21-22JUN Date: Wed, 21 Jun 2017 17:48:02 +0000 FYI...for your record koeping! I3egin forwarded message: From: "Centurion Support <centurionso ~ lap> Subject: 21-22JUN Date: June 21, 2017 at 1:44:52 PM EDT To: Reply-To: "Centurion Support" <oenturinnsigport@canturioasom> is)JS Centurion Banner Lesley. As per my voice mail here is the email information on the ticket for traveling from St Thomas to New York. Men to Moscow. As we discuseed this morning we booked on the Delta flight (rom St Thomas to JFK today. 21 JUN at 155pm. Issued as a new ticket tor $439.26 non-refundable. The American Airlines flight was issued on a ticket controlled by Aeroflot as she departed out of Moscow back on 17 June with Aeroflot. Originally it appeared as if we oould exchange out the ticket confirmed from a roundtrip fare of $1394.42 to delete the American Airlines flight at a new fare of $954.36 with a fare deaease of $440.06. Unfortunately Aeroflot has advised we cannot exchange out the ticket due to the mies to a lower fare. Aeroflot has advised due to the involuntary schedule change with the flight delay on American Airlines we can refund the remaining portion of the existing ticket and issue a new one way ticket for to travel tomorrow. 22 June. Again the original ticket was issued roundtnp at 51394.42. The approximate oost of the flight used on 17 June is about $271.00. Aeroflot wilt refund the differente on the unused portion of the ticket - approximately $1123.00. We have issued the new one way ticket lor at a non-refundable fare of $982.10. She is all ticketed and set now. You should have received the updated itinerary. Sincerely. Jennifer Martin From Centurion Support on behalf of your Relationship Manager Natalia Molotkova ro loam maa abt« o.rnaél loon/ repon a suspcious O.mail. *oio visa us al .• 4)20I5Amorican Express AI %hts resonod American Express uses 3rd party conelerao som°, providers verso am rot *athenea Moet eo tonaal ol Ampooan Eipress X9 )W a.lanowledep trial ~priori Eatess is n no viay rosponslab or baak* tor Inc actionsol Me serocopreader and Me ank). rome./ Iw any claims retairg to servces u proeixts proaded by Me %enne:* eronder ås *ganst the sonsee vomeer and not fl anst Amenean Express. You ere reeponebb fc, (uw ovechmee. 0009 ~reet, oma« lees ),*, authenze We reten. Ina n9N Mooie prilla en/ Veletente dale lor Servein puICOYM [d."., America n Express ® EFTA00454947