From: Samantha S Lucero

From: Samantha S Lucero To: =cl Subject: RE: Locator RUREWK Date: Wed, 11 Oct 2017 20:33:32 +0000 Inline-Images: image00 Ljpg No worries I will take care of it. Have a great evening Samantha S Lucero/ Associate Relationship Manager American Express Travel & Lifestyle Services Office hours: Tuesday - Saturday 7:00am to 3:30pm EST From: =[mailto Sent: Wednesday, October 11, 2017 4:31 PM To: Samantha S Lucero Subject: Re: Ok on all. Thank you! Locator RUREWK On another note, Jeffrey wants return to be Nov 26 not Nov 25th. He changed his mind.! Can you void and reissue the return parts? Sony! Sent from my iPhone EFTA00460727 On Oct 11, 2017, at 4:27 PM, Samantha S Lucero < wrote: I was able to cancel the Car service in Geneva at no cost. The rail ticket I also was able to cancel for a penalty of 20EUR + 7% of the total for admin fees, the refund will be posted on the Amex card within 5 business days. The Airline ticket is nonrefundable the fare rules state that if not used there is no credit or refund offered. Samantha Samantha S Lucero/ Associate Relationship Manager American Express Travel & Lifestyle Services Office hours: Tuesday - Saturday 7:00am to 3:30pm EST <image001.jpg> American Express made the following annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant le Ce courrier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilegies. Si vous n'etes pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piece jointe est interdite. Si vous avez recu cette communication par erreur, veuillez nous en aviser par courrier et detruire immediatement le courrier et les pieces jointes. Merci. EFTA00460728 American Express made the following annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant le Ce courrier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilegies. Si vous n'etes pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piece jointe est interdite. Si vous avez recu cette communication par erreur, veuillez nous en aviser par courrier et detruire immediatement le courrier et les pieces jointes. Merci. EFTA00460729