From: Lesley Groff

From: Lesley Groff To: Apple Contact Cc: Rich Kahn >, merwin dela cruz < Subject: Re: Attn: Martin- Your order is on its way. Date: Mon, 17 Dec 2018 23:19:17 +0000 super! thank you. On Dec 17, 2018, at 6:15 PM, Martin O'Brien, Apple Business UES < > wrote: Hi Lesley & Merwin- Hope you're both well! I've requested a return label from our support team. Any items ordered and shipped via the business channel must be shipped back to our warehouse. Once I receive the label, I will forward it to you with instructions on returning the watch. Anything else, please let me know! Best Wishes, Martin O'Brien Business Expert Apple Upper East Side www.apple.comketailiuppereastside Office Hours: M-F, 9am-5pm On Dec 13, 2018, at 2:44 PM, Lesley Groff > wrote: Hi Martin...we need to return the watch for Emma Rod Larsen...she is a recipient in London and I placed the watch order for her on the UK website. Our man, Merwin tried to return today but was not able to. Can you help? Lesley Begin forwarded message: From: Merwin Dela cruz < Subject: Re: Your order is on its way. Date: December 13, 2018 at 2:37:58 PM EST To: Lesley Groff Hi Les, The store will not take the watch back. It has to return to sender. Thanks On Dec 12, 2018, at 11:13 AM, Lesley Groff < > wrote: EFTA00488077 Begin forwarded message: From: Apple Store <shipment notification retail business [email protected]> Subject: Your order is on its way. Date: December 6, 2018 at 12:32:23 AM EST To: Cc: Shipping Notification Order number: 2842672837 Bill to: HBRK ASSOCIATES INC HBRK ASSOCIATES INC 575 LEXINGTON AVE FL 4 NEW YORK NY 10022-6146 USA Ship Date: Dec 06, 2018 Shipping Method: Standard Shipping Delivery Reference Number: 8595072891 Apple Retail for Business Date ordered: December 04, 2018 Ship to: Emma Rod Larsen HBRK ASSOCIATES INC c/o Jeffrey Epstein 9 East 71st Street NEW YORK NY 10021-4102 USA Carrier Tracking Number : 12A437506720439070 Visit Order Status to view your order details. Product / Description Apple Watch Series 4 CPS + Cellular, 40mm Space Gray Aluminum Case with Black Sport Band MTUG2LL/A Quantity If you have any questions concerning your order, please contact your Business Team. Apple, Upper East Side 940 Madison Avenue EFTA00488078 New York. New York 10021 Frequently Asked Questions What if I will not be available to receive my shipment? Most of our shipments contain valuable items, so our carriers are required to obtain a signature upon delivery. However, orders delivered by Postal Service do not require a signature. If you are unable to sign for delivery, the carrier will leave a calling card. You can then contact the carrier directly to schedule a new delivery appointment or alternatively amend your delivery address. For more information about Apple's delivery options, visit online Help. How do I track my shipment? Visit online Order Status to view the most up-to-date status of your order. If you ordered multiple items, you may receive separate shipments with no additional shipping charges. For more information about shipping or returns, please visit online Help. You can also contact your Business Team with any questions. Copyright RJ 2018 Apple Inc. All rights reserved. Terms of Use I Privacy Policy I Sales and Refunds EFTA00488079