DS9 Document EFTA00523629

13 American Express Fraud Operations P.O. Box 981541 El Paso, TX 79998 www.americanexpress.com June 04, 2012 9 E 71st Street New York. NY 10021-4102 Account Ending In: 11021 Dear 'Thank you for making us aware of the unauthorized charge(s) on your American Express account. We are crediting your account for 817,584.02. This credit will appear on an upcoming statement. We always aggressively pursue the arrest and prosecution of any individual(s) that have made unauthorized charges. If we need additional information from you we will contact you before 08/10/2012 or you may consider this case dosed. Due to the fraudulent activity on your account, the account number referenced abo • • • • 8 invalidated. If you require a new card, please call our Card Replacement Unit at l- at your earliest convenience. To avoid interruption for any recurring charge(s), such as wireless phone providers, you should advise the service establishment(s) of your new account number. 0 mc-• Any interest charges and/or miscellaneous fees that may have been billed to your account as a result of the fraudulent charges will be credited accordingly. 8 The credit adjustments above reflect all fraudulent charges billed to your account. Any merchant t; 0 credits that were received towards the fraudulent charges will be debited in order to avoid duplicate credits. Any debits would appear on an upcoming statement We regret any inconvenience you may have experienced. Thank you for the opportunity to assist in this matter. Sincerely, R Hopkins Fraud Services Dispute Reference Number. MG80737 iii IGII II II I iii IVIII II The issuer or this ca d is Arne can Express Centurion Bank I IIIIi II %40.4 IND 101E FROP RB4401A MG80737 TRMUNFR 10001001 N EFTA00523629