From: Apple Store Upper East Side <donotreplygapple.com>

From: Apple Store Upper East Side <donotreplygapple.com> lb: Subject: Your Apple Store Work Authorization Date: Thu, 14 Jul 2016 15:55:20 +0000 Thank you for visiting the Apple Store. Below is a copy of your service record. Apple Store Upper East Side 14 Jul-16 646-343-2700 Genius Bar Work Authorization Repair No: R201 723776 Customer Information Product Information Karyna Shuliak Warranty Status: Out of warranty(OW) USA Model: (PHONE 6 Date of Purchase: 06- an-15 Serial No: Problem Description/Diagnosis Issue: Customer states that their display is slightly cracked Steps to Reproduce: - technician checked for backup - visually verified the cracked display Cosmetic Condition: Multiple cracks throughout the display and the enclosure is slightly bent Proposed Resolution: Replace the display in store for $109 plus tax, customer has a recent back up Employee 973562332 Repair Estimate Item Number Description 661-00142 Display Assembly, Silver, iPhone 6 Total (Tax not included) Price Amount Due Customer KBB $ 109.00 $ 109.00 $ 109.00 $ 109.00 EFTA00533196 By signing below, I agree that: • the Repair Terms and Conditions on the reverse side of this page will apply to the service of the product identified above; • Apple is not responsible for any loss, corruption, or breach of the data on my product during service; and • as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service • goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods Repair Terms and Conditions and be found at lupport/terms/repairketailservice htmi. EFTA00533197