From: Houzz <shonghouzz.com>

From: Houzz <shonghouzz.com> To: Subject: Your Houzz Order is On the Way! (Order #1539-7818-6122-6319) Date: Fri, 15 Jul 2016 21:36:17 +0000 i 1,Houzz Logo Hi karishulia, Your Houzz order has shipped and is on the way. Please save this email for reference. If you have any questions please visit http://support.houzz.com Thank you, The Houzz Team Order Date: 07/13/2016 Shipping Service: FedEx Ground Tracking Number: 783593005980 Order 1539-7818-6122-6319 Delivered by Jul 17 -Aug 1 +1 646-243-8517 Price Qty Subtotal Lei High Back Executive Swivel Office Chair $238.86 1 $238.86 With Synchro-Tilt Mechanism, White Product SKU: BT-9895H-6-WH-GG Sold by: Pot Racks Plus+ Subtotal $238.86 Shipping $20.00 Tax $0.00 Total $258.86 YOUR ORDER IS ON ITS WAY View Order Status Shipped To: 358 El Brillo Way Palm Beach, FL 33480 United States EFTA00533247 Have a question? Visit http://support.houzz.com Need help? Call us at 1-800-368-4268 (Mon-Fri, 5am-7pm PT) Return Policy: We take great pride in 100% customer satisfaction. If for any reason, you're not satisfied with your purchase. we've outlined the following guidelines to help make your return a smooth and seamless experience: You may return your unused item in its original condition and packaging within 30 days of receipt. Please request a return by clicking on the "Return Item" button for your order on https://www.houzz.com/browseOrders. Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs. Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all retum shipments and provide Houzz Support with the shipment tracking number. Buyer remorse restocking fees will be 25% and customer will be responsible for return freight. A restocking fee may apply when returning this product. Damage Policy: All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely. If you receive a damaged item. Houzz will assist you in receiving a replacement or refund as quickly as possible - at no cost to you. Should you observe significant damage to the outer packaging, please reject the shipment and have the carrier return it. If there is minor damage to the packaging, please indicate as such when you sign for the shipment. In the unlikely event that you find your product to be damaged upon opening it please notify Houzz Support at http://support.houzz.com Please notify Houzz Support of any damages on the product or packaging within 5 days of receipt Your Orders I Your Messages I Houzz Support 2016 Houzz Inc. I Privacy Policy EFTA00533248