From: Karyna Shuliak

From: Karyna Shuliak To: Daphne Wallace <I Cc: Richard Kahn Subject: Re: FedEx Tracking #784959179954 Date: Mon, 04 Feb 2019 17:22:12 +0000 Hi Daphne, Yes, it is here in Palm Beach. Will bring it with us to the island. Thank you, Karyna On Feb 4, 2019, at 12:25 PM, Daphne Wallace > wrote: Greetings Karyna, Did you come across what I am presuming would have been a small package/box when you were last in PB? The QualityBath order with the 2 volume controls is missing. It arrived, per the Fedex tracking number to the PB house on 1/17 at 12:33 pm local time. It was left at the front door, but Carluz says he did not receive it. The package would have been addressed to you since I used your account, so I do not know if he collected it, thinking is was for you and not my order. Kind regards, Daphne On Mon, Feb 4, 2019 at 11:13 AM Cashkim Bussue < Good morning All, > wrote: Upon my investigation into the FedEx package which should have arrived at the palm beach address on Thursday, January 17, 2019, at 12:33 pm. The FedEx representative indicated that the package was delivered on the said day, and to open a claim, the claim has to come from the sender of the package, not a third party. Also, it was a "no signature" required for the package which means, once a package passes the 10 days grace period is not a necessarily guaranteed for a refund. Additionally, any inquiry for a reimbursement typically has to come no one else but the sender. Please advise accordingly. Thanks. Regards, Cashkim. EFTA00552427