DS9 Document EFTA00552881

From: To: ' [=. I <I Subject: Re: Info. on frame order [#ICAI-168-66262] Date: Wed, 01 Aug 2012 20:10:36 +0000 Hello..the matte finish is just fine. Pls send me those if they are available now. Thanks On Aug 1, 2012, at 10:24 AM, Your Picture Frames > wrote: Hi=, I have not yet received a reply on the back orders for PO 10205. Do you just want to wait until end of August? If you are interested in the three imm's that are available in the same molding as selected but a painted matte surface please let me know. I will contact you this morning to check with you. Best Regards, Thank you, Corinne YourPictureFrames.com (Mon-Fri 9-5pm Pacific time) Ticket History Corinne Lee (Staff) Posted On: 26 July 2012 12:03 PM Hi =, Unfortunately, we have some bad news. Due to a manufacturer shortage, there are three frames you ordered which are on back order. The Blue Classic , the White Classic and the Walnut Classic frame are all expected to arrive at the end of August. The Angled wood frames in Walnut and Black 11x14 are available to ship at this time. <order 10205> I have the three frames in colors needed that are offered by a different manufacturer with the same molding in a matte finish. http://www.yourpictureframes.com/products/Simple-Walnut-Wood-Picture-Frame.html http: //www.yourpictu refra mes.com/p roducts Simple-Wood-Blue-Picture-Frame.htrnl http://www.yourpictureframes.com/products/Simple-Wood-White-Picture-Frame.html Please let us know if you would like to wait for the frames to be available or if you would rather choose another option. Thank you very much for your picture frame order. We are very sorry for any inconvenience this has caused you. Please let us know what you would like to do by replying back to this email or calling us at 1 (M-F 9am-5pm pacific) so we can help you in finding another frame or remove it from your order. Thank you very much for your business and sorry about the inconvenience! Thank you, Corinne EFTA00552881 Yo rPictureFrames.com 1 (Mon-Fri 9-5pm Pacific time) Ticket Details Ticket ID: KAI-168-66262 EFTA00552882