From: Richard Kahn

From: Richard Kahn To: "Jeffrey E." <[email protected]> Subject: Florida WiFi Date: Mon, 09 May 2016 20:56:36 +0000 not sure if Paris is 100% but i wanted to let you know that the Wifi in Florida house is down James could not fix over the phone today so Janusz is trying to get ETC to evaluate tomorrow am Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor New York, NY 10022 Begin forwarded message: From: Richard Kahn Subject: Re: WIFI Date: May 9, 2016 at 3:44:35 PM EDT To: James ce I personal enius < Cc: Janusz Banasiak ita ok thank you Janusz please have them come ASAP as JEE may show up this week thanks Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor On May 9, 2016, at 2:27 PM, james ce I personal genius < wrote: Hi Rich, EFTA00631626 I've spoken with Janusz. He's done all the easy stuff (rebooting the various network hardware, etc) to no avail. The next step is to plug a laptop into each network device from the modem down the line to figure out where the signal is blocked. It doesn't sound like his laptop is going to work for that. We should have ETC come out. I'll be happy to connect with them and give them any configuration details / passwords they may need. James Ce, your Personal Genius, http://personalgenius.us On May 9, 2016, at 9:37 AM, Richard Kahn > wrote: please try to work with James over phone initially today then if it cannot be solved then ETC thanks Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor New York, NY 10022 On May 9, 2016, at 9:32 AM, Janusz Banasiak > wrote: Hi Rich, we do not have Internet service in all houses.Comcast check a modem is working.There is problem with WiFi system.Schould let ETC work on it or James will be able to come over.advice Sent from my iPhone EFTA00631627