Case File
efta-efta00774818DOJ Data Set 9OtherFrom: Skype
Date
Unknown
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DOJ Data Set 9
Reference
efta-efta00774818
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1
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0
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Extracted Text (OCR)
Text extracted via OCR from the original document. May contain errors from the scanning process.
From: Skype
To: "jeevacation®gmail.com" <jeevacation®gmail.com>
Subject: Skype: your credit balance has expired
Date: Wed, 13 May 2009 07:52:57 +0000
THIS IS AN AUTOMATED MESSAGE, DO NOT REPLY
Hi there william murphy,
Unfortunately your Skype Credit balance has expired due to 180 days' inactivity on your
account. We sent you three reminder emails, but as we explained, this now means the balance
you had in your account has been cleared.
Below is the Skype Credit expiry policy, detailing why your balance expired.
=== What are the rules for Skype Credit expiry? ===
1. Skype Credit expires 180 days after your last credit purchase or action that used credit
eg calling phones, SMS message.
2. Each purchase, call or SMS message resets the expiry time to 180 days.
3. Unfortunately, if you don't use your remaining credit the balance will expire to comply
with normal business accounting rules.
4. You will receive reminder emails 30 days, 7 days and 72 hours before your credit expires.
Talk soon,
The people at Skype
== Getting help for Skype
While you cannot reply to this email, you can contact us through our Help section
for assistance. You can also visit our forums at
PROTECT YOUR PASSWORD
Skype staff will NEVER ask you for your password via email. The only places you
your password are when you sign into Skype or on our website if you want to buy
check your account. You will always sign in via a secure connection, and we ask
that the address in your browser begins exactly like this
also show a little padlock symbol to indicate the secure connection.
at
are asked for
something or
you to ensure
. It should
EFTA00774818
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