Case File
efta-efta01092081DOJ Data Set 9OtherEFTA01092081
Date
Unknown
Source
DOJ Data Set 9
Reference
efta-efta01092081
Pages
26
Persons
0
Integrity
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EFTA01092081
Agenda
•Team
•Background & Problem
•Solution
•Market
•Direction
•Financials & Summary
EFTA01092082
ChartWorks: Management Team
• Michael Zalis MD: founder, chairman of MAB, board
member
• Associate Professor, HMS, Interventional Radiology
MGH
• Director QPID Informatics MGH
• BA: Biophysics, U. Penn; MD: U. Virginia; Visiting
Prof, Stanford
• Mitchell Harris PhD: founder, chief scientist
• Chief Architect, QPID Informatics MGH
• BA: CS, Cornell; PhD: CS, U. Illinois, Champagne-
Urbana
• TBH:
• CFO
• VP Engineering
• VP Sales
EFTA01092083
Background & Market Opportunity
• Electronic Record (EHR): 1st Wave Digital
Infrastructure
• Key element: the health record data silo
• ACO model: promotes efficiency & quality as revenue
drivers
EFTA01092084
Background & Market Opportunity
• But for EHR users, hard to find "What I need to know
now"
• Problems with EHR systems:
• Primitive search
• Passive data
• Difficult navigation
• Leads to:
• Underutilization of information
• Error and inefficiency
EFTA01092085
Background & Market Opportunity
Clinicians seek:
•Better integration of
information into work
How?
•programmable,
conceptual search
•automation &
awareness
•improved navigation
EFTA01092086
ChartWorks Solution: QPID
• Enterprise health intelligence platform
• Decision support software for exception handling & screening
• Trainable based on input from user base
• Suite of department-specific configurations
• Consists of:
• EHR search engine, scalable library of HIPAA-compliant concept
queries
• programming system for app development
• Anonymous capture of user activity stimulated by information
presentation
• What distinguishes QPID:
• 'in the trench' clinical focus; configurable information retrieval; ease of
integration into workflow
• Business Model: initially software product; will evolve to data product
• Software product decreases cost and improves revenue for
customer
• Data capture valuable for benchmarking, L
~.,,preve,,,ei.t
• customers: hospitals and affiliated group practices (ACO's)
EFTA01092087
0
EFTA01092088
0
TR
ChartWorks Solution: QPID
Key Features:
Record
users'
Sq'OrrAted
MatAfic
search
`No-click'
navigatio
n
+ information retrieval
by concept
associations.
tap entire triR
9' (from notes to
codes)
dramatically
9 improve utility of
EHR
Improve
quality,
revenue, &
efficiency of
care
EFTA01092089
0
ChartWorks Solution: QPID
Testimonial:
"I've died and gone to QPID heaven.
serious...can I share this with my colleagues?"
C. Kotton MD, ID attending, MGH
"I consider QPID to be the Google of the
EHR"
J. Noga, CIO Partners Healthcare Inc.
+ dramatically
improve utility of
EHR
EFTA01092090
• Focus is clinical: workflow improvement, risk reduction
• Emergency: PMH overview for "don't miss" issues & meds
• Gastroenterology: Pre-procedure screening
• Anesthesia: O.R. and pre-sedation management
• Imaging: MRI safety, utilization management, procedure in-
take
• Additional Benefits: administrative efficiency & revenue gain
• Coding optimization
• Global QA/QI: palliative care, Imaging utilization, PQRI, MU
• QPIDTM data capture:
• Saved queries reflect what clinicians are thinking
• Action buttons on applications capture activity that reflects
• Value of information to user & patte
EFTA01092091
-rf
ChartWorks QPID t: ROI
• Clinical
• Palliative care: 3X screening MGH; $750K new revenue
2009
• Interventional Radiology MGH: 8X reduction in-take
time
• Imaging Utilization: 5% decrease un-necessary CT /
MRI
• Diabetes Management, MGH: 93+% accuracy; all MGH
OR's
• ED: 80-100+% PPV for PMH summaries; all ED
patients
• Administrative
• Coding optimization: 165% increase claim processing;
decrease claims receivable
• PQRS: 1st Q 2011: $200K revenu
,
• Data
• GI: 50% benchmark engagement; 10 practice
modification
EFTA01092092
IT or
: *origin
• Conceived in 2005, launched 2007 at MGH
• With partner, Mitchell Harris PhD
• Funded internally
• Grown virally, used by clinicians and administrators
• —40% engagement MGH, with version 1 product
• 2M clinical search requests per month
• 6,000 patients touched per day
• Generating revenue: —$300K FY 2011
• Strong financial commitment
• MGH admin: $ 2M investment over 3 years
EFTA01092093
c'
D
ChartWorks
Testimonial:
"QPID is AWESOME"
B. Monash MD, chief resident, med-peds
"I'm ready to buy the whole [QPID] car"
E. Mort MD, MGH Center for Quality and
Safety
"You all are clearly ahead on this"
J. Halamka, CIO HMS / BIDMC
+ dramatically
improve utility of
EHR
EFTA01092094
ChartWorks: Market
• Customer Categories by size:
• Integrated Delivery Networks (IDN's):
• Large hospitals (300+)
• Community based hospital
• Affiliated large group practice
• Identify initial customer targets based on:
• Size (clinical volume)
• Degree of EHR implementation
• Similarity of EHR platform
• Five key clinical expansion areas within customer
base:
• Imaging, GI, Emergency, Oncology, Cardiology
+ dramatically
improve utility of
EHR
EFTA01092095
ChartWorks: Go-to-Market
• Sales Approach
• Direct Sale
• Clinical Focus (CMO, department heads)
• Regional approach
• Initial Business Development
• Partnerships with EHR vendors
• Value to ChartWorks: qualified lead generation
• Value to partner: enhances customer experience
• ChartWorks complements existing data silos
& software
• Allscripts, Athena, Cerner, eClinical. Epic and
Meditech
EFTA01092096
ChartWorks: Competition
• EHR vendors
• Allscripts, Cerner, GE Medical, IBM, Meditech,
McKesson, eClinicalWorks, Epic, and Eclipsys
• Consumer Search Application
• Autonomy, Microsoft
• Direct Competitors
• Healthcare Informatics companies
• MedVentive, Zynx Health, Apixio
• Share of wallet
I
EFTA01092097
EFTA01092098
These are features that
were added in 2010
2011
2012
Features
virtualization
complete coding. In.
deploy online authoring
complete indexing,
database upgrades
GI. IR. Emergency
patient medicine.
cardiology. Radiology
produce products
system
Al support for
improved search
products
coding optimization
complete 'Consult Hub'
product
accuracy
roll-out trust and user-
rating system for
product
technical updates:
autosuggest and spell
check: UI improvements
throughout product line
complete MU application
write back to silo
modules
EFTA01092099
VATRis s: onger erm
• Evolve from SaaS software to Contributed Data
Model
• Initially sell: software to improve efficiency &
revenue
• Move to: capturing data for benchmarking,
efficiency and quality improvement
• Use cloud infrastructure to permit aggregation of
data capture and benchmarking across sites
• Analytics & search insights become valuable to
customers
• Substrate for customer CQI
• Works with ACO model: improv
efficiency
• Analytics product may attract advertiser interest
EFTA01092100
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• Products: Base installation; focus on clinical products for each
customer type; add-on dep't-specific clinical applications over time
• Pricing: SaaS pricing for each customer and for each product
type
EFTA01092101
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EFTA01092102
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EFTA01092103
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EFTA01092104
ChartWorks: Proposal
• Series A raise: $4.5 million
• Build out senior management team
• Continue product road map
• Commercial product launch
• Hire initial sales executives & team
• The exit:
• EHR partner
• Healthcare-focused software/consulting vendor
(IBM)
• Healthcare information exchange vendor
(Microsoft)
EFTA01092105
• Michael Zalis MD
• email:
• Tel:
EFTA01092106
Technical Artifacts (11)
View in Artifacts BrowserEmail addresses, URLs, phone numbers, and other technical indicators extracted from this document.
GPS
1.11933
1.76041GPS
1.146210
5.190000GPS
1.471730
4.317005GPS
21.305211
37.941501GPS
37.310361
116.714191Phone
1.391.1170Phone
1714.3471Phone
3333705Phone
4490174Phone
5171310Phone
6312763Forum Discussions
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