While you're moving forward. we've got your back.

While you're moving forward. we've got your back. ERC Eric Ryan Corporation vpc. 16,I:`313 COLIIR)Ink1O1.1 Utility and Telecommunications Consulting HOW TO SAVE TIME & SAVE MONEY EFTA01100459 Outline Of Presentation Eric Ryan Corporation About Eric Ryan Corporation History of the Eric Ryan Corporation Summary of Clients Services Currently Offered by ERC How does the program work? Pre Audit Forms and Information ERC Audit Process Billing Error Examples Post Audit Activity Summary EFTA01100460 History of Eric Ryan Corp, Eric Established in 1990 as a sole proprietorship under the name of Utility Cost Cutters Incorporated in 1995 as The Eric Ryan Corporation Currently operating with 6 divisions and 100 full and part time employees In the past 21 years ERC has provided service to over 2,000 clients in all 50 states, Canada, Mexico and the Caribbean EFTA01100461 Client Base Sample Eric Ryan Corporation DSW Co Universal Studios Coca Cola Clear Channel Radio Federal Reserve Bank US Steel DSW Shoes Costco Daytona Speedway WYNDHAM WORLDWIDE Wyndham Worldwide Hilton Corporate Apple REIT Island/Chatham Hospitality Prism Hospitality Intermountain Mgmt LBA Dimension Development EFTA01100462 Services Currently Offered _n ERC Eric Ryan Corporation Energy Services f04 Telecom Services tag Utility Services Utility and telecommunications bill auditing Utility and telecommunications rate analysis Utility and telecommunications contract review Energy procurement services 24/7 telecommunications help desk Energy site survey/efficiency analysis Local, Id and cellular carrier pricing services Bill pay and reporting services Budgeting and management analysis EFTA01100463 Web Based TEM Solution O • O = • 106.• fals• loo • Measure, Manage, Save Inventory and Expense Management Make Wise Telecommunications Purchasing Decisions Invoice processing and G/L feed capabilities Reporting features Project Implementation Bench Marking On line access features Landline and wireless saw.... ig_q67;-. ERCirix14 ti,Isa ‘1...tugettpani EFTA01100464 Web Based EMS Solution FRC Eric 1?v,rt? Best selling energy management software since 1980 Measure, Manage, Save Identify building control problems, inefficient facilities, and spot leaks Make Wise Energy Purchasing Decisions Motivate occupants to conserve Track and report greenhouse gas emissions and "Green Energy" credits Perform energy savings measurement & verification Improve budgeting, accruals, and accounting Fast processing of utility invoices Eliminate Billing Errors 01.0I 0 emiwker...1:4, 44 1111:0=1St kaainftwil asollft• .1. bilft• SS* .11 st. 1p SMILOS.M., Om* low OM NOY IhR We ft. Energy CAP. EFTA01100465 Analyze and audit all telecommunication & utility costs to uncover billing errors and make objective, verifiable recommendations for future cost reductions. Determine if the client qualifies for a rate schedule change that will reduce cost. Determine if the client qualifies for tariff riders specific to their business (or industry) that will reduce cost. Verify the accuracy of utility meters to insure proper billing. Recommend alternative utility providers offering equivalent services at reduced rates. EFTA01100466 How The Program Works Eric Ryan Corporation Verify that the billings accurately reflect on-site equipment, or the services specified in the contract. Establish usage trends versus activity levels. Coordinate all client refunds and credits, if applicable. Implement and monitor all cost-saving recommendations over the contract period. Provide monthly reports showing the savings by utility. Charge fees that "share" in the savings, yet don't adversely impact client's current operating budget. EFTA01100467 Utility Bill Audit Process Eric Ryan Corporation Utility Audit Process 6(4 Bills are scanned into our system for review by account managers, auditors and analysts Each bill is keyed into spreadsheets for trending and cost per unit analysis Each bill is also keyed into our rate tariff emulation programs If an opportunity is identified a "trouble ticket" is opened in our database system EFTA01100468 Utility Opportunity Auditor notices that this client's energy usage went up 128% over the prior year on the current bill. Client's Energy Use Suddenly Jumps Up 128% Energy Usage 10 — 8 — 6 — 4 — 2 — 0 • Past 12 Months • Last 12 Months m I illign JAN. FEB. MAR APR MAY JUN. JUL. AUG. STEP OCT. NOV. DEC. EFTA01100469 Utility Bill Audit Process Utility Trouble Ticket A trouble ticket is issued for each opportunity identified... ffilitY haw &sin ele — Steps Taken: 3115111 Received Invoice for Feb. Usage has increase by 128%. Will send variance to property. Also asked utility to send someone out to reread the meter. Due date has beer extended to April 29th. Suppose to can back Thursday the 17th. Spoke with Andre at CPE and a technician will be out to reread the meter tomorrow. Will have to call back Thursday and see If the meter read was correct 3/18/11 Called CPE reread on meter is pending. Will call back next week. 3125/11 Received the corrected invcice from CPE. Called CPE to see if a payment has been received. Customer rep. confirmed account has not received a payment and the new balance on the account is now $1.020.60. Will send corrected invoice to property explaining the new charges. ERG Erie Ryan Corporation weft.; EFTA01100470 Utility Audit Process nE Erk RyaRn Utility Audit Process 6 , 4 The utility companies are called to discuss the opportunity and to confirm that the savings identified by ERC are accurate The database ticket is updated and put into the audit report We also review any utility procurement opportunity EFTA01100471 Telecom Bill Audit Process Eric Ryan Corporation Telecommunications Audit Process Bills are scanned into our system for review by account managers, auditors and analysts Each bill is keyed into spreadsheets for trending and cost A line list is developed documenting each phone line the customer is charged for Calls are made to each line the customer is paying for validation If an opportunity is identified a "trouble ticket" is opened in our database system EFTA01100472 208-913-20 Telecom Bill Audit Process Telecommunications Opportunity This client might be paying for lines they are not using and may not know they were paying for. None 208-933-2019 ` 2n8!933 93a1 Fax of Modem Fm ot Modern "Si,Lula% this is Jennifer None 208-933-2007 208.933.2008 Ring No Answer Ring No Answer 20N-7Ni-1574 208-7264736 208-726-5495 Ring No Answer Ring No Answer Si Lukes Andre" Ring No Answer a 8-727.6671 Emergent% Dept -Joanna OS late tOldm.wrw.u.yamiwkitios FRC Eric Ryan Corporation rend swiss, Km.. *wee M1Y Month* tile teen nee on... ne lame Y. aene 4one to env *sass trnener Inn a _ea 1= INIMI --7.7/7 --a a=_n_a .44 Innen • Innen' I me O1O CO1O11=3=4.11cErzllfl trail rflIrla 1010 earn en- 0can e4n nor r n neer,. ten 4 4 re •I . . ne I eenn. perm. T. Co 1•1" . . Sa m C. = 0 --.1= AlI _SI Ma* Main MIISCIIiPECOIZMillOZEN ••••C %Or fd Mr:CC:A a IIIIIIIIIIIn .:_:_l_.:Viemammalee sine... r teener.. re.* era WERE.d 01 na -a• al ' n - 127 I e ne.- i llaral CS PM Mr0=1 ...et fl EIEEOSE30:1fll fl l al INZCIMI tat Ca 0 nIUICZ raM11113:! 11 IflIall-.7O12111:12131 1 '4," 100 Oa SI I I EFTA01100473 Telecom Bill Audit Process Telecommunications Trouble Ticket MUNI/Dell OULRE I A trouble ticket is issued for each opportunity identified... ERC Telecom Issue Summary Orlando Regional Healthcare Closed Thacts Tows Oosol Beeson viol So vsn I Isose Otis. W.7,10 Mall. 0, 0 lisatrassic C22°.1,wr E")A4uVIra, CE• 4 SkISE2 —L AM* DOR 1, ,Prnenileil 1O1,10 Wait Geese a 114.1tI.19 'tw. Wm, Toe :sal rs weeed 15 Tx 12 t attic us-nor'6+e DIOL/ketEL ne"sel anent:mats SIS3 OS SON LASOSellilel= Owe ROW Stoats 0 lava WOOS 00W• IW be-N0s t 041110 lot green 'Cl 41..n2 ~40 Op SS F to Ian n Not Kra WOW SOWS teSegOltege n9wra wools 'ecrow wl wet me, . ooenent son so...a is co *no mag in 2 ••••1 IS conves 2.13 le beau* 0100440 .1340 /well on, tqlotao we Ban CM WA 1.1,10 Fokkno/ OS- SO . Mengel 1191001.00 7 20 W.Omega Sheral lv cp1000110•0 lamp Orm tarwitas 10•00 up 04 aala Sheen Wimple* Fetes 41 0,1 1 • 11.14 Sloan sweep a on • no robe so filit• IMO 0.31 rod Sivcn can an sr.,' an *a ram, we roe. o t4 10 90443 senssei show b .o*S. Vq loon, 0, 71.10 Vq b20.10 sawed wed tes wag Owen swan aware 10 A147 a. pros fags 1010.1.10M 1O:11.10 WO 122.110 rang eta Ka ATV Iliatneo.1.2014 ides, an 'W1.10 we an is.soDwil Awnoosd to Sava Ws bate go 2 ranneva wawa smogs won 1072 01 smooke 1042 wawa 10110 Pt Wiese an tamed same 1>fe owes's, I eo rein turves loos osi0,21.I0 VS Snows no Own tap on florets seems YB 1.11,94..40 trad *I MVO hen Um. sen, Wag W0.9 bat on,A1 tOte r1 2.2 was 00a. up 11.11 s02610 reused 'mai nom ATP 0•01 wsuat Sel 020 21 kr lases 'WI '0 2027 Mk SO ?COO Orosal ep0sW On 10.20a 112900 loose* l024 9t ori 1 1140 Chiron on snort Man SSOld 0) we 114.g Sys ATI' Oral 04.11 I* GO tra bl/ lone a 12410.8 12.14 Maid COTO b tell WO 12.12 Cane masa Iwo conga Nay Pestle beano be le dweeza ma, ll. • well 0' Woe Iasi wawa ^ crag or tag 3,40.0.1 Oba We ConscasOspowl Sbaces• 01001e02 EFTA01100474 Telecommunications Audit Process The phone company is called to discuss the opportunity and to confirm that the savings identified by ERC are accurate The database ticket is updated and put into the audit report We also review any telecommunication carrier opportunities EFTA01100475 Sample Billing Errors ERG Eric Ryan Corporation Common Billing Errors We Look For We find that over 94% of our clients are over-paying for their telecom and utility services. These are some of the more common billing errors we find in a typical audit. Estimated reads Wrong rates Casual billing Water/Sewer information errors Slamming/cramming Ratchet demand charges Tax errors Not on supplier program Incorrect contracted rates charged EFTA01100476 Sample Billing Errors Estimated Reads A utility may estimate the bill of a ratepayer if utility personnel are unable to gain access to obtain an actual meter reading. Often these estimates can be based on outdated or inaccurate data. ERC Eric Ryan Corporation 1,••:, —mad eply L44 pcpy Al L4 For, ear d Portland Electric January 09 From: Stephanie Fuchs Sent: Monday, January 19, 2009 2:37 PM To: )3ortlandrnegrnOih-corp.corn'; imsteffensCorh-corp.com'; itkake0M-corp.com' Cc: Roger Pollaki; 'John Marques'; 'Marc Winer; Keith Venezia; Tawnya Lon; Chris Clair Subject: Portland Electrc January 09 General Manager This is a follow up to the phone conversation we had last week concerning the high demand of 327.1 billed on account 4411555664002 for sernce period I1/29436-12/31/08 I called Central Maine Power and gave them the reading information you gave to me from the manual reading of the meter al your hotel. Paul Duperry, a supervisor at Central Maine Power, authorized the billing department to rebill this account with an adjusted demand of 151.92 The rebill will result in a credit on this account which may cause the posting to your February 09 GL to appear lower than 2006. I will continue to monitor your accounts, but if you should have any questions, please contact me. Thank you for your help with obtaining the manual read. Have a great day. Stephanie Fuchs Eric Ryan Corporation Utility Account Manager (724)758-5034 sfuchsCericivancom EFTA01100477 Sample Billing Errors Wrong Rates Often a provider may inadvertently apply the wrong rate. r_RC Eric Ryan EFTA01100478 Casual Billing Long-distance carriers can lose track of phone numbers and instead of billing the call under the corporate contract, it falls off the contract and gets billed at astronomical rates by the local carrier. EFTA01100479 Sample Billing Errors Eric Ryan Cm norat Water/Sewer Information Errors Cooling tower used on site is being billed incorrectly for sewage and a percentage should be credited back to client. 11.:1=4 La - EitisilstaiALLtaststsmsetts misss±HtiEkri lith im••• fog Maire.a:it • a r .....m.• . fl a ti a-1 *IISI vrj, •I.a KIL: I. 110,0 ,. 2t2= -; #4:2= .==2.1M412- 7 =2,11=1.1.4 12= der MIN 1 LI _1= 221 1.11 : ; :1112212: 222-t==..1=1.1.1!2=..; =2 *ill°, 11.010 ur SS IN. la• SG% LIS SI IliC• CI 1- rieWS i - I im a I a m im 1 - 1 • • • - , , s - - 1 - , . . , , • - • • A i ota • o • ■ sewn Cost $2 516 *V 3173 03 3817 96 $1.705 99 31.753 18 31 920 49 3364 65 31817387 tact Credits Included In Sewn Cost $148 72 5270 27 3491 92 $91091 EFTA01100480 Slamming/Cramming Telecommunication service providers switch the longdistance phone carrier, or "cramming" their phone bill with unauthorized charges without customer's full knowledge. at&t towcW Monthly Statement SC.:114:4:1" .our..... IT. 11 1 *: • dal IOW oft •••• ft rft iftft, ftft ru Sft MA MOM M.N. I Odd; ftift•••••10.6g emeaftaftwftft.g. N ad Or el d ON. ONOICCI: • Ift• 0••• • OM... d • ...ft 4•••••••doft do do. dftftdo EFTA01100481 Sample Billing Errors Ratchet Demand Charges We find errors with the way seasonal rates are billed for some utilities. Fri( !frail COI potation ERG CuSt017149 Choice El 9C1714 1 119104 Caen Pia treason lor*n Pcnt 40044140: 74440166103 Saws Port Rcel &men Putt PO09244 €144614 Co npiely: ‘47•774.1/ Cerech0 ALM° OP 91544 Swat 0: 1300 54999930 •••••••••••••••••••••••• No Sal x•1.4 64•0114.7 oftnommastalpaill••••••464• ,•• .4 76. , 4.6-4, 4•947, Accoos t 1300 1010 Rat 4,640 Cat S167401 Ons Depra CON Su:ow. Cog Tout Iola Perri Raga Our alga Taal 04$414614 60.14 Tata Ca6114•614 Cat CosW464 7021002 47 20C 4 16 30 12 407409 16 740 14 0 122 6,3 66 40C 3040 SO 924 04 SO 10 *OVA' 16 92404 0 101 OM 44 744 1040 1591616 5911 00r6C• 498310 0 105 101//002 611144 242 16 793 0.0 $000 40715. 411414 0 111 10047402 4046 202 4x 3 4a 10 12 406.4 , 14 ON 14 0119 i 4a OW 1631 155 6 1012 a095. 16 6/6 40 01n stars 31810e 13640 63 10113 0 1001 10140, A>6015 0 In 4914 Penni Cat &ass CO. Iola TOY Prowl R Ust14 Arius PF 16 led 0:411144•14 6616 Tod Cos00464 Co.. COsOC404 10/2003 52 320 102 475240 10110 8071.0' 15 71200 0 110 1431/2603 54700 243 2 1051357 10 049 110160. 44361 0019 3t441933 69920 2432 1' 67. 34 10101 .40744. 907134 0 101 3 4/212(0) 49 120 202 10 3<0 :7 10110 4/0/40, 5530» 0 110 9201103 44 11' 204, '1650 12 *NV ICI) 0, 0 193 4417001 30 nee 11C: 2111 ''' rs,'2 %1,2,4. :7; 4.4 IX 7744 LOI (74 iag 506,5003 611x 1400 79)404 044 61131 404 i0 WO 303 0) 0 103 111.7X03 61 16 131 2 1.2 3426' 90 We 41119 54 4060 10 0721 1674161 0110 9 4142011 41 120 4312 4214261 10009 41 120 .16 40603 930721 44 74761 0110 90/X075 0 61 1303 10 038 61 120 II 405 00 10 0721 16 74761 0 110 7:063,0? 10 80) 804 6103013 10 044 40940 0 95078 13 0723 /A 720 9/ 0 110 to0619:03 35201 0 11 030 13 WOO 35240 1243119 100540 13 517 32 0 103 12503:03 03 44950 120 1194713 10 043 44900 13034 4661 14349 99 0497 S2 640 4.6 12 27421 10 042 S2640 11026W 106614 1002701 0105 4. C41 744 147 274 2% 50 07* 390 4110 5i3 333 72 SO0613 15050705 0 107 Otnu 0477.900 Cost Sagan Co.. Total Total Pc•ser1 Rea saps Papa $4 &kW Tail Co40(6.14 6614 IVA Cos114/46 Coat ConKt614 22104 67 044 114 4 1290/11 10 043 6700 13 591 14 SO 051 164956 0 017 60336 100 12 625 30 WOO 50 320 13 20923 SO 013 15 4/463 0%5 04 a 4650 132 0 $2 040 21 10044 46660 1269614 10064 453741 0 096 9-17:04 a 457% in° 12 0,9 74 446 0200 12243/4 10044 452049 0100 02,7004 a 44 4/C 1104 14, 10 00 44 404 400 10 NOP 2, 0100 44924 11M M 40 2E% .'ilt rIg Se ale .1411 Em l'ht ors :mrs co caw • 6402 1513 15774/36 SO 60 040 44415334 r 044 11 0111 I6v01 no 61404 • 4730 1152 12 003 33 10 044 4154 13 627 06 10074 Man 18 0 110 61/16004 nn41104 • 16 120 fa 2 11 721 14 10 040 36 693 SI Wein 10051 3300340 0 104 v3161361 1110:04 a 40100 115 2 $1 641 11 10445 40000 024441 SO 061 /4 091 % 0101 12)6=4 1140004 a 4146 1436 12 321 NJ 50 049 47493 12 VA 24 4433 1.4 900 13 014 outs 54.699$ 120565 ad 50 645 vAso 511797.4 50052 4311411 0116 laps Nate 58042104 Jird1 293094 n concha (UM poet c• la maw mad ssel 61 .104 as 43.1 cr or ". 'V. 4444 2= PAPKIntarq 6 10 W11 lame Paled MOM, 0•111411•41•41 arta natal a•410 110118361 at 0.12603 utIty 406•0711.040•640 101614 Were. PI Oren, IA al a.'IKKO 04 4 6103 94640 cell now*, on 9204 Case 012000 FL 192501am. 90 oval owaretrin loam IMO 9,799ose psr comas top FL EFTA01100482 Sample Billing Errors Frie Ryan Corporation Tax Errors Our clients are often charged taxes on un-taxable usage, double taxed, or taxed while exempt. •u?vm Summary C••• Mown Waft.. O. Sas Ve2 VA, lhol Om 0,7f ;;;;IdINATNADIA1#4.4.44, 4141 . • A ••••••••• 0 :452.3, • en 40 il MrA JO I RIM 0. 0. Illend.,11....••••• ...Aare ....2, o< *I fins*. fAvon V02 Oil IA.....••• Sr.., ". 4 , 1t OONANAIA• 11,,Ava. Omeol• COO MOPE* 22301"652,00051026,32 EFTA01100483 Sample Billing Errors E R Eric Ryan Corporation Incorrect Contracted Rates We often find that our clients are being billed for a utility at a much higher rate than their contract has outlined. ...onthy Energy Spend $10000 $8000 $8000 $4000 $2000 $0 • Contract Rats l e Actual Rate 11 / 1 1t JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC EFTA01100484 Other Savings Found Broken Equipment Some times our audits uncover equipment that is broken or in disrepair resulting in excessive use of a utility. Atter reviewing your water bills for service period 11/26108.1228/08 we noticed a significant increase on meter 88233505 for account #10000996505084. Our records indicate that this meter is an irrigation line. The utility was unable to confirm that this meter is intended for irrigation use. We found a leak on the sprinkler system and have repaired it We are also in contact with the water compam b see if are able to receive a credit. Thank you EFTA01100485 Cocation / Location 42 Location 3 Location 4 Cocation 5 Location 6 Location Co 4Ocatione p Locatiory 9 Location 10 €71 °C ation °C a "On 12 Co ;IME toeetion13 mi Sla1011P8S010 a I EFTA01100486 L °cation 1 Location 4/, I 4' 4cfo' 0 8 CJ 8.1. 8 8 § 8 I [repeated 3 times] So so so 58.02 IS 0 $ 0 So IS 0 s o Location 3 • Location 4 1-Ocation s Location 6 fa 5 71.76 192.29 132.97 $ 263.46 57.09 5 19.47 19.2. 22.4. 1 $ 438.22 475.01 EFTA01100487 1 Copies of your telephone and/or utility bills: 2. A blank, signed Letter of Authorization (LOA) typed onto your company's letterhead: 3. Copies of any Contracts or Agreements: 4. Copies of your state and federal sales tax exemption forms: Complete the Client Information Form(s): EFTA01100488 What We Need to Proceed Copies of your telephone and/or utility bills Complete copies of your gas, electric, water, sewer, and waste bills for the past twelve (12) months Complete copies of your cellular, local, and long distance telephone bills for the most recent two months Please Note: Any additional billings provided will help ensure a more thorough audit. XoslEnergy oe r•••••./..t. <ON • Eric Itydn .1•4/6.0)4NI.0.8.• EFTA01100489 What We Need to Proceed Letter of Authorization Typed onto your company's letterhead; This document will give the utility and/or telecommunication Companies authorization to provide information to ERC. rEIC Eric Ryan Corpnr.11inn Please Type On Your Company Letterhead Ir Cosmic 14 Lew It,. (..ionsise Mill is kiitS, ssainnessi for *aim. mom yerlisni lc...we tcn ices Rimy sem.. Ciodow. ...id INA You .4 ribs*, al insorani snivel io maim mem sow aim Or iv... yes posids LO .0 410,1 WO.. mire.. Ranh lg.,. monis. or• mos iddikail *smile &mil was, I. tic. LW is INOWIT. Ilisois all waft. mem... nk es W. .fl. +Wass,. MONA Ital. NAM. un.r 111.1/11. I A% 8 DAM EFTA01100490 What We Need to Proceed Contracts & Agreements Copies of any Contracts or Agreements between your company and any telephone and/or utility companies EFTA01100491 What We Need to Proceed Tax Exemption Forms Copies of your state and federal sales tax exemption forms if applicable ERG Frie RI an Corporation STATE OF KANSAS DEPARTMEAT OF REVENVE D... a awns Kara Depariwao J Rottonta Sta Ms= ft Top.. AY WD Hawk, O. n41 Comma, at tottonoun Sy*Wm Ile Unnwrally lua Columba MO 0521 I 6 ( er Re: •to(on• (7.5).1..)344 FAR MI ZilitteM 1TTITIS Solo4444 O.. I. bait T.11.1n Itagentasma a nos la troy tironersty d ttiosooun Syne.% r • ... Kam nolusaamel walls pastrami a US PO MONKS a.. oto Mown., 54 tif oanploir peat ea rodety.l. 1.• •••••••it se sogortomOlana. Man an lionlamtl Imola In ••••t000neettiettelor.alueallenal Iran? Mon aw ...pawl ea Ina ma asconmsy. The ettifatlad -- WAS.. ts I. tow MEOW by soalat a a. 1...0.. Tr Onarmostia amnia NINIMISII4 — INSAIOn • falls. se lournoted to wt. awatoote. • wan.. wanes, news. nee nag tad kortra• roamstasoa• pads also us, so ot.a• 1-J MN TOR (NSCECTOR OF TAI WISCONSIN AND USE TAX Www SPAIN ', Raw Pee lit CERTIFICATE OF EXEMPT (CES) woman Wow IMasnwa www.. Manioc ran sr lea cams no tosoltaisit rot Foo 1.V. tens Pe 4•14..0•4400••••••• %V.v.... in arr. ••••Im oar 711.163.0, IVICS••• ••••••••••••• ••••••wenn Nprlowtre ran a VOX CoNt•ol UN mins II E OWStalfrO tolotaKti MI till, 040705 —S Um le us sts. twos* wt. ass kn.. roe omitolm .5 Mo o.ea.• tato Its. spas, amos mown os row onaroola....o.onionss• tonal Ian Nen Ow*/ Iniv.4 win tax brim Osal Warr.. Cum. :soul to el a.m.. to want so i eon %ate CUL mot al (e) na ... no. .o. as atom EFTA01100492 What We Need to Proceed Client Information Forms We will need a complete Client Information Form for each location. FRC Eric Ryan 1•4••••.• long. Coy. Ad.= 14•1••Mlit n.••• JOIMIUM saw. • woo. •a•••• 1••••Irn•LI TI•n 111••••I Nom 1.11.1•••= Vas ,a, no •• Illm.Irn••••••• Dorn••••.•••*•••• _ • _ r ". ? "" 11,•••I•ammibl Oryna•••••••1••••••• _Vs _P. Mwo.••••••••71 — Ity•••1•YemaY A•,1•••••1•WO60•0 Ilpin••1•11*14 _ To _. O•••••••••••••••MiNt Sp....m.o..... _ftr •••••40%•••wirl.• bl/ 4..1•••••••• EFTA01100493 Why Eric Ryan Corporation? ERG Eric Ryan Corporation Deregulation By State ND SD NB KS OK Electricity Only • Gas Only • Gas Only - Partial Choice • Electricity & Gas • Electricity & Gas - Partial Choice • Electricity Only MN Warms AM MD MO AR KN TN NC Sc MS AL LA _4004464 0* VT ME --- NH Ail NY A N RI t r PAr CT EFTA01100494 Why Eric Ryan Corporation? ERC Eric Ryan Corporation Several different options to selecting a "fee for service" program such as shared savings, per room per month and fixed fee No obligation to implement any of the recommendations made ERC implements, monitors and reports savings on any action item approved for implementation by client 87% client retention base Large enough to serve you Small enough to know you EFTA01100495 THANK YQQ ERC Eric Ryan Corporation coi.boinklou EFTA01100496