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efta-efta01121042DOJ Data Set 9OtherA vant age Services'
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DOJ Data Set 9
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efta-efta01121042
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A vant age Services'
Agreement for 9 East
1/28/2011
71 street
Siemens
EFTA01121042
ill
This service agreement
has been specifically
developed to support your
unique facility.
Table of Contents
1
Service Solution
1.1 HVAC CONTROL SERVICES - Automation
2
2
1.1.1
Customer Support Services
2
1.1.2
Technical Support Services
2
2
Service Implementation Plan
5
2.1 Maintained Equipment Table
6
3
Siemens Industry, Inc.
8
3.1 Signature Page and Investment By and Between:
8
3.2 Terms And Conditions
9
Appendix A.
Discounted Labor & Material Pricing
12
Siemens Building
1/28/2011
Page 1
Technologies
EFTA01121043
1 Service Solution
1.1 HVAC CONTROL SERVICES - Automation
1.1.1 Customer Support Services
Operator Coaching: Through our individual Operator Coaching, we will review and
reinforce learned skills, leading to greater operator knowledge and productivity. This
service will insure your operator's gain full utilization of the system implemented in
your facility. Siemens will assist your staff in identifying, verifying and resolving
problems found in executing daily tasks. During the coaching sessions, we can
address log book and system issues, assist your operators in becoming more self-
sufficient, and improve the skills of your operators to better meet the needs of your
facility and their specific job responsibilities.
Under this agreement we shall provide (16) hours of coaching, which will be
conducted on normal business days and hours, during scheduled visits.
1.1.2 Technical Support Services
Emergency Online/Phone Response. Monday through Friday, Next Business Day:
8:00AM - 5:00PM System and software troubleshooting and diagnostics will be
provided remotely to enable faster response to emergency service requests and to
reduce the costs and disruptions of downtime. Siemens will respond within the next
business day, Monday through Friday, during the hours of 8:00 AM - 5:00 PM,
excluding Holidays, upon receiving notification of an emergency, as determined by
your staff and Siemens. Where applicable, Siemens will furnish and install the
necessary online service technology to enable us to remotely dial into your system,
through a dedicated telephone line that will be provided by the facility. Where
remote access is not available to the system, Siemens will provide phone support to
your staff to assist in their onsite troubleshooting and diagnosis. If remote
diagnostics determine a site visit is required to resolve the problem, a technician can
be dispatched. Depending on your contract coverage, the on-site dispatch will be
covered or will be a billable service call.
Siemens Building
1/28/2011
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Technologies
EFTA01121044
Emergency Onsite Response. Monday through Friday, Next Business Day:
8:00AM - 5:00PM: Emergency Onsite Response will be provided to reduce the costs
and disruptions of downtime when an unexpected problem does occur. Siemens will
provide this service between scheduled service calls and respond within the next
business day, Monday through Friday, during the hours of 8:00 AM - 5:00 PM for
critical emergencies or for non-emergency conditions, upon receiving notification of
an emergency. Response on Holidays is excluded from this coverage. Critical
emergencies, as determined by your staff and Siemens, are failures at a system or
panel level that would result in the loss of the operation of an entire section of a
building or place the facility at high risk. Non-emergency conditions, as determined
by your staff and Siemens, are failures at an individual component level resulting in
minimal impact to the overall operation of the facility. Non-emergency conditions, as
determined by your staff and Siemens, may be incorporated into the next scheduled
service call.
Business Protection & Recovery Services. Through this service we help protect
your HVAC Control System's vital databases of business information from unforeseen
and costly catastrophic events (lightning strike, electrical power surge, hard drive or
controller failure, flood, physical damage, etc.). Siemens will perform scheduled
database back-ups your Insight workstation database & graphics and / or field panel
databases and provide safe storage of this critical business information. Should a
catastrophic event occur, we will respond onsite (or online if such service is included
in this proposal) to reload the databases and system files from our stored backup
copy, to restore your operation as soon as possible. The equipment to be included as
part of this service, is itemized in the List of Maintained Equipment in this proposal.
Automation Controls Analysis & Optimization: Automation controls can drift out of
calibration with changes in mechanical component performance characteristics,
building use, and climatic conditions. Through this service we will extend equipment
life, reduce energy consumption, and reduce the risk of costly and disruptive
breakdowns. Siemens will provide preventive maintenance in accordance with a
program of routines as determined by our experience, equipment application and
location. The list of field panels and $ or devices included under this service are
identified in the List of Maintained Equipment in this proposal.
Siemens Building
1/28/2011
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Technologies
EFTA01121045
Repair & Replacement Services. To reduce the effects of unbudgeted repairs,
Siemens will provide labor and / or materials to repair or replace failed or worn
components to maintain your system in peak operating condition. Components that
are suspected of being faulty may be repaired or replaced in advance to minimize the
occurrence of system interruptions. Equipment covered under this agreement is
itemized on the List of Maintained Equipment, unless otherwise noted. Items not
covered will be brought to the owner's attention.
Software Analysis & Optimization: Through Software Analysis & Optimization,
Siemens will help ensure that the HVAC Control System is operating properly to
minimize any software problems that would negatively impact system performance.
We will address any programming errors, failed points, points in alarm, unresolved
points or points in operator priority, both at the front end workstation and at the field
panel. This will increase system efficiency, assure compliance to specified conditions,
and reduce the risk of costly and disruptive system problems. We will perform this
service using onsite visits and
remote services (if applicable).
1.1.3 System Performance Updates & Upgrades
Software Updates. Through this service, you will benefit from new features and
enhancements that will improve building operations, take advantage of the latest
version changes, while extending the life of your APOGEE investment. Siemens will
provide you with software and documentation updates to your existing APOGEE
software as they become available (approximately annually). Include is onsite
training to familiarize you with the new features and their associated benefits. These
updates deliver the benefits of Siemens Industry' commitment to compatibility by
design, a commitment unique in our industry. APOGEE workstations covered under
this service are itemized in the List of Maintained Equipment. (Upgrades to PC's and
related workstation hardware are excluded unless specified elsewhere.)
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1/28/2011
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Technologies
EFTA01121046
2.1 Maintained Equipment Table
SIEMENS
Siemens Industry
Service Agreement
List of Maintained Equipment
Equipment
Category
Equipment
SubCategory
Equipment
Qty
Serial
Number
Location
Mfg!Model
Control
Systems -
Summary
Level
Services (Times per year): Data Protection & Rec Ser (2.0)
Data Protection
& Data
Recovery
Insight 3.X B/U
on-site
Insight
Insight
Workstation
Workstation
PC Hardware
1
Components
Components
Services (Times per year): Preventative Maintenance (1.0)
Insight
Insight
Trunk
Workstation
Workstation
1
Interface/IPMDA
Components
Components
Services (Times per year): Preventative Maintenance (1.0)
System 600
System 600
ALN
ALN
Services (Times per year): Preventative Maintenance (1.0). R & R Labor & Material
PXC MODULAR
6
System 600
System 600
FLN
FLN
MEC Point
Block/Expansion 3
Mod.
Services (Times per year): Preventative Maintenance (1.0). R & R Labor & Material
System 600
System 600
MLN
MLN
Apg Syr-
Standalone.
1
NT/DB
Services (Times per year): R & R Labor & Material, Software Maintenance (1.0)
System
Software
Insight 3.X Adv
Performance
Support and
first/single
1
Updates
Updates
server Update
Services (Times per year): Software Update (1.0)
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Technologies
1/28/2011
Page 6
EFTA01121047
Service Team
An important benefit of your Service Agreement derives from having the trained
service personnel of Siemens Industry familiar with your building systems. Our
implementation team of local experts provides thorough, reliable service and
scheduling for the support of your system.
The following list outlines the service team that will be assigned to the service
agreement for your facility.
Your Assigned Team of Service Professionals will include:
Bradley Rickert Sales Account Representative manages the overall strategic
service plan based upon your current and future service requirements.
TBD Service Account Engineer or Team Leader is responsible for ensuring that
our contractual obligations are delivered, your expectations are being met and you
are satisfied with the delivery of our services.
TBD Primary Service Specialist or Service Mechanic is responsible for
performing the ongoing service of your system.
TBD Secondary Service Specialist or Service Mechanic who will be familiarized
with your building systems to provide in-depth backup coverage.
TBD Service Operations Manager is responsible for managing the delivery of your
entire support program and service requirements.
TBD Service Coordinator is responsible for scheduling your planned maintenance
visits, and handling your emergency situations by taking the appropriate action.
TBD Service Administrator is responsible for all service invoicing including both
service agreement and service projects.
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1/28/2011
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Technologies
EFTA01121048
3 Siemens Industry, Inc.
3.1 Signature Page and Investment By and Between:
Siemens Industry. Inc.
19 Chapin Road
Pine Brook, New Jersey 07058
Bradle Rickert
9 East 7lstreet
9 East 71st
New York, New York 10021
Rich Barnet
Services shall be provided at 9 East 71st, New York, New York 10021.
Siemens Industry. Inc. shall provide the services as outlined in the attached proposal dated 1/28/2011 and
the attached terms and conditions.
Duration: This agreement shall remain in effect for an Initial Term of 3 Years beginning 4/1/2011 and from
year to year thereafter.
Investments:
Year 1
4/1/2011 to 3/31/2012
Year 2
4/1/2012 to 3/31/2013
Year 3
4/1/2013 to 3/31/2014
$14,604 annually
$15,048 annually
$15,504 annually
Prices quoted in this proposal are firm for 30 days.
Proposal accepted by:
Rich Barnet
Building Manager
9 East 7lstreet
Signature
Date
The Customer acknowledges that when approved by the Customer
and accepted by SBT: (i) the Proposal and the Contract Terms and
Conditions. (together with any other documents incorporated into the forgoing)
shall constitute the entire agreement of the parties with respect to its subject
matter (collectively, hereinafter referred to as the 'Agreement') and (ii) in the
event of any conflict between the terms and conditions of the Proposal and the
terms and conditions of The Contract Terms and Conditions, the Contract
Terms and Conditions shall control.
BY EXECUTION HEREOF, THE SIGNER CERTIFIES THAT (S)HE HAS
READ ALL OF THE TERMS AND CONDITIONS AND DOCUMENTS,
THAT
SBT
OR
ITS
REPRESENTATIVES
HAVE
MADE
NO
AGREEMENTS OR REPRESENTATIONS EXCEPT AS SET FORTH
THEREIN, AND THAT (S)HE IS DULY AUTHORIZED TO EXECUTE THE
SIGNATURE PAGE ON BEHALF OF THE CUSTOMER.
paid $14,604 annually
paid $15,048 annually
paid $15,504 annually
Proposal submitted by:
Bradley Rickert
Account Executive
Siemens Industry, Inc.
Signature
Ajit Patel
Sales Lead
Date
Signature
Date
P.O.#
Customer purchase order included as an attachment to this agreement and will be referenced
on invoices.
Or
Customer purchase order not required. Invoices will be approved and processed with signature
of authorized customer representative.
Siemens Building
1/28/2011
Page 8
Technologies
EFTA01121049
3.2 Terms And Conditions
SERVICE TERMS »ID CONDITICNS
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ANS I feer el
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Or
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wen irane in te Agreare assen parer ol the Arret
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Siemens Building
1/28/2011
Page 9
Technologies
EFTA01121050
NOdet RespenelbIlltlee el Culatimer
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cones afar care*
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(0) Ca
and fumsh tO SET al await permit and main Iran
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end osws as may be repinted tor Pen:antra 01 the
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a
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exwessfy amain tow Agar ern to 9ve.
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and,
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Logbxk awl record same in Me Lite Sleety System lop,*
42 Customer 0Sn:wedges its me tanner end pacing anon
herein
is prosSery to SOT ale sweet not to dada or 011106wle ratII evarable
now,
•
it.rilemor nraiovOiedjoe ion il a now nod Pal tom al urea ri motrol
of Si. Swan ale SOT sal not row any monotonea. ay or aurionly to
area expense or oversee any anywise cr oontraiThes ot Customer Ce Ines
work or to provide the mean. aria% co SOMIOnCe 04 Thar wale or M stop
roar awl, SOT week endue posers: al a an shell not maw others ol ter
resproseaM to Cusniner or to Wows Exr.ept as expresdy pearl harem.
SOT is not apnea for no ademacy or no Man seem Cr Seday
pate or OreabOnS Waled to CuSloinera *el ore coireclorY alma
or Cialacrie. tie via of ere ode 'Mon cr entry. a Customers Sae
coracine SOT is not response:Hi to nipping. Wean rep rtng or
00041Ong all
a Wiry modal a teriO0001 Olt:pica or °la al
Gunter. sole So as not to Osootage SOT from vaMenatichmeng sum
aka in Me rant SOT Oa PP °beefeater's, reopens. suggivecne or
Whereas regordrig such swiss. SOT dal nol to tette or responatlo Tor
sae
4.4 Except as expressly Mailed in it s Agreement Own is solely
response. for Sly removal replant r
of the tuning Van
or Mew that may to reared to portal or gain acmes n re Saint
4.5 Curomer done OW
to MS are and properly *oat Ws erne a
Pre or MI system 100100 coon
tliW
SOT Mew Cunans• Ile such
non
opernlionni or no ampiney halt been
dived
Customer*
elan WW1 indpm ell arcs wee 'firm Safety precoularei (such as a
man al -we wenn SOT gnat r.ere no Mignon to Fora* ipmes, re
wail pas
Or other Strad MOWN a system Pa
ex
$0°000$
MO SPOlMlollY crawled for in rig Acpsernent
41 Coroner shell not mach to li e system Of Covered
Pa Mat riferlerin win true Sian a me proper arabon 01 the system
or Carel EqU MOM
Melo 5: Compensation
LI Ara Far) sal be awned Ow omit yea new the Ira yow of tie
hos Tern cumin to ow tired Pace Adpsenont how° we inmeporald
heron Lnlem
biped n
ins Agreement
rice waded°
an me SIVItial !BOIS not mamma swept a8 pOoded hal
5.2 Parma to to "ma under ni Agreement
sonde tr. end to n
coreadennon of. crly Sass smeary nrAidel ender Ire Pressed Swan
Al orer Sams. iroduIrg sal nix [mem to Me /*wens
te
MCI Ce smnarged en
one WO motels MP (a) ancrget=
atoned
Denman reopen EI esposon aces not newel any clandency
no
ea ty its
(b) Soma potion one
dung Sirs
uns
same hours. we (c) Servos cencrmal
CO
n Norman, rat coned by
1111 0.179nr
8.1 SOT vwa made Walla as wooded in roe AdireerneM. Or e 001
oipemy inyedad. ISM 00 «l frineal Pea pia 10
Sae Cs. WO
ennuely reveler on he arniverswy 0 sort Sian Dale. Mimeos we as via
payatee re watt up41 reCoall u1083 0.staner list epiti PO coal
olclaCere0 fin CCP ern SEIT. n Men case lie mane a Mae will .70
P ear days of recap by Customer or as °Mews so: Icier sr tors
Agreement :1 Sly payment is not Pa.)
when duo. SOT May Oa
Customer to be m erg's:111/MM end may entest any romeses avalitie 10
Previa. Co slaw includng waled amp. acceeretion 01 papas all
euipailion or arialiCin 01 Somalia is any tens WM Pal Map Ind Mal
00 OMMOO to ecatoellelion for Savoie promonly perlonned veo inns
footway inured n commecn van re ascension or termnsibon My
aria not pad wan 30 calendar days or meow rasp anal sane mewl
from re Oa Gm until pal a the rate co 12% per enrurn Customs she
rarntosse SET costs and ocenes Inxring reasons le eares' and
V111O1Ser Ws 'waned for wanton :nee Fs Arremern a Osomer
dspuns try eXelOn Ce 81 of Si room. !VW notify SOT In wrong or to
null in demon end ine reason Ice 11 aeasement am 21 *eye of react
of 111O11110011 Thy under utter ',orlon Owl to ;401 anon a0. end 'ant co
any unpaid p:ricrl rail ik)7 ud as oloompl. irimi Si., OP de mai rod. to
Me extent irs sun 'mounts we inely wormed to to pestle to SOT
1.4 Except to remnant owessly &roam it s Awooment. SOT as do not
man* any rease, emotes, low, apes. mans or oiler mariners mower
Sad to the Saran (Una roll pay s...ch amass or reirrotarse SST
for eny arrante if Cep 11 aria& damsons exeliMpOel Or CWOM WW1
Pant n its ctOVSOO SOT NM a veld FIROMIOIKX1 caftan a Wan ern
mdemnty. Wend end hold SOT hernias am sly taws. costs OM paler,
Slang all CA Ica
SS LINOS. weed 01110M110. the pony 'a sat yew afar the Indio Tee,
of ns Aweernent and man year of an rowel of tilt Agreement sail to
determined as AO WIMOdial0 paw yew aim plus a mos 0iMaleede used
icon the US Deanna ol Leta'. &reek, of Labor Sams vial,
Coasts Pa IndexiAll Liter Cookimeet US
RI Pens. 1602-
1084-100 (11OKr) In addition. NCI resat term pnang snail be equeted
for any seams a deletions to Serves selopid tor The renewal Wm The
pace enviers Mal be the Wiest seen aneroid CPI.LI Monet ed ass
Pobtshed war to each amuel amass
This Naar
shad to
epptcelde to IWO enact tetril..05101Or a renew( Wm or WI WIMP term
other Mo %rola 01 tie Ins Wm
"COPS: Chellni 04.10V; &Owed Poderfitanat
of As me Senras are performed. cantons may Menge r crannmes
Made SETT eliallaCiecawa (luCh as dryer or law) may develOp WWI
recurs SST to emend addlonal costa creat or Wen compete Iv Saws.
en Wadi male SET Mai Wily Cuaner ad Si amble 84191/1191tritadet0
ale MonPOracti end lone for porkearne in TV ever) C01105CC6 Or
00111181,1036 MUM Semmes to be woman a lerranaled. SOT sal be
connensesed Ice Semmes performed and kw cons /neonates nand in
onnecom at re sureporomn or ternerwat
0.2 SOT am not tO relponeitle for lore. say. Miry, *Ina a ha 01
pacemence Is may be okra,
beyond its carol.
ocluding bed not Sneed 10 age Or unmans by CustOmer or de 1,104101.
&goers oe 0.V111flen. Ads of God wry, ow cornmow. wee or ware of
goverrrnri diAtclieS. Ire. theft. common. Wad. maw damage. aprrig.
Ireewass. seas, roams. deacon we' mortars% not eXpK4NNS.
(*AMON. remora. Playa in iranatalatort Cr Mame of wreak fuel
lea a meads In to Ma 01 any ea OrttrainOn. SST shag to
erased Iran performeme cot Me Sweat eV me tine for pernerande slid
to Wended ty a rad equal to to brae 1001 pull a reasonable Noway
80.100 WO Me arrealtelen WSW equal to Compere** kr Ear.
WWI SST wan OW to such orminetersis
AiWde
Illawang Allocation of Itla
if Lax ex
Services under its Arai
is %sinned la (0 days seer to
twee performed
72 EXCEPT SUCH OBUGAT:c”ca Ex r1ESSLY STATED IN 114S
AGREEMENT. SETT EXPRESS' Y v
AM) DISCLAMS ALL OTHER
WARRANTES. STATUTORY
.1 IMPLIED. INCLUDING
WITHOUT IMITATION ANY vv.
MERCHANTABILITY OR
FITNESS FOR A PARTICULAR
' MAKES NO WARRAMY,
EXPRESS OR IMPLIED. THAI A
PROVIDED HEREUNDER
WILL PREVENT ANY LOGS.
.
AI I CASES PROVIDE THE
PROTECTION FOR WHICH II
.
NED CR INTENDED THE
EXPRESS WARRANTIES ANC h
(ORS SET FORTH IN PIS
AGREEMENT WY ONLY DL I.'
ED CR SUPPLEMENTED IN A
WRITING SIGNED BY ANOFFIc,
syT
ZS Customer Wray. la it and Sly :arts darning Wider It POOPS a
discharges SET trom any liable; wen Cu! of ell hilaircle coital by
Customer's mumps. end al dams eanst SOT man° out d sun
Siemens Building
1/28/2011
Page 10
Technologies
EFTA01121051
Appendix A.
Discounted Labor & Material Pricing
Apply a multiplier of list less 50% and less 20% io the current list price book on all items not marked
with the @ indicator. For the items marked @ apply a 50% multiplier. This applies
to BMS parts only.
Labor Rates
These rates are valid to Technical Support Program customers only. These rates are valid through the
date listed on the bottom of this sheet. Site visits are 4 hour minimum billing.
Travel is included in the rate, please add tax as required by law.
Trade involved with technical repairs, maintenance, additions and system upgrade services.
Trade: Service Specialist - BMS
Straight Time
Overtime (Weekdays & Saturdays)
Overtime (Sundays & Holidays)
S165.00
S227.50
S330.00
7:30 am to 4:30 pm Mir
Trade involved with design, implementation, engineering, startup and consultative services
Straight Time
Overtime (Weekdays & Saturdays)
Overtime (Sundays & Holidays)
$203.00
$304.50
$406.00
7:30 am to 4:30 pm M-F
Trade involved with technical repairs, maintenance, additions and system upgrade services.
Trade: Service Specialist — Fire Alarm
Straight Time
Overtime (Weekdays & Saturdays)
Overtime (Sundays & Holidays)
Total Hourly Cost - 8 hour day
$152.00
$228.00
$304.00
7:30 am to 4:30 pm M-F
Trade involved with pneumatic control system repairs, upgrades and modification services.
Straight Time
Overtime (Weekdays & Saturdays)
Overtime (Sundays & Holidays)
$186.00
$372.00
5372.00
7:30 am to 3:30 pm M-F
Trade involved with mechanical equipment system repairs and services.
Trade: Mechanical Service
Straight Time
Overtime (Weekdays & Saturdays)
Overtime (Sundays & Holidays)
Total Hourly Cost - 8 hour day
$126.00
$189.00
$252.00
7:30 am to 4:30 pm NA-F
EFTA01121052
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