DS9 Document EFTA01245585

Date: Tue. 23 Jul2019 7:51:31 PM (UTC) Sent: Tue, 23 Jul2019 7:51:30 PM (UTC) Subject: Fwd: [Request received] Need access to info on deleted account From: To: Related to our conversation yesterday. Here is the information from the possible victim related to the email account she used back irM. ---- Forwarded message From: Date: Jul 23, 2019 3:48 PM Subject: Fwd:IReauest received] Need access to info on deleted account To: Cc: If you need anything else please let me know. Best, Forwarded message ------ From: Support Date: Sat, 13 Jul 2019 at 23:04 Subject: 'Request received] Need access to info on deleted account To Hi Your request (78659) has been received and is being reviewed by the Excite Support Support team. We appreciate your question and will get back to you within 24-48 hours. If you are experiencing Issues logging in to your email after 3/28/10, we ask that you verify Information about your account and identity. Please respond to this message with: - Your full name - Excite member name - Date of birth - Alternate email address (what you used when you first registered with Excite, or what you subsequently changed it to in your Excite Profile) - Zip Code (as originally provided when you registered or subsequently changed it to in your Excite Profile). To add additional comments, reply to this email. 3501.042-005 Page 1 of 2 SUBJECT TO PROTECTIVE ORDER PARAGRAPHS 7, 8, 9, 10, 15, and 17 EFTA_00091347 EFTA01245585 Hello, I am involved with the Eppstein federal investigation. The FBI are requesting from me any info that I may have from the early At that time I was using Excite as my primary email. Is there anyway to recover the data from my account? Sadly I deleted the account sometime in 2008 (May/June/July). Please let me know as soon as possible. Many thanks Zendesk 3501.042-005 Page 2 of 2 SUBJECT TO PROTECTIVE ORDER PARAGRAPHS 7, 8, 9, 10, 15, and 17 EFTA 00091348 EFTA01245586