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efta-efta01359660DOJ Data Set 10CorrespondenceEFTA Document EFTA01359660
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I'm looking into it thanks Armen
Original Message
From: Armen Brash
Sent: Thursday, March 17, 2016 11:19 AM Eastern Standard Time
To: Paul Morris; Jj Litchford
Subject: RE: ACTION REQUIRED: Accounts in Overdraft [I]
Classification: For Internal use only
Paul
This account is still open... it hasn't been closed yet.
Is the transaction that overdrew the account a good transaction? If so, it should be covered from the new
account, and then the account should be closed.
if the transaction that overdrew it was fraudulent, then the fraud procedures need to be followed so we
can grant a provisional credit, then the account should be closed once the investigation is complete and
the credit is made final (or assets recovered).
Best,
Armen
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Armen Brash
Director
Deutsche Bark Wealth Management
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From: Paul Morris
Sent: Thursday, March 17, 2016 11:11 AM
To: Armen Brash; Jj Litchford
Subject: RE: ACTION REQUIRED: Accounts in Overdraft [I]
Armen, I believe this account was closed recently because of fraud and client was supposed get
credit etc. not sure what to do at this point?
CONFIDENTIAL - PURSUANT TO FED. R. GRIM. P. 6(e)
DB-SDNY-0047769
CONFIDENTIAL
SDNY_GM_00193953
EFTA01359660
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Subject: FW: Reg E Review - Error Resolution Process - Client notification letter for provisional credit & Final determination letter [I] From: Armen Brash Date: Mon, 16 May 2016 12:52:02 -0400 To: Stewart Oldfield Paul Morris < Classification: For internal use only Gentlemen, Can you please prepare and send a letter notifying Mr. Epstein that the provisional credit has been made final. Letter Template: http://americas.awm.intranet.db.com/en/files/13- AWM-0392 resol on claim client rei
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