EFTA Document EFTA01359831

EFTA Document EFTA01403089

Subject: FW: Account Overdraft for 8 days- ACTION REQUIRED [I] From: Armen Brash Date: Tue, 22 Mar 2016 09:12:17 -0400 To: Jj Litchford Stewart Oldfield Cc: Andrew Gallivan Classification: For internal use only All, This overdraft has now been outstanding for 11 days. Per policy, it is being escalated to Andrew, copied. I understand that the client had fraud on this account about a week ago—a new account was opened and the assets were transferred, but this account was supposed to be

EFTA Document EFTA01403081

Subject: RE: Account 35266976 Overdraft for 8 days- ACTION REQUIRED [I] From: Melinda Roy <[email protected]> Date: Mon, 21 Mar 2016 16:17:11 -0400 To: Komal Shahani <[email protected]> Cc: gtopwmbankingexceptioncheck rocessin @list.db.com, Stewart Oldfield Kathryn .7 Stanfield <[email protected]>, Jj Litchford <[email protected]> Classification: For internal use only Okay please inform me when this has been reversed so I can proceed with closing the account. From: Koma

EFTA Document EFTA01363546

EFTA Document EFTA01421040

Subject: FW: Reg E Review - Error Resolution Process - Client notification letter for provisional credit & Final determination letter [I] From: Armen Brash Date: Mon, 16 May 2016 12:52:02 -0400 To: Stewart Oldfield Paul Morris < Classification: For internal use only Gentlemen, Can you please prepare and send a letter notifying Mr. Epstein that the provisional credit has been made final. Letter Template: http://americas.awm.intranet.db.com/en/files/13- AWM-0392 resol on claim client rei

EFTA Document EFTA01352976

From: Paul Morris <