EFTA Document EFTA01735156

Introductory Overview 4 ,f Are , ,0/:„ in EFTA_R1_000159438 EFTA01735156 OUR FLEET Lt 63o A 'Wet s LiAt 01 the youngest in the wand Ofta, CIS at 31 Aug 2016. COmanSed 123 passenger and cargo aircraft: ARCPAF1 TYPE CURRENT MIT AIRCRAFT OUNERIES 2016 1025 ANNA A320- campy 35 26 Arlin A530 FamAy 25 L. tt. Arts MAO fairdy 8 Ni0us A350 62 MINN ASNO 8 2 Booing IV 9 62 SOelrl III rWray 28 25 AirbuS Alla • )00or MONNE° 4 1 , • BoE,m9177. 200r tfleightel; 5 1 Octal, 747 Errata!, corny 1 TOTAL 123 179 EFTA_R1_00015989 EFTA01735157 LEVERAGE GROUP SYNERGIES OUR EQUITY PARTNERS TOTAL COMBINED NETWORK • “snurell anew deaf tabrent tea r Wed 2.wleb Yr- 1ir, SIP!: 720 119.1M 343' teoirberlin 2`» awe 49% TOTAL COMBINED 600 NETWORK DESTINATIONS OUR CODESI-IARE PARTNERS Our ccdeshares gwv a combined passenger and cargo netwotk of newly 600 destinations. und over 25200 flights per week. more than any other Male Casten, a tiro Etihad Airways currently has 19/Interline relationships and Si codeshare partnerships in place with: »mi W. at Xfri I 152 302M 122 4.3M ins ,- Ma 130 22.5M ".v% 102 SGM • AN linguS -Air AMIN] - Bangkok AirwayS • fleievitl (3elfauStin WS! AWACS NAS M :VOW J ET AIRWAYS 0 24% - 2e • 0reCittiC • (wheal') • Air Corada ArtcneS) • Sh BruSSels. Airlines • Chra Eastern Arline • Mk, (beck,/ Pakistan internariona *err. • An time • Air France • (tech mitres • 0ureisn MUM flaked • Philippine AuftrieS • Royal AK maw: gigue k Sgt &EEO*" k le • AM Met« itegione0 SAS 2013 119 23,4M 67 N/A " 12 158 2/3M 59 SON • MI New Zealand • Flybe Sberici Airlines (S? t rfdi reeelles 90% ce"AilSERBIA 49% • APSCRetit • Air Seycholle5 • Adele Ccirudre KKI0neSia Cal Nenas AereaS AnteggenleS ApßreS) Sti•CF • South Mean Airways 1i, re-Irt 20,2 10 G52M 9 e...1- O- 1/6‘O @region& owe »- 2014 21 255M 33`? 45 ,„e ' • VI Nippon flawayS American Airlines • &sin MACK • Hainan Agnes • Hang Kong »Mae • Jet Airways • letalue ArmiyS • Kenya AirwayS Kim Royal Dutch • Sntenkan • TAP Peragal • Turkish Amines vietreamkairleS • Virgin AuStralla Ye• set or mis 7 0.2M 13 rAnäntementerie eln (woo 'nee) kveen red (Jest ) 5 new, miner, EFTA_R1_00015990 EFTA01735158 EAG President & CEO Etihad Aviation Group James Hogan f" f u`tic t• • General Counsel • Executive Affairs • Corporate O International Affairs Group Chief Financial Officer James Rigney CEO Etihad Airways Peter Baumgartner Operations Aviation Security Digital Strategy Innovation Airport Services Sales Airline Marketing Guest Experience Croup Chief People Performance Officer Ray Gammell Darren Peisley (acting Group Brand Global Loyalty Company Etihad wholesale Distribution &gm amaDEUS Group Chief Strategy Es Planning Officer Kevin Knight Cargo CEO Etihad Engineering Jeff Wilkinson Airframe Services Component Services Supply Chain Management Design Engineering Technical Training Technical Sales Group Chief Technology C, Innovation Officer Robert Webb CEO Airline Equity Partners Bruno Matheu Agana Coirbettin de,:r . tSCROM III AtiltWANS Talrycheitt, \ 44, erhitn.T): EFTA_R1_00015991 EFTA01735159 LQVI AIRWAYS ENGINEERING • Heavy & Major Structural, Cabin Modifications, Component Services, Supply Chain, Design & Engineering & Technical Training • More than 200,000 square meters of apron & hangars • 9 heavy widebody lines, incl 3 A380 bays with paint facilities • Continuously evolving • EFTA_R1_00915992 EFTA01735160 Continuously evolving... Hangtii Investments in new facilities... People engagement... Leadership training rolled out and 1200 attendees at Winning Behaviours road show — supporting Performance management system Employee engagement survey tools introduced • People Ey information points established • Weekly Employee briefings EFTA_R1_00015993 EFTA01735161 Committed to Quality & Continuous Improvement Driving Efficiency & Safety • Fully automated solution introduced eradicated all personal tools in the facility • Aircraft zonal and overarching visibility to all tools issued • Managing over 30,000 tools with live feed into Centralized Planning Er Control SAF SAFETY MATTERS EFTA_R1_00015994 EFTA01735162 One Team, One Mission... Technical Training Kevin Pereira CEO Jeffrey Wilkinson EY: PH CAR M/145; AM CAR 147 EY ENG: AM CAR 145/21 Technical Sales & Customer Service Frederic Dupont EY Tech Ops Stephan Klose Fleet Engineering Norbert Duevel Etihad Airways Technical Pt 145, Pt M MRO Services (PH 145) Mick Adams Quality & Safety (MRO) Robert Brady Airframe Services Graeme Robertson Supply Chain & Component Services Salah Almoudi Etihad Airways Engineering Pt 145, Pt 21 Design Engineering Bernhard Randerath EFTA_R1_00015995 EFTA01735163 OUR FACILITIES Additional ca added latpeac2ioty17to be Ito Ottab%1nteccilona1Aitclott ••••• - LEGEND: 1. Main Gate & Reception 2. Executive Building 3. Wheels & Brakes 4. Main Store 5. Engineering 6. Engine Production Shop 7. Hangar 1 8. Support Services 9. Cafeteria 10. Training Centre 11. Facilities 12. Paint Hangar 13. Paint Hangar 14. Bay 5 15. Bay 6 16. New Paint Hangar 17. Hangar 6 18. Deliveries Gate EFTA_R1_00015996 EFTA01735164 Significant growth in MRO demand Forecast Hangar Man Hours The majority of our work is NOT Etihad based Third party business is significant and growing 50% 62% 68% 63% 2016 2017 2018 2019 Third Parties Equity Partners Etihad Airways E FTA_R 1_000 1 5997 EFTA01735165 Airframe Services ____ • Heavy / light maintenance: • Airbus: A300, A320, A330, A340, A380, A350 planned • Boeing: B757, 6767, B777, 6737NG, 6787, • Diverse modification services including IFE upgrade/new installation, cabin reconfiguration including Trim & Finish, winglet installation, vertical fin attachment modifications... • Full Rebranding campaigns (interior & exterior), A380 Major Mods... • 2 aircraft painting facilities with capacity of up to 6777/A340 aircraft types Centralized Planning and Control (CPAC) drives proactive and focused production / resource planning with no last minute surprises EFTA_R1_00015998 EFTA01735166 EFTA_R1_00015999 EFTA01735167 Otr Capabi I i ti es: t Vacuum press machine for side wall recovery t Plastic Repairs t New Seats Covers Y, .I, F classes t Interior decals t Cockpit seats recovery t New carpets installation t Upholstery for leather recovery t Laundry technical wash t 120+ staff with impressive care for details t On-site Flammability Test Lab in collaboration with Lantal EFTA_R1_00016000 EFTA01735168 tenance & Modification Packages We optimize ground time by combining modification packages with scheduled maintenance, additional Service Bulletins (SBs), Airworthiness Directives (ADs) and out of phase checks. Cabin Modification • LOPAs • In-flight entertainment (IFE) • Cabin monuments • Cabin systems • Program management • Kitting and logistics management • Design certification services Aerostructures packages • Winglet installation • Nacelle composite repairs • Thrust reverser composite repairs • Aircraft recovery and rebuild • Skin replacement • Corrosion repairs • Fuel tank inerting • VVIP interior installation DOA Certificate EASA.21J.163 3rd oldest DOA (of 15) outside Europe and the only with major mod approval in ME. Avionics and electrical • Airbus ALMA V2 connectivity installation • Panasonic Global Communication Systems GCS) • Electronic flight bag • E-enabling for new generation aircraft • Wireless quick access recorder (WQAR) • Traffic collision avoidance system (TCAS v7.1) Scheduled and Unscheduled maintenance • Line maintenance • Light maintenance • Heavy maintenance • Out of phase checks • Complex repairs • Painting and livery • Component repair cycle management EFTA_R1_00016001 EFTA01735169 • MFED EFFFCI ENCIE • HENLTH PFOGNCIM • PARS P POD MON • DEVEGIP ANT& TEbI • INTELLIGENTCAEN • CON6UTING R/I CB EFTA_R1_00016002 EFTA01735170 Technical Training Committed to become Center of Excellence for all recognized engineering training on Airbus & Boeing platforms, including A380 and 8787 and future plans for B777X and A350 • Boeing 787 DTT Suite (Desktop Trainer) • Airbus A380 ACT (Airbus Competence Trainer) GCAA 147 approved training organization with increasing scope EASA 147 approved (787) with increasing scope Conduct all 145 in house courses. Graduate Engineer Trainee programs available for Emiratis, Omanis, Serbian, Seychellois and Italians. In 2015: Close of 900 courses held with more than 10,000 students trained EFTA_R1_00016003 EFTA01735171 One team, One Mission: Providing industry leading aircraft maintenance and engineering solutions. -30c- Ownership structure drives synergies and supports path to excellence Strategically located in a high growth geographic area connecting East to West Comprehensive MRO offering through flexible and customized service solutions I Airline mentality committed to delivering world class Customers' experience Over 85,000 square meters of state of the art infrastructures and growing capabilities led by an international and multi-disciplined experienced workforce it EFTA_R1_00016004 EFTA01735172 RECENT ACHIEVEMENTS • Delivered A380 Door Mod. Prog. (28 a/c) one month ahead of time w/ zero Quality issues • Performed 151 787 C-check in the ME region, and the 1st Full Strip & repaint 787 in the World. • ME MRO Service Provider of the Year 2016 & 2015 Aviation Business - ITP) • Airline of the Year 2016 (US-based aviation industry publication ATW) • First Middle Eastern MRO to receive Major Part 21J approval from EASA EFTA_R1_00016005 EFTA01735173 THANK Y( U EFTA_R1_00016006 EFTA01735174