EFTA Document EFTA01791872

From: Sent: To: Cc: Subject: Heil, James Tuesday, December 16, 2014 6:50 PM [email protected] RE: Good afternoon sir. I hope all is well! I spoke with the Passenger Service Manager (PSM) in West Palm and he was very helpful. I shared your tail number with him and he said he is familiar with you and requested that I provide you with his cell number to allow you to contact him directly with any issues that may arise regarding West Palm. His name is Supervisor Gerry Martinez and he is the supervisor assigned specifically to deal with issues of this type. Here is his cell number (772-216-9469). I also forwarded him some information that he can hopefully share with his airport officers to avoid these types of issues in the future. As far as Bedford, I passed on the information through the Passenger Service Manager at Logan and he responded to me that he has passed it on to the Bedford Airport. Hopefully that will be the end of the problem at those two airports but please feel free to contact me anytime that I can be of help. As far as Teterboro, I haven't yet made contact with their Passenger Service Manager but I am still working on it. Hopefully I can get that done soon as well! I will update you as soon as I have any information regarding Teterboro. Respectfully; EFTA_R1_00122296 EFTA01791872 From Sent: Sunday, December 14, 2014 5:11 AM To: '[email protected]' Subject: Re: You're welcome. I will do whatever I can to help. I will be in touch after I make some calls. From: jeffrey E. [mailto:[email protected] <mailto:[email protected]> ] Sent: Sunday, December 14, 2014 04:59 AM To: Heil, James Subject: thanks for you help. I sincerely appreciate it. . My airports in the states are few. west palm, teterboro nj, and bedford .logan . We have been told to file eApis many times. passenger in west palm , had b2 visa , entry permission shortened. passenger in logan was held until her Advanced parole was stamped again for entry, . my tail numbers are 212 JE , and 908 JE. It would be a great help to have a written document that lays out the rules. thanks in advance please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to [email protected] <mailto:[email protected]> , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved 2 EFTA_R1_001 22297 EFTA01791873