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efta-efta01807303DOJ Data Set 10Correspondence

EFTA Document EFTA01807303

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DOJ Data Set 10
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efta-efta01807303
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EFTA Disclosure
Text extracted via OCR from the original document. May contain errors from the scanning process.
From: Sent: To: Subject: PayPal <[email protected]> Wednesday, October 3, 2018 5:01 AM Annual Resolution Notice <https://epl.paypal-communication.com/H/2/v400000166384c8282=1c5ab6e966f45e8/790224a6-4524-44c7-a7c3- a2e77399c3f4/HTML> to view this message in your browser. <https://pp.images.harmony.epsilon.com/CreditUSA/2017/D=C/ADHOC/paypal.png> <https://pp.images.h=rmony.epsilon.com/CreditUSA/2017/MAR/ADHOC/white-space.jpg> <=td> <https://pp.images=2Eharmony.epsilon.com/CreditUSA/2017/MAR/ADHOC/white-space.jpg> Dear Myla Tatum: We're sending you a copy of our Annual Error Resolution Notice to provide =elpful information if you have a billing error or unauthorized transaction=on your PayPal account. Just remember that you can check out our Error R=solution Notice anytime by going to the section of our User Agreement <https://=pl.paypal- communication.com/T/v400000166384c8282c1c5ab6e966f45e8/79022=a6452444c70000021ef3a0bcc2/790224a6- 4524-44c7-a7c3-a2e77399c3f4? dU =v=oQIZ2XmHtXgxjjiWvqAt6oUbloqyA_uK> "Liability for Unauthorized Tra=sactions and Other Errors". As always, if you need help or have any questions, visit our Help Center. You can also find =he link on any page of our website. Thank you for being a PayPal customer. Sincerely, PayPal Annua= Error Resolution Notice In case of errors or questions about your electronic transfers, please cal= us at 888-221-1161 or write us at PayPal, Attn: Error Resolution Departme=t, P.O. Box 45950, Omaha, NE 68145-0950 as soon as you can, if you thi=k your statement or receipt is wrong or if you need more information about=a transfer listed on the statement or receipt. We must hear from you no =ater than 60 days after we sent the FIRST statement on which the problem o= error appeared. 1. Tell us your name and account number (if any). 2. Describe the error or the transfer you are unsure about, and explain a= clearly as you can why you believe it is an error or why you need more in=ormation. 3. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or q=estion in writing within 10 business days. We will determine whether an error occurred within 10 business days after =e hear from you and will correct any error promptly. If we need more tim=, however, we may take up to 45 days to investigate your complaint or ques=ion. If we decide to do this, we will credit your account within 10 busi=ess days for the amount you think is in error, so that you will have the u=e of the money during the time it takes us to complete our investigation=2E If we ask you to put your complaint or question in writing and we do no= receive it within 10 business days, we may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated trarsactions, we may take up to 90 days to investigate your complaint or quest=on. For new accounts, we may take up to 20 business days to credit your =ccount for the amount you think is in error. 1 EFTA_R1_00155490 EFTA01807303 We will tell you the results within three business days after completing o=r investigation. If we decide that there was no error, we will send you = written explanation. You may ask for copies of the documents that we us=d in our investigation. Please do not reply to this email. We are unable to respond to=inquiries sent to this address. For immediate answers to your questions,=visit our Help Center by clicking "Help" located on any PayPal page or ema=l. PayPal, Inc. is Licensed as a Money Transmitter by the New York Stat= Department of Financial Services. PayPal, Inc., NMLS #910457, License=#FT3345, Massachusetts Foreign Transmittal License. PayPal, Inc., Tran=mit Money By Check, Draft or Money Order By The Department of Banking, Com=onwealth of Pennsylvania. PayPal, Inc. Rhode Island Licensed Money Tra=sferor. PAYPAL, INC., NMLS #910457, LICENSE #34967, IS LICENSED BY THE=GEORGIA DEPARTMENT OF BANKING AND FINANCE. Copyright © 2018 PayPal, Inc. All rights reserved. PayPal is Ioca=ed at 2211 N. First St., San lose, CA 95131. NA07122 &nbs=; &nbs=; <https://ad.doubleclick.net/ddm/trackimp/N426203.3552PAYP=L/B11035907.202888962;dctrkaid=318727194;dc_trk cid=79856570;u=2=639314:26697077:NON:026755433;ord=Itimestampl;dc lat=;dcrdid=;tagf=rchilddirectedtrea tment=?> <https://epl.paypal- comm unication.com/O/v400000166384c8282c=c5ab6e966145e8/790224a 6452444c700004c5a42963aa 1> 2 EFTA_R1_00155491 EFTA01807304

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