EFTA Document EFTA01952133

To: Epstein Jeffreyrjeevacationagmail.comj From: Lesley Groff Sent Tue 10 • :23 PM Subject Car for Do you wish me to book a car for this Thurs. Oct. 31 and then again on Monday Nov. 4th? Begin forwarded message: From: Subject: Fwd: Virgin Atlantic Airways e-Ticket Date: October 29 2013 1:34:55 PM EDT To: Lesley Groff Hey lesley! how are you? I spoke yesterday with jeffrey in order to have an apt and car in new york this week. I have forwarded the information tickets! Could you please send me a car this thursday at 16.50 in JFK and organise another car on monday 4th! Thank you very much in advance Mi rwarded message From: Virgin ETicket <Virgin.cticket.LON®fly.virgin.com> Date: 2013/10/29 Sub' • Vic in A !,n i Airw To: virgin atlantic CO ticket Receipt/Itinera Please bring this c-ticket when yon check-in, This document is automatically generated. Please do not respond to this e- EFTA_R1_00419873 EFTA01952133 mail. Arc you travelling to the United States under the Visa Waiver Programme? You arc now required to apply for ESTA travel authorisation. Apply now at https:ilesta.cbp.dhs.goviesta 0% commission on all foreign exchange transactions at American Express ® UK airport or Moncycorp ® Gatwick Airport bureau de change for all Virgin Atlantic arriving and departing passengers, plus you can also earn Flying Club Miles. Go to www.virginatlantic.comieurrency Treat yourself to some Retail Therapy. Choose from our range of gorgeous gifts, delivered either to your scat on board or direct to your home. Click here to explore the range. Please click here to use Online Check In (for Virgin Operated flights only) BOOKING DETAILS Reference: Issue Date: 29 October 2013 Place of Issue: LONDON Passenger' FLIGHT DETAILS FLIGHT DEPART DEPART DEPART ARRIVE ARRIVE CLASS STATUS OPERATED DATE AIRPORT TIME AIRPORT TIME BY VS045 31 OCT LHR 13:00 JFK 16:55 N Economy OK VS VS004 04 NOV JFK 18:00 LHR 06:20 O Economy OK VS Arrival date may differ from departure date FLIGHT OPERATED BY: VS = VIRGIN ATLANTIC Terminal Information VS 045 Check In : Arrivals : LONDON, LONDON HEATHROW-Zone A, Terminal 3 NEW YORK, JOHN F KENNEDY-Terminal 4 EFTA_R1_00419674 EFTA01952134 VS 004 Check In : Arrivals : NEW YORK, JOHN F KENNEDY-Row 9, Level 4, Terminal 4 LONDON, LONDON HEATHROW-Terminal 3 For further information please visit httolAtinvw.virgin-atlantic.com/attheairgort/airoortguide/index.is9 INTERNATIONAL CHECK-IN TIMES Check-in times vary between airlines and airports. Virgin Atlantic check-in counters and bag drop desks, open at least 2.5 hours prior to departure. Please click here to use Online Check In (Virgin Operated flights only): We close our check-in facilities and bag drop desks 60 minutes before departure. If you haven't checked in with your hold luggage by this time, you'll miss the flight. For check-in details for other airlines, please check with the airline or its authorised agent.lf you are travelling from Accra our check-in facilities and bag drop desks close 90 minutes before departure. Heathrow Terminal 3 - Please ensure that you are through Airport Security at least 30 minutes before your schedule departure time. Unfortunately, if you do not meet this time you will not be allowed onto your flight. TICKET NUMBERS and ENDORSEMENTS VOLUNTARY CHANGES RESTRICTED FARE DETAILS Fare Taxes/Fees/Charges/Carrier Imposed Surcharges Total Form of Pa ment ; VI GBP YO213.00 GB67.00 XT76.05 GBP AMOUNT RECEIVED GBP 119.00 475.05 475.05 CONTACT DETAILS UK: Minicom 0844 209 0747 UK: Reservations 0844 8 747 747 UK: Upper Class 0844 579 1111 USA (Toll free) 1 (800) 862 8621 Virgin flying club UK 0844 412 2414 Virgin flying club USA 1 (800) 365 9500 NOTICE OF INCORPORATED TERMS OF CONTRACT Your carriage is subject to Virgin Atlantic's conditions of contract and to the conditions of carriage of each transporting airline. Those conditions include, for example, terms governing: (1) restrictions on. and time limits for, claims; (2) rights of the airline to change terms of the contract of carriage; (3) rules on check-in and boarding times, and the right to refuse carriage. For a copy of Virgin Atlantic's conditions of contract, please visit: - www.virginatlantic.com/bookflightsandmore/conditionsofcontractiarticle1.isp ELECTRONIC TICKET INFORMATION This e-ticket receipt is a record of your electronic ticket,which is stored electronically in a computer EFTA_R1_00419675 EFTA01952135 reservations system.For more information about e-tickets,please visit: www.virginatlantic.comllag/eticket.isn IF YOU HAVE RECEIVED THIS E-MAIL IN ERROR This is a confidential e-mail intended only for the Virgin Atlantic Airways customer appearing as the addressee. If you are not the intended recipient please delete this e-mail and inform us directly as soon as possible. Please note that any copying, distribution or other action taken or omitted to be taken is prohibited and may be unlawful. IMPORTANT PASSENGER INFORMATION If travelling to the US, please make sure you have a note of your address in the US available at check-in unless you have already given us that and other advance passenger information. For more information please click the link below: wvw.virgin-atlantic.com/passengerinformation/index ISP SELF SERVICE CHECK IN Save time and use Online Check In on our website, or our new Self Service Kiosks at participating Airports. For more information please click the link below: WWW vir inatlantic.com/mana•e ourfli•htsfindex .sp • BAGGAGE ALLOWANCE Baggage information for your itinerary is detailed below. If you require further information on our baggage policies, including excess baggage, our policy on carrying liquids or restricted items please visit our website for full details: http://www.virgin-atlantic.com/gb/en/travel-information/baggage/check-in- baggage.html Please note: depending on your itinerary, Virgin Atlantic's baggage policies may not apply due to the US Dept. of Transportation's regulations. The following baggage fees may apply for each sector between: LHR-JFK First Checked-In bag fee: Maximum checked-in bag weight: Dimensions must not exceed: (LI is linear inches, LCM is linear centimetres. Linear is the total sum of the length, height. and width of a piece of luggage) Second Checked-In bag fee: Maximum checked-in bag weight: Dimensions must not exceed: (LI is linear inches, LCM is linear centimetres. Linear is the total sum of the length, height, and width of a piece of luggage) FREE UP TO 50 LB/23 KG UP TO 81 LI/208 LCM GBP 65.00 UP TO 50 LB/23 KG UP TO 81 LI/208 LCM The following baggage fees may apply for each sector between: JFK - LHR EFTA_R1_00419676 EFTA01952136 First Checked-In bag fee: Maximum checked-in bag weight: Dimensions must not exceed: (LI is linear inches, LCM is linear centimetres. Linear is the total sum of the length, height, and width of a piece of luggage) Second Checked-In bag fee: Maximum checked-in bag weight: Dimensions must not exceed: (LI is linear inches, LCM is linear centimetres. Linear is the total sum of the length, height, and width of a piece of luggage) CARRY-ON FREE UP TO 50 LB/23 KG UP TO 81 LI/208 LCM GBP 65.00 UP TO 50 LB/23 KG UP TO 81 LI/208 LCM — "`•• — ... i .,. ‘.. . , .. .. . . . , .. Economy 1 piece with a maximum weight of 10kg (22lbs). Dimensions must not exceed 23 x 36 x 56cm / 9 x 14 x 22ins Premium Economy 1 piece with a maximum weight of 10kg (221bs). Dimensions must not exceed 23 x 36 x 56cm / 9 x 14 x 22ins Upper Class 2 pieces With a maximum (combined) weight of 16kg (351bs) or with a maximum weight (individual) of 12kg (26lbs). Dimensions must not exceed 23 x 36 x 56cm / 9 x 14 x 22ins Virgin Atlantic passengers travelling in Upper Class are entitled to three pieces of checked in baggage free of charge on Virgin Atlantic operated flights. Please note that you may be charged to take additional pieces of baggage on sectors of your itinerary that are not operated by Virgin Atlantic. Passengers travelling with infants or children can bring a fully collapsible pushchair or car seat, in addition to their free check in luggage allowance. Infants too young for their own seat on the aircraft (travelling on the lap of a parent or carer) can have one piece of hold baggage weighing up to 23kg. and one piece of hand baggage weighing up to 6kg. We're afraid we can't allow extra baggage allowance to be purchased for infants. Virgin Atlantic passengers who hold a Flying Club Gold card are entitled to one piece of checked in baggage in addition to the above allowance at no extra cost on Virgin Atlantic operated flights. Please note that you may be charged to take this extra piece of baggage on sectors of your itinerary that are not operated by Virgin Atlantic. If travelling on a mixed class ticket where the outbound and return journeys are in different classes then the relevant allowances for each direction will apply so please note there may be different allowances on your outbound and return journey. EFTA_R1_00419677 EFTA01952137 Extra Baggage Charges If you'd like to bring extra luggage over and above your free baggage allowance on Virgin Atlantic operated flights. you can pay to check in up to 10 extra bags per person (weight limitations may apply). -Extra baggage charges apply for each bag over and above your free allowance. -Excess charges will be applied to both overweight and oversized bags. -Charges for additional baggage are payable each way and could be charged per sector of travel. -Any bags weighing over 32kg will not be accepted. -Any excess baggage purchased is non-refundable and non-transferable. DANGEROUS ARTICLES IN BAGGAGE For safety reasons, dangerous articles such as those listed in the following link must not be carried in your hand or checked baggage: http://www.virain-atlantic.corn/gb/en/travel-inforrnation/baggage/restrictions/dangerous- articles.html TRANSFER OF DATA TO GOVERNMENT AUTHORITIES Applicable laws require that your personal information will be made available to competent authorities in and outside the EU.Further information is available on our website, please visit : www virgin- atlantic. com/pnvacyandsecurity/transferringdata./sp DENIED BOARDING COMPENSATION For details of compensation and other benefits, to which you may be entitled if denied boarding for the flight for which you hold a confirmed reservation, please visit: www.vindinatlantic.comthookflightsandmoreiconditionsotcarriacm/carriaoe9.isp LIABILITY NOTICE Regulation 2027/97 (as amended by Regulation 889/02), the Warsaw Convention or the Montreal Convention may apply to your carriage and limits the liability of airlines for death or personal injury, loss of or damage to baggage. and for delay. No financial limit applies to Virgin Atlantic's liability for proven damages for death or personal injury. Virgin Atlantic's liability for loss, damage to or delay of checked and unchecked baggage is limited to a maximum of 1,131 SDRs per passenger. Baggage greater in value should be insured, or a higher limit of liability can be purchased, by making a special declaration and paying a supplementary fee before travel. Virgin Atlantic's liability for passenger delay is limited to a maximum 4,694 SDRs per passenger. For more information, please click: www.virginatlantic.comibookflightsandmore/conditionsotcarriage/carriage15.isp For details of other transporting airlines' liability, please check with the airline or its authorised agent. Virgin Atlantic Airways Ltd. Registered Office- Company Secretariat, The Office, Manor Royal. Crawley, West Sussex, RH10 9NU Registered in England 1600117 WHERE TO SEND FEEDBACK: If you wish to lodge a compliment or complaint, please contact: Virgin Atlantic Airways Limited Customer Relations PO Box 747 Dunstable LU 6 9AN United Kingdom Fax Number: + 44 0844 209 8708 E-mail:Customer.Relations(&flv.viroin.com EFTA_R1_00419678 EFTA01952138 Be sure to drop by at http://www.virqinatlantic.com for all the latest news and fantastic offers. Tweet travel with us: http://www.twitter.com/virginatlantic Join us on Facebook: http://www.facebook.com/virginatlantic View us on YouTube: http://www.voutube.com/vireinatlantic Connect on Linked In: http://www.linkedin.com/company/virgin-atlantic-airways The information contained in this email and its attachments may contain confidential/privileged information. It is intended only for the named recipient(s). If you are not a named recipient please do not distribute/copy or rely on its contents. We apologise if this came to you by mistake - please tell us and then delete it. Unless explicitly stated, any opinion expressed in this e-mail may not be that of Virgin Atlantic and the content does not represent a contract. Whilst Virgin Atlantic takes care to protect its systems from electronic virus attack or other harmful event, no warranty is given that this email message (including any attachments to it) is free of any virus or other harmful matter and accepts no responsibility for any loss or damage resulting from the recipient receiving, opening or using it. We reserve the right to retain and monitor all e-mail communications. Virgin Atlantic Airways Limited. Registered office: Company Secretariat, The Office, Manor Royal, Crawley, West Sussex, RH10 9NU. Registered in England, company number: 1600117 EFTA_R1_00419679 EFTA01952139