EFTA Document EFTA02047571

To: Amex Centurian Trav From: Sent: Mon 7/18/2016 6:17:24 PM Subject: Re: Ticket for Joscha Bach [Incident: 16071 8-000078] we must purchase the scat in order to take the flight? then go ahead and purchase...the # you need to charge this On Jul 18, 2016, at 2:15 PM, Natalia Molotkova wrote: To Subject: Ticket for Joscha Bach From: Natalia Molotkova Sent: 07/18/2016 02:15 PM So, issuing United instead? Regards, Natalia (Natasha) Molotkova Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 07/18/2016 02:15 PM ok...i will let Joscha handle the seating again... On Jul 18, 2016, at 1:54 PM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 07/18/2016 01:54 PM Yes, first leg seat will be 47.00-53.00USD, second leg - 59.00-67.00. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00583091 EFTA02047571 Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 07/18/2016 01:51 PM do the later flight...for extra wiggle room... 3:10pm! thanks On Jul 18, 2016, at 1:43 PM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 07/18/2016 01:46 PM Let me know what to book.. Regards, Natalia (Natasha) Molotkova Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 07/18/2016 01:45 PM thanks so much On Jul 18, 2016, at 1:40 PM, Natalia Molotkova rote: From: Natalia Molotkova Sent: 07/18/2016 01:43 PM We can do the following: 1 DL 1 DL 1365 22AUG TIC MSP 0245P 0623P 868 22AUG MSP BOS 0802P 1 150P EFTA_R1_00583092 EFTA02047572 TOTAL FARE - USD 323.01 1 UA 3694 22AUG YYC ORD 0310P 0750P OPERATED BY /SHUTTLE AMERICA DBA UNITED EXPRESS 1 UA 670 22AUG ORD BOS 0905P 1227A TOTAL FARE - USD 312.94 Regards, Natalia (Natasha) Molotkova Hours: on ay through riday : am to 5:30pm EST From: Natalia Molotkova Sent: 07/18/2016 01:40 PM Sure, I am on it.. Regards, Natalia (Natasha) Molotkova Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 07/18/2016 01:03 PM Natasha...Joscha sent me the below...can we change the ticket for him? Thank you for the itinerary! I will need to get to Calgary by bus from the conference venue, and it will be difficult to get there in the early afternoon on the 22nd, preferably after 2:30pm? On Jul 18, 2016, at 12:22 PM, Natalia Molotkova wrote: EFTA_R1_00583093 EFTA02047573 From: Natalia Molotkova Sent: 07/18/2016 12:22 PM Sounds good!! Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From Sent: :09 PM I'll let him take care of his seats! thanks! On Jul 18, 2016, at 11:06 AM, Natalia Molotkova c s,vrote: From: Natalia Molotkova Sent: 07/18/2016 11:06 AM To pre-assign seats on all flights will be fee, or he can do it at the airport for free. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Natalia Molotkova Sent: 07/18/2016 11:02 AM Lufthansa/ Condor ticket is non refundable coach with EUR 3 cancellation, no future credit. West Jet is non refundable coach with $75 change fee. Regards, EFTA_R1_00583094 EFTA02047574 Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From Sent: 07/18/2016 10:30 AM Ok. Sounds good. Please book. Sent from my iPhone On Jul 18, 2016, at 9:36 AM, Natalia Molotkova To: Subject: is et or Joscha Bach From: Natalia Molotkova Sent: 07/18/2016 09:36 AM wrote: We can do for the flight from Berlin the followil 1 LH 1 DE 177 17AUG TXL FRA 0845A 09E 2438 17AUG FRA YYC 1130A 01' TOTAL FARE - USD 807.40 To Boston - West Jet 1 WS 656 22AUG YYC YYZ 0700A 12' 1 WS 3604 22AUG YYZ BOS 0205P 034' OPERATED BY WESTJET ENCORE TOTAL FARE - USD 279.34 Regards, Natalia (Natasha) Molotkova - t *a Z - - *a 1-• 14-1-. 6 " •ay •:r 'am to 5:30pm EST EFTA_R1_00583095 EFTA02047575 From: Natalia Molotkova Sent: 07/18/2016 09:28 AM Sorry, got call, almost done with your request.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From Sent: 07/18/2016 09:09 AM 7 Sent from my iPhone On Jul 18, 2016, at 9:02 AM, Natalia Molotkova <natalia.molotkow From: Natalia Molotkova Sent: 07/18/2016 09:02 AM Morning, on it.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Administrator Sent: 07/17/2016 01:27 PM Thank you for your email. I am currently out of the office. EFTA_R1_00583096 EFTA02047576 From Sent: 07/17/2016 01:27 PM Hi Natasha- can you please find round trip, coach ticket for Josch (Boston) on 8/22/2016 arriving afternoon as well around 2-4pm- BER is Berlin I assume? He is German-- Joscha Bach born his passport is valid to Citizenship and country of birth is If you could look in to this tomorrow morning (Monday July 18th) Thanks, Privacy Statement I Visit the Centurion Card To learn more about e-mail security or report a suspicious e-mail, please vise OD 2015 American Express. All rights reser When booking concierge services for Card Members, American Express uses a ("Concierge Company"). In some cases, Concierge Company will provide you w provider(s) fulfilling your concierge service. The actual decision to use any s Company and/or American Express is the responsibility of each Card Memb Express strongly recommend that you carefully consider each service provide Service providers are not employees or agents of Concierge Company or Ame act on behalf of Concierge Company or American Express in any way. 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For more information please visit www.ami CSTg1022318, Washington UBI8600.469.694, Iowa TAg002, I EFTA_R1_00583097 EFTA02047577 Ref# 160718-000078 From: Natalia Molotkova Sent: 07/18/2016 09:36 AM We can do for the flight from Berlin the following - best fare on the marker - 1 LH 1 DE 177 17AUG TXL FRA 0845A 0955A 2438 17AUG FRA YYC 1130A 0115P TOTAL FARE - USD 807.40 To Boston - West Jet 1 WS 656 22AUG YYC YYZ 0700A 1243P 1 WS 3604 22AUG YYZ BOS 0205P 0347P OPERATED BY WESTJET ENCORE TOTAL FARE - USD 279.34 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Natalia Molotkova Sent: 07/18/2016 09:28 AM Sorry, got call, almost done with your request.. Regards. Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST EFTA_R1_00583098 EFTA02047578 From: Sent: I / - ) - 1 16 0 :09 AM 7 Sent from my iPhone On Jul 18, 2016, at 9:02 AM, Natalia Molotkova From: Natalia Molotkova Sent: 07/18/2016 09:02 AM Morning, on it.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Administrator Sent: 07/17/2016 01:27 PM Thank you for your email. I am currently out of the office. From Sent: 07/17/2016 01:27 PM wrote: Hi Natasha...can you please find round trip, coach ticket for Joscha Bach BER to Calgary on 8/17/2016 to an 8/22/2016 arriving afternoon as well around 2-4pm... BER is Berlin I assume? He is German... Josc born his passport is valid to Citizenship and country of birth is If you could look in to this tomorrow morning (Monday July 18th) Thanks, EFTA_R1_00583099 EFTA02047579 Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. 6D 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. 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We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California C5111022318, Washington UBle600.469.694, Iowa TAft002, Nevada NW2001-0126 Refit 160718-000078 EFTA_R1_00583100 EFTA02047580