EFTA Document EFTA02047748

To: Amex Centurian Travel From: Sent: Wed 7/6/2016 7:45:49 PM Subject: Re: Travel on China Eastern Airline-July 8-25 [Incident: 160707-000416] she said she lost her passport and had to get a new one. She is Chinese but had passport issued while living in Paris France. So the passport country of issue is France, city Paris...but she is Chinese citizen...does that make sense? can i send you a copy of her passport? On Jul 6, 2016, at 3:40 PM, Natalia Molotkova wrote: To: Subject: Travel on China Eastern Airline-July 8-25 From: Natalia Molotkova Sent: 07/06/2016 03:40 PM Does it mean she has French Passport or Chinese issued in Paris? (My Russian PP# XXXXXXXXXX in Was Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 07/06/2016 03:24 PM she is Chinese.... passport is from France however...place of issue is paris On Jul 6, 2016, at 3:13 PM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 07/06/2016 03:13 PM fare is refundable with 130USD cancellation fee if canceled prior to non refundable. Change fee is $65.00. Wandi is British too? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00583378 EFTA02047748 Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 07/06/2016 03:06 PM sorry bout that! I remember now it xxxx's out! On Jul 6, 2016, at 2:56 PM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 07/06/2016 02:56 PM Just numbers. What is citizenship? Is she female? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Natalia Molotkova Sent: 07/06/2016 02:55 PM M, will you send PP# XXXXXXXXXX without word PP# XXXXXXXXXX, just numbers? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST EFTA_R1_00583379 EFTA02047749 From: Sent: 07/06/2016 02:54 PM yes: On Jul 6, 2016, at 2:45 PM, Natalia Molotkova wrote: From: Sent: 07/06/2016 02:54 PM YES! do it! thank you! On Jul 6, 2016, at 2:50 PM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 07/06/2016 02:50 PM 1 MU 502 08JUL HKG PVG 1250P 0325P 1 MU 297 08JUL F PVG JFK 0730P 1015P 2 MU 298 25JUL M JFK PVG 0145A 0510A 2 MU 723 B26JUL T PVG HKG 0650P 0930P 1ADT 1014.66 TOTAL FARE - USD 2029.32 EFTA_R1_00583380 EFTA02047750 OK to issue? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 07/06/2016 02:45 PM thanks! On Jul 6, 2016, at 2:42 PM, Natalia Molotkova < wrote: From: Natalia Molotkova Sent: 07/06/2016 02:45 PM May I have names like in the passports? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager ours: on ay roug nay am to 5:30pm EST From: Natalia Molotkova Sent: 07/06/2016 02:42 PM OK, on it... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager ay roug nay am to 5:30pm EST From: EFTA_R1_00583381 EFTA02047751 Sent: 07/06/2016 02:42 PM Hi Natasha...) am going to send you an email with a link to China Easter Airline for flights Jeffrey wants to pi Kimberly Ko...also attached is a ticket that we had on hold for them so you can see their information...let me is requesting...) was working on this on July 4th.... Let me know if you need anything else...but I think you should have all since we had purchased tickets, canc ones... Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexoress.com/phishing. O 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) Is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: ihttp://maps.google.com/help/terms maps.htmll. For "Map Legal Notices" click here: f http://www.maps.google.com/help/legainotices maps.htmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBP1600-469-694, Iowa TAlf002, Nevada NVit2001.0126 Refit 160707-000416 EFTA_R1_00583382 EFTA02047752