EFTA Document EFTA02049337

To: From: Sent: Subject: Travel on China Eastern Airline-July 8-25 [Incident: 16 0707-000416] lata is Toot ova Wed 7/6/2016 6:42:58 PM Title: American Express ® To: Lesley Groff Subject: Travel on China Eastern Airline-July 8-25 From: Natalia Molotkova Sent: 07/06/2016 02:42 PM OK, on it... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 07/06/2016 02:42 PM Hi Natasha I am goin to send ou an email with a link to China Easter Airline for flights Jeffrey wants to purchase for and also attached is a ticket that we had on hold for them so you can see t eir information let me know if you can purchase the tickets s requesting I was working on this on July 4th . Let me know if you need anything else but I think you should have all since we had purchased tickets, cancelled them and then reserved new ones... Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.comThhishing. O 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor EFTA_R1_00585945 EFTA02049337 ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here: Ihttp://maps.google.com/helpiterms maps.html). For "Map Legal Notices" click here: chttp://www.maps.google.com/helpffegalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CM:1022318, Washington UBIP600-469-694, Iowa TAt4002, Nevada NVI*2001-0126 Refl$ 160707-000416 EFTA_R1_00585946 EFTA02049338