EFTA Document EFTA02049454

To: Amex Centurian Travel From: Sent: Tue 6/21/2016 8:21:09 PM Subject: Re: Ticket Rec. Loc#VGLODW [Incident: 160622-000080] thanks On Jun 21, 2016, at 4:20 PM, Natalia Molotkova wrote: To: Subject: Ticket Rec. Loc#VGLODW From: Natalia Molotkova Sent: 06/21/2016 04:20 PM Sure, checking... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 04:18 PM HI Natasha...can you look in to changing this ticket to go from London to Miami on Sat. June 25th (instead of from Miami....She will also need a ticket from STT to Miami on the 30th as well, but maybe this is a separate flying on Jeffrey's private plane to STT on Monday June 27) Or maybe it is not cost effective to do this at all Virgin Atlantic, but instead, purchase a whole new ticket for this kind of trip? Can you please check it out anc On Jun 21, 2016, at 11:10 AM, Natalia Molotkova <a wrote: From: Natalia Molotkova Sent: 06/21/2016 11:15 AM Thank you!! Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00586185 EFTA02049454 Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 11:12 AM ok...I will continue to reach out to Margherita for new dates before tomorrow! On Jun 21, 2016, at 11:10 AM, Natalia Molotkova From: Natalia Molotkova Sent: 06/21/2016 11:10 AM Yes, it is true: REPRICING AND REISSUE MUST BE COMPLETED AT THE SAME TIME THE RESERVATION IS CHANGED Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 11:06 AM wrote: thanks On Jun 21, 2016, at 11:03 AM, Natalia Molotkova ac :. wrote: From: Natalia Molotkova Sent: 06/21/2016 11:03 AM Let me double check.. Regards, EFTA_R1_00586186 EFTA02049455 Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 06/21/2016 10:45 AM Natasha.. will not be able to make her trip to NY tomorrow...due to Virgin Atlantic rules, is it true cancel the trip in order to use the money spent? (I know we will need to change this ticket I just don't have clz time we change her ticket. The agent I used to change the ticket the first time gave me this rule..you were on rule is correct? Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexaress.com/phishing. it) 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). 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For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBIP600-469-694, Iowa TAk002, Nevada NVit2001.0126 Refit 160622.000080 EFTA_R1_00586187 EFTA02049456