EFTA Document EFTA02055919

To: From: Centurion Support Sent: Sun 3/27/2016 6:48:36 PM Subject: ARM- CM Jeffrey Epstein - RAK [Incident: 160327-00020 6] Title: American Express ® To: Lesley Groff Subject: ARM- CM Jeffrey Epstein - RAK From: Centurion Travel Team Sent: 03/27/2016 02:48 PM Hell The transfer hillionfirmed. No fee for the transfer, as it is included with the room. Confirmed thru the Mandarin concierge Othmane. When they arrive at Star Aviation, they will go into a lounge area and go thru immigration. The driver will meet them with a sign. The box fan has been requested as well for his room. Thank You, Kathy From Centurion Support on behalf of your Relationship Manager Natasha From Sent: 03/27/2016 07:33 AM Good morning and thank you so much for your in depth VM and email. I have sent this along to my boss. I believe he is going to delay his trip by a day and fly to Morocco Monday. Can you find out what time check in is or the earliest he could check in Monday? Thank you, Lesley Sent from my iPhone On Mar 27, 2016, at 7:03 AM, Natalia Molotkova From: Centurion Support Sent: 03/27/2016 07:03 AM wrote: Greetings, I hope you are going to have a good Holiday. I just left you a lengthy voicemail so I wanted to recap what I said as well. I just got off the phone with Magid, the Mandarin's Front of the House Manager. He told me that the General Manager Mark Bradford is off today. He chose today as his day off this week. As for the room, I asked about the room that was set to cancel and he said that with them being oversold, even the canceled room is not available. They are already calling people to see if they can move EFTA_R1_00597613 EFTA02055919 rooms and hotels for tonight. He did offer to provide ground transportation or try and find another hotel. I didn't do the ground transporation yet as we do not know where he is staying tonight. Here is a list of other properties currently available for tonight. If I have gone home or not available, anyone can help you. I will also have someone give you a call about 8AM as a follow up. We can then get tonights room booked and the ground transportation confirmed as well. Palais Nama Skar Junior Suite $611.00USD Villa Nama Skar 3Bedroom Private Pool $3396.00USD Four Seasons Presidential Suite $5474.00USD Pavilion Suite Resort View $1396.00USD Delue Suite King bed Resort View $1229.00USD Executive Suite $1028.00USD Pavilion Room $804.00USD Premier Room $749.00USD Superior Room $637.00USD La Mamounia Classic Hivernage Room $669.00USD Superior Hivernage Room $720.00USD Deluxe Koutoubia Room $793.00USD Duplex Suite $1184.00USD Agdal Suite $1235.00USD Royal Mansour Superior 1 Bedroom Riad $1081.00USD Premier 1 Bedroom Riad $1441.00USD Prestige 3 Bedroom Riad $5661.00USD Hotel availability is subject to change until confirmed. Heather Foidel, From Centurion Support on behalf of your Relationship Manager, Natalia Molotkovo Privacy Statement I Visa the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.combhishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. 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We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CSTN1022318, Washington UBIp600.469.694, Iowa TA#002, Nevada NV#20014126 Ref# 160327-000206 EFTA_R1_00597615 EFTA02055921