EFTA Document EFTA02058408

To: From: Natalia Molotkova Sent Mon 3/7/2016 3:03:21 PM Subject: Ticket for Put on HOLD! [Email Ref: TO ENSURE YOLR MI Ns DI I 'VI RED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 03/07/2016 10:03 AM Fare is 779.20 non refundable with $200 change fee. Better to get seats when she knows fro sure if she goes or not, seats are non refundable. I will be able to void charge for the air fare, but not for seats. OK to issue? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager ours: T on ay am to 5:30pm EST Response (Natalia Molotkova) 03/07/2016 10:00 AM Outbound - fee is between 73 and 84 USD, return - 79-83USD. If you don't want to pay fro the seat, airline will give the seat for free at the ai ort, if an left. Re ards, Natalia Natasha Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer 03/07/2016 10:00 AM actually, go a tea an issue t to tic cts..buy the premium economy scat for outbound and a middle seat for the return...how much is the round trip ticket? She says she should know by tomorrow if she will go or not. Customer 03/07/2016 09:57 AM ok, put on hold until tonight then...how much is the seat fee for premium economy on outbound? (what do you do if you don't want to pay for a seat? I guess the airline would tell you to take another flight?) Response (Natalia Molotkova) 03/07/2016 09:52 AM United is allowing to hold flights at the fare below only till tonight, till 11:59pm: 1 UA 1973 II MAR LGA IAH 0939A 1251P - only premium economy seats left at the fee 2 UA 2048 I4MAR IAH WA 1016A 0249P - only middle seats without fee. Itinerary is on its way. EFTA_R1_00602286 EFTA02058408 Regards, Natalia (Natasha) Molotkova Centurion Relationshi. Mana er Hours: Monday through Friday 9:00am to 5:30pm EST Response (Natalia Molotkova) 03/07/2016 09:41 AM Hi Lesle on it... Re ards Natalia atasha Molotkova Centurion Relationship Manager ours: Monday through Friday 9:00am to 5:30pm EST Customer 03/07/2016 09:39 Ail 11th at 9:39am (United flight) arriving HoustoriWn.eturn Monday March 14th on HI Natasha... u ticket for to depart LGA on Friday March United at 10:16am arrive NY at 2:49pm...Coach..use her United i Let me know price and send reservation to me...let me know how long we can hold for too! thanks, Lesley privacy Statement Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail. please visit us at americanexpress.conVphishinq. 2016 American Express. All rights reserved When booking concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge Company"). 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Iowa TA#002, Nevada NV0200'- 0126 Reef 160308-000089 EFTA_R1_00602287 EFTA02058409